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Kaspersky Password Manager

Get help with Kaspersky Password Manager for Windows, macOS, Android and iOS
  1. Jassie_Dave
    Started by Jassie_Dave,

    Hi everyone, I have been using Kaspersky Password Manager on Android for several years without any issues. However, starting today, a pop-up notification appears every time I open the app. When I click the 'Let's update' button, it redirects me to the GetApps store, but there is no update button available to download the latest version. I have already tried uninstalling and reinstalling the app, but the problem persists. For context, I downloaded the app from GetApps (the Xiaomi app store). Could you please help me understand what this notification means and how to fix it? Thank you. P.S. the current version of Kaspersky Password Manager installed on m…

    Jassie_Dave
  2. Hao Huynh
    Started by Hao Huynh,

    When I wanna enter captcha. KAS have been hide 1 character

    Flood and Flood's wife
  3. supporter61
    Started by supporter61,

    This app has been very slow for past week. What did you do? I am really curious about it. When I using Brave on win10, tapping password manager icon and waiting a long time. It is not like this before this one week.

  4. Wildvet
    Started by Wildvet,

    I have had Jaike malware associated with Kaspersky Password Manager file I would like to know waht is happening?/

    • 2 replies
    • 1.3k views
  5. Blueweb
    Started by Blueweb,

    Hello Karpesky Password Manager is giving me an activation error. I have an active total security license for 3 devices. Attached capture of the error. Thanks a lot

    • 0 replies
    • 1.5k views
    Mikhail Shakhov
  6. AllenG
    Started by AllenG,

    On www.texasgasservice.com, Password Manager would not capture login info. I have entered the necessary info directly into Password Manager, but it won’t autofill when I go to the website. No Kaspersky key symbol shows for either username or password. Anyone have any ideas on how to fix this? Cheers, Allen

    • 2 replies
    • 1.4k views
    Flood and Flood's wife
  7. BRIELL3

    Today I noticed that Kaspersky Password Manager and other Kaspersky products are missing from the Apple App Store. In addition, Kaspersky Password Manager has become super irritating and now makes me log in every time for each username and each password I need to enter. This is incredibly annoying! I shouldn't need to log in to the Kaspersky Password Manager app again to autofill a website or app password 5 seconds after I just logged in to the Kaspersky Password manager app to autofill a website or app username! And this is for every single entry! It's ridiculous. There's a difference between being secure and being a nuisance and this app has become the latter. Even…

  8. Bilal9890
    Started by Bilal9890,

    I am facing an issue regarding changing the password. I lost my email access from I logged in to Kaspersky. any solution?

  9. DRV5236
    Started by DRV5236,

    I have set my Gmail account to automatically login when clicked on the tab if its logged itself out. However, I noticed that if the password is automatically put by Kaspersky, sometimes the webpage lags and I can click on Show Password and it shows me my password. There should be a feature where if you're using Kaspersky password manager, the show password buttons become unclickable on websites. Basically something that doesn't let someone click on show password. I know I can lock my vault if someone is using my laptop, but its still something that I feel should be worked on.

    • 1 reply
    • 2.1k views
    Flood and Flood's wife
  10. NEELESH
    Started by NEELESH,

    I have kaspersky premium subscription. I installed kaspersky password manager. I have a good internet connection. But I cannot Sync my kaspersky password manager. Its shows unable to sync please check your internet connection error. I try complete uninstall and reinstall Kaspersky Password Manager but its not working. Kindly need your help. I attached screenshot for your reference.

  11. Renan Goulart

    Heeey, Kaspersky Support Team! I am writing because my Kaspersky Password Manager (version 25.0.0.225) is crashing unexpectedly on Windows. Problem Summary: Immediately after I enter my correct master password, the application shows it is "decrypting the vault" and then abruptly closes without displaying any on-screen error message. Technical Error Details (from Windows Event Viewer): Faulting Module Name: ntdll.dll Exception Code: 0xc00000fd Error Message: STATUS_STACK_OVERFLOW Troubleshooting I have already performed without success: Restarted both the application and my comput…

  12. RisinDragon
    Started by RisinDragon,

    Hello, So I’m trying to figure something out and I can’t seem to get it figured out. So I’ll explain what I’m trying to do. The Master Password manager has a great auto fill feature. I like this, makes things simple and easy. What I’m trying to do is, I log into a specific site (charge card company), I use Password Manager to put in my one account, it goes to another page and ask for security question and then i select the option of this is a ‘private device - Y/N’. I select ‘yes’. Then I go to the final page and put in my password and log into the account. Because I selected ‘yes’ for private device, I can now continue using username/password as Password Manager auto…

    • 3 replies
    • 2.2k views
  13. MickyFair
    Started by MickyFair,

    just run across a problem with KPM 10 just updated to latest version and now when i log in to vault it immediately opens and then closes down within about 3 seconds then have to reload and start again without actually managing to get into the program. tried reinstalling but still got the same problem anyone any ideas?

