Kaspersky Security Cloud

Yesterday, I was going through digital signatures of some files that Kaspersky couldn’t process when, suddenly, it turned off(the windows defender popup appeared saying “turn on Antivirus”). I have no idea why, as the files it was scanning at the time weren’t even malicious. I scanned my PC twice with full scans after, reset my settings and Kaspersky ran a background scan or two. I also downloaded HitManPro by Sophos and scanned my PC once, it only found a few tracking cookies and that’s it. Do I have malware or am I good? My only ‘theory’ for why Kaspersky could’ve turned off, if it’s not malware related, is that I accidentally right clicked and turned it off, as I was r…

Heyo Guys, Recent time the potentially unwanted application sAntivirus Protection Lite started lurking in the internet. However kaspersky couldn’t detect it, despite multiple scans with updated database. The application is really frustrating, it not only slow downs your sys, but most possibly causes high network traffic (which became susceptible, when I was getting high ping on my games, despite stable internet speed) Well hope kaspersky, does something bout it. And the major question is about it’s source. If I’m Not wrong it actually, got downloaded from zoom. What do you guys think about it?

So Kaspersky said that they wanted me to update some software. So i clicked update all and apperently Adobe Acrobat is still currently installing the update after 12 hours. Anyone know how i can fix this?

I downloaded and attempted to install the free product. After some time, the install began to stall and funny things began happening with my RoboForm install, it got stuck in synchronization, and the menu popped up from lower right screen and is stuck there. After waiting a while in this state, I decided to cancel the installation. It began canceling and the green bar made it almost all the way gone to the left, leaving about a quarter inch. Been like this for well over an hour. I managed to close all other open folders and running apps. I cannot get a response from the PC other that trying to stop the cancelation of Kaspersky. It tells me to wait. I cannot get a …

Every day I get notified that this should be fixed. Every day I fix it. The next day its lather, rinse, repeat, all over again.

Suddenly, KAV is blocking apps (Quicken, MS Teams, New Outlook) that were not previously blocked. I had to disable protection temporarily to verify it. And now, create new exclusions for every app that is blocked.

My KCS licence has expired so I was planning to use the free version until I can afford to renew. However I cannot figure out how to do it. At the bottom right I still had the expired in red. So I went to Kaspersky website and downloaded it again. Now I have Windows 11 in built Virus protection has taken over How do I get the free version or is it not available if you have an expired licence?

I’m running the free Kaspersky Security Cloud on Windows 10. Every time I open the software ‘AirServer Universal’, I get this pop-up from Kaspersky: If I press ‘Yes’ on the pop-up, it only applies to the current session. When I restart the software or run it later on, I get the same Kaspersky pop-up again. I tried adding this software as “trusted” but that didn’t stop the pop-ups. I want to permanently grant this app permission to function - without getting this pop-up from Kaspersky every time. Unfortunately, I can’t find any way to do this. Software link: airserver.com/PC Kaspersky Security Cloud (free version) version: 21.3.10.391 Windows version: Windows 10 versio…

I would add websites to safe money and then when I would go to that website the screen would be edged in green like it should be. But then it would start edging all screens in green, even if I asked a general question of Google. I have Google fiber for my internet. Now when I try to access certain websites, that I have been using with no problem, I get a message that says "This site can't be reached." For instance WalMart. I make purchases from them from time to time. Has always worked great. Now I either get that message or if I try other links offered on my Google search the website will pull up, but it doesn't look normal. It looks like an outline with headings…

Hello, I'm using Kaspersky security cloud (21.33.10.391 - free version) on win 11. When i extract some zip/7z/rar files on a ssd drive (system is not on that drive), the processus called system eat about 9% of the CPU and no application answer anymore. Using process exploer i find out that one thread which has "klbackupflt.sys" as starting adress seems to be the culprit. After waiting for a while, the thread ends (or is killed ? i don't really know) and the coputer works fine again... till next time. The issue only occurs when extracting file (using 7zip) on that SSD. This ssd contains only one partition, and is only there to store data. System is install…

Hello all, I hope you are all surviving, and for those of you who are in isolation, that you are keeping sane. haha I have a little bit of an issue/pet peeve with, Kasperskys’ scrolling speed. Within both KPM and Security Cloud, two finger scrolling is ridiculously fast. Using the laptops touchpad with one tiny little scroll gesture will skip right down to the end of the open page. Manually using the scroll bars works fine operating at a much more comfortable speed. However having to manually use the scroll bar is both time consuming and frustrating/un-userfrendly. Within all other windows programs/services, this is not an issue only within Kaspersky products…

Hi, I have a KSC Family licence (one year 10 licences). I want to be sure I understand the way it works. Do I get 10 licences for my own mykaspersky account ? How many users can I share my licence with (wife, kids...) ? How many devices each one can use with his own mykaspersky account ? It’s not really clear. Let’s imagine we are 3 members using the same licence. Can I use my licence on 10 devices (laptop, smartphone….), my wife on 10 devices (her laptop, her smartphone...), my daughter on 10 devices (her laptop, her smartphone….) ? What are the limitations ? Thanks. Moderator note : @FREDO78 Same subject in the FR Section

Hello! Is it normal for background scanning to happen almost every day automatically? It is not too much? On my PC it does it almost every day. Does it use a lot of resources?

