Kaspersky Security Cloud
671 topics in this forum
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Hello! If you can't find an answer to your question in the Knowledge Base and through searching the community forums, you can create a new topic with a question. Before you post a new topic in the Kaspersky Support Forum, please read the Forum rules. When creating a topic, be sure to specify: Version of your operating system (How to find the version of your operating system). Name and version number of the Kaspersky application (How to find the name and the version number of a Kaspersky application). Explain in details the nature of your problem. If necessary, attach a s…
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Kaspersky Security Cloud is an adaptive security system for your devices. The application adjusts to your activity and gives recommendations on better protection. For example, when you connect to unsecured wireless networks or open online payment pages, the application will prompt you to turn on protection of wireless connections and the Safe Money component. You must have a My Kaspersky account in order to use Kaspersky Security Cloud. My Kaspersky is a one-stop point for protection of your digital life and those you care about. Monitor all your digital devices and those you have shared protection with, on one screen. Use a convenient online interface to manage your Kasp…
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Windows 11 Pro 64bit - build: 22621.1105 Firefox(109.0) Kaspersky Security Cloud(free version - 21.3.10.391 j) Hello, When I enter on some chart from Binance (ex: https://www.binance.com/en/trade/BTC_BUSD?theme=dark&type=spot), the data(tick-price, bids, asks, etc.) is not updating in real-time and I have to refresh the page to see the last data. I have added `binance.com` as trusted domain, but the problem still persists. I have tried to stop the protection one by one (Web Anti-Virus, File Anti-Virus, etc.), even completely Pause, but still not working. I observed that if I stop(exit) Kaspersky, the data st…
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Bonjour à tous, En fait, j’aimerais savoir s’il est possible d’installer Kaspersky Endpoint (version Cloud) via la ligne de commande en mode silencieux, sans utiliser de GPO. Merci d’avance.
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Hello, I'm using Kaspersky security cloud (21.33.10.391 - free version) on win 11. When i extract some zip/7z/rar files on a ssd drive (system is not on that drive), the processus called system eat about 9% of the CPU and no application answer anymore. Using process exploer i find out that one thread which has "klbackupflt.sys" as starting adress seems to be the culprit. After waiting for a while, the thread ends (or is killed ? i don't really know) and the coputer works fine again... till next time. The issue only occurs when extracting file (using 7zip) on that SSD. This ssd contains only one partition, and is only there to store data. System is install…
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I have a subscription to Kaspertsky cloud, but i acces by my gmail acount, so the moment i wan´t to make any change of the divices it ask for my pasword but it shows invalid, i tried to change but the problem is, that i would get a security code but i don´t ever get one. so at the end i can cancel, or change anything on my Kaspersky acount, i can´t even have my PC to use the software bacause it would said my password is wrong.
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Almost every day I have to close the Kaspersky which means that sometimes I forget to reopen it when I don't need anymore apps. Mostly the issues are with the messengers like Facebook Messenger and WhatsApp. For example, with active the Kaspersky, I can't send files through the WhatsApp. Windows Apps path is like C:\Program Files\WindowsApps\[random string]\app\[app name].exe, with that random string to be changed from time to time. So, I have to add as trusted applications these programs again and again, or just kill the whole Kaspersky when I use these apps.
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Hello, I have Kaspersky security cloud installed on MacOS and I have a digital certificate imported into safari to access certain websites like online banking. If I turn off the protection of Kaspersky everything works normal, if I turn it on however and try to go on one of such sites needing a digital certificate it says could not recognise the certificate so it’s obvious that the security cloud is blocking it. Any ideas on how to solve this issue? Maybe there is some setting where I could mark my digital certificate as trustworthy or something? It’s troublesome to have to always turn off the protection when accessing some sites. Best regards
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Hi, I have just installed Kaspersky Security Cloud and once I started Mozilla, Kaspersky popped up a window with the error in the title FOR EVERY WEBSITE, even Kaspersky own site. Is it normal and should I just add every website I visit as an exception (which sound pretty weird to me) or is something wrong? Thanks. Fabio
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I have been using Kaspersky Security Cloud for many years now without any trouble. What is happening right now is unbelievable, a secure website which I am 100% sure of, is not opening because stupid Kaspersky doesn't let me open it!!! WHY IS THIS APPLICATION MAKING A DECISION ON MY BEHALF? I need urgent support to fix this matter please!
