Kaspersky Security Awareness Latest Topicshttps://forum.kaspersky.com/forum/kaspersky-security-awareness-186/Kaspersky Security Awareness Latest TopicsenDomain name does not existhttps://forum.kaspersky.com/topic/domain-name-does-not-exist-39669/ Hello, 

I am currently deploying KASAP On premise version in a client infrastructure.

The installation completes successfully. however when trying to register with the client's email adress i get the error "Domain name does not exist".

I tried using another email for example my own or a gmail/outlook one and there is no error. however no email is ever recieved

We are usng login/password for smtp authentication.

Is there a file we can edit directly to change any previous config we have done ? having to reinstall the entire solution is really unhelpful and time consuming

Please help me in solving the issue face above.

 

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]]>39669Tue, 12 Mar 2024 12:45:26 +0000Anti-phishing pluginhttps://forum.kaspersky.com/topic/anti-phishing-plugin-34654/ The Anti-phishing plugin causes Outlook to crash from time to time and then only restarting the computer helps.

The Outlook version used: Microsoft® Outlook® for Microsoft 365 MSO (Version 2305 Build 16.0.16501.20074) 32 bit.

]]>34654Wed, 21 Jun 2023 13:31:32 +0000Discrepancy between Statuses of given users on their home page and report for adminhttps://forum.kaspersky.com/topic/discrepancy-between-statuses-of-given-users-on-their-home-page-and-report-for-admin-33886/ Hi, we claimed by a couple of our users their slow progress (delay/be behind a schedule, of course), but most of them replied that they are in time schedule. There are users too (among our 280 users), which are even in status "Finished" on their home page, but in report are evaluated as "behind the schedule".

How it is possible? How we can refresh data on report, that it will correlate with statuses on end users home pages?

 

Kind regards

Jindrich

 

]]>33886Tue, 16 May 2023 09:50:02 +0000email express test - wrong answerhttps://forum.kaspersky.com/topic/email-express-test-wrong-answer-30934/ There is a question on Kaspersky ASAP:

"Why is it recommended to forward suspicious emails to your company's IT Security team or other security employee".

One of the required answers is "Only security personnel can confirm if an incoming email is safe".

I disagree with this statement. Why would only people with the hat "security personnel" be able assess this? A properly trained or experienced person could also assess this, maybe even better than the person who is wearing the hat "security personnel".

 

Please elaborate, or remove this as one of the options in the questionaire.

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