Hello, i would like to know if the Kaspersky Security Cloud Free email protection module also protects the email client: "eM Client" Thank you! Nunzio

Each time PC powering on Kaspersky asking for what he need to do with Npcap Loopback Device - allow\disallow\block connections. This is annoying, how can this be fixed?

Hi! I have KSC (free version) installed on my pc with windows 10. I noticed my Windows Firewall is disabled and to change the settings of KSC. However, since I have the free version, I can’t change the firewall setting of KSC. What can I do?

Hello Kaspersky Technical Team, @Igor Kurzin: Does the 21.2 Support statement cover Online Chat? It’s not mentioned/defined in associated help documentation. & Support page Help ❔ link redirects to 404, page not found error persists: Contacting Technical Support How to get technical support Thank you🙏 Flood🐳 +🐋

I have a Microsoft Surface Laptop 3 with a SSD drive running on Windows 10 with all updates installed, the Kaspersky Hard Drive Health Monitor is unable to retrieve data from the drive. Is this common? Is there a Windows setting that may be interfering with retrieving the data? Any ideas? Thanks.

Kaspersky Security Cloud will absolutely, positively NOT honor the exclusion of "*HackTool.Win32.RouterScan.a". UDS,HEUR, and VHO have been added for both the executable file and its accompanying "librouter.dll" file. To clarify the object exclusions: UDS:HackTool.Win32.RouterScan.a (RouterScan.exe) HEUR:HackTool.Win32.RouterScan.gen (RouterScan.exe) HEUR:HackTool.Win32.RouterScan.gen (librouter.dll) HEUR:HackTool.Win32.Convagent.gen (librouter.dll) UDS:HackTool.Win32.RouterScan.a (librouter.dll) VHO:HackTool.Win32.Convagent.gen (librouter.dll) All of these have been added to the threats & exclusions list, but KSC continues to block …

Cannot activate TurboTax because it requires the application to contact the TT server. This problem did not exist under Kaspersky Internet Security. KSC Personal was purchased on August 27, 2019. Any suggestions would be greatly appreciated. Thank you.

Kaspersky Security Cloud (KSC) MacBook Pro (16-inch, 2019) macOS Big Sur Version 11.0.1 (20B29) Notifications and Devices from the KSC web interface (my.kaspersky) shows this: Once I click KSC on the MENU BAR: Then select: Then I select: KSC and the Recommendations this is shown: What is the work around for this? I have ensured it is enabled: In another brief topic ...How do I disable the following Recommendation? I, like many others in the Apple ecosystem use KeyChain with all of our devices, and do not need another PW manager. KeyChain works beautifully. Thank you in advance for your help. If this was posted incorrectly, kindly move to where it be…

Would seem such a trivial action, but finding a Kaspersky Security Cloud setting is quite time consuming requiring you to remember multiple menus and sub menus/settings, then again sometimes even more sub sub settings/menus. How about including a search field/box providing a ability to simply and quickly search through all the settings for KSC.

Good day, I have often problem in Google Chrome after install KSC v21.3.10.391. I will type name of website, I will key ENTER, Google Chrome show error DNS_PROBE_FINISHED_NXDOMAIN after few seconds and 2-3 seconds after load website. I am on 1/1 Gbps fiber optic. I try reset DNS and winsock in OS and DNS settings in Dev settings Chrome. I try fully uninstall and reinstall Chrome with deleting the entire history. All drivers for HW/SW are up to date on Win 10 Pro N 20H2 19042.870. Network card is onboard Realtek RTL8168 Gigabit Ethernet Controller. I revert to KSC v21.2.16.590. All works without problems. After I delete KSC v21.2.16.590 and install again KSC v21.3.10.3…

Hi, I know this has been discussed a million times but even after reading tons of forum entries I am still not sure which one to get. I have KTS right now on my Mac and KSK on a few Macs, Windows, iPads and iPhones. My problem is that I need more than 5 licenses now and there is no 10 license package for KTS. So I thought switching to KSC with a 10 license bundle. I am pretty sure I can use KSK with the KSC license. Is that correct? I do understand that KSC does pretty much all KTS does plus some HD and Wifi checks. Is there anything in KTS that KSC can not do? And last but not least, I purchased a license from a 3rd party store which gave me all kinds of issues afterward…

hi, our organisation is operating remotely on a full byod model. we provide users with access to microsoft365 and KIS. the problem with KIS is that once the employee leaves, the activated KIS goes with the employee as well and we will have to purchase another copy for newcomers. i have read up about KSC-Family, which operates on user account basis. does this mean that we can assign a license to an employee, revoke when they resign, and reassign it to a new employee?