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I had a nightmare during the Kaspersky installation on a Windows 7 laptop. After entering the activation code, the "add" button was not visible. I changed the screen resolution several times, but that didn't help. Finally, I changed the view to "Portrait" and by moving the application up and down and left and right I was able to complete the installation. It was a nightmare.
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Hello all, I hope you are all surviving, and for those of you who are in isolation, that you are keeping sane. haha I have a little bit of an issue/pet peeve with, Kasperskys’ scrolling speed. Within both KPM and Security Cloud, two finger scrolling is ridiculously fast. Using the laptops touchpad with one tiny little scroll gesture will skip right down to the end of the open page. Manually using the scroll bars works fine operating at a much more comfortable speed. However having to manually use the scroll bar is both time consuming and frustrating/un-userfrendly. Within all other windows programs/services, this is not an issue only within Kaspersky products…
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The Kaspersky Security Cloud free version is available on the uptodown website for computers. Is it excellent for protection? I trust the company as it provides strong protection.
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I bought Kaspersky Security Cloud Personal and I want to know whether there is a difference in protection and whether I can be reassured with Kaspersky Security Cloud Personal
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I notice that I get "Processing Error" on some files that Kaspersky SC scans. Most, if not all, are related to Microsoft Edge updates. One more curious one is just dalled data0000.res. It's object path is "C:\Windows\WinSxS\amd64_microsoft-windows-e..firsttimeinstaller_31bf3856ad364e35_10.0.19041.681_none_31051459c61ca882\MicrosoftEdgeStandaloneInstaller.exe//GUT//MicrosoftEdge_X64_85.0.564.67.exe.{0D50BFEC-CD6A-4F9A-964C-C7416E3ACB10}//". Is this something to worry about? Normally I'd just delete files that have "Processing Error" in them myself, but seeing that this file is from WinSxS, I thought I'd ask here before deleting anything.
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My mouse keeps jumping to the left corner of the screen, my mouse is a superlight from logitech and i tried many other good brands mouses even NEW mouses and EVERY singles one does the same thing, as you can see in the following video. Trying to solve the problem i saw this on the mouse drivers PLEASE HELP ME I DONT KNOW WHAT TO DO ANYMORE!
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Security Cloud 21.3.10.391(j) blocks AdGuard VPN extension. If KSC Exclusions are setup to exclude HTTPS traffic check for IP adresses: 0.0.0.0, 127.0.0.0, 192.168.0.0 for Opera browser and then applied - it hangs Kaspersky Anti-Virus Service, which begins to consume ~20-25% of CPU : Description The program avpui.exe version 21.3.12.434 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 413c Start Time: 01d905bbd868b8a4 Termination Time: 27 Application Path: C:\Program Files (x86)\Kaspersky Lab\Kaspe…
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Suddenly, KAV is blocking apps (Quicken, MS Teams, New Outlook) that were not previously blocked. I had to disable protection temporarily to verify it. And now, create new exclusions for every app that is blocked.
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This is the best cyber security product for all your loved one's devices from one account. Made for the family security expert, every family has one.
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The "Where is my device" feature turns off about every other day on my Samsung Galaxy S22 phone. Software info: One UI ver: 5.1. Android 13. Any suggestions what to do?
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HI everyone facing the weirdest issue I have faced. I have Kaspersky Security cloud It causes issues for me in steam like during remote sharing/steam link to tv , However the weird issue is If I uninstall or remove Kaspersky completely Steam will always be in offline mode and will not connect to the internet If I install kaspersky security cloud back then steam will start working in online mode I have tried installing and uninstalling steam this issue seems like a major problem. I have clean removed Security cloud using Kaspersky removal tool as well. I did not face this issue with Kaspersky total security or anything but its mainly with security cloud I tried instal…
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I got my renewal notice today by email. It shows an old home (postal) address. Where do I need to go on My Account to amend this? (I use Windows10)
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Hello, I have the same problem as that discussed in the following thread: However, the thread has been closed in 2021 without providing a final resolution. Can you please fill me in on the way to fix this issue? Thank you very much.
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Kaspersky opened up today and asked me to press a button to learn more about switching to their new free version. Still, when I press this button it takes me to the website about the learn more for a split second then puts me into the main Kaspersky page and in french for some reason (I'm Canadian but I haven't set my language to french at all.)
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So, Kaspersky launched up for me and said to press a learn more button about what to know when switching from Kaspersky security cloud free to their new version. When I press the button it shows me the Learn more website for a split second then redirects me to the main Kaspersky site in french (I'm Canadian but I don't speak it) Why does this happen?
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