  14. roknos
    Started by roknos,

    Recently the search funtion of the Kaspersky Password Manager 9 (Win10) does not work as expected. When I type a word of a website login, for example ‘cornelsen’, it really should show me this as first entry: Instead it shows me this (while the entry I was looking for comes up last): That’s really not how a search engine should work. I’m not looking for a bunch of single letters. Infact the same wrong entry will come up all the time because it simply has many different letters. I was able to provoke this even with the weirdest search words (sorry): Mod edit: removed the image The search function used to work fine and should be fixed to do so again. Please!

    • 29 replies
    • 6.2k views
  15. Gjoksi

    Hello. Today i've upgraded Mozilla Firefox Quantum from v67.0.2(64-bit) to v67.0.3(64-bit). Also, i have installed Kaspersky Password Manager Add-on for Firefox v4.1.15, updated may 14, 2019. But, i think that the latest version of Firefox and the Add-on are incompatible. On some websites the "key" icon is GREY, while on other sites the "key" icon is just missing. This never happened with Firefox v67.0.1 and 67.0.2, i never had any problems on those sites. I posted 2 photos to see the issue. Any help? Thank you. //Mod Note: moved to proper section.

    • 9 replies
    • 4.6k views
    Flood and Flood's wife
  16. DazyPanda
    Started by DazyPanda,

    Samsung Galaxy S10+ Android 11 One ui 3.1 Kpm 9.2.67.46 Everytime i open kpm i need to activate autofill again. When i close it, its like its forgot the settings. Cause of security reasons i cant post a screenshot. Says ur app.

    • 0 replies
    • 2k views
    Flood and Flood's wife
  17. Oleg2

    After I fill in new credit card fields on the Acumatica website and then click “Save card” button, nothing happens. I spent a whole day with Acumatica support trying to figure out what the problem is. I tried browsers Chrome, Edge and Opera. Then I installed Firefox, and Kaspersky Password Manager starts raising a series of dialogs asking me to save info into it. I uninstalled PM and rebooted Windows. After that, everything was fine.

    • 5 replies
    • 1.3k views
  18. Adler Medrado
    Started by Adler Medrado,

    Just after installed, when opening KPM on macOS it crashes, freezing the KPM with the beach ball. Uninstalled and Reinstalled and the problem persists. macOS Sonoma 14.5 MacBook Air - M1 Thank you in advance.

    Adler Medrado
  19. ik8ozv

    Hi Folks, i have a problem with Kaspersky Password Manager and some logins Web pages. I get that it does not detect the User and password fields so i cannot create for those pages. Is there any trick to create it?. I have tried to create it manually but when i go to logon i do not see the keys symbol in the User and Password fields. Please how to do? Thanks Enzo

    • 2 replies
    • 1.3k views
    Anton Mefodys
  20. Lucas A.

    Good afternoon, Today I tried to access the Kaspersky Password Manager extension on Edge and something strange happened: when I accessed it, no passwords were shown, and when I opened the extension page again, it kept loading without opening. I tried on Google Chrome and the same thing happened. The only recent events were updates to Google Chrome and Edge, and my Windows was updated to 25H1.Even though the application is running normally, the extension icon remains gray. The browser versions are: EDGE: version 141.0.3537.71 Chrome: version 141.0.7390.77 Kaspersky Password Manager version: 25.0.0.501 (a) / 1758632131_7729 / 1.1.0.2_1 Thank yo…

    Flood and Flood's wife
  21. cnp

    After it updated on the 30th, KPM doesn't ask me for my password when I boot up. I've tried ending the service and the program and starting it manually, I can see the services start up in the task manager, but nothing happens.

    Flood and Flood's wife
  22. Lukasz_itsme
    Started by Lukasz_itsme,

    As in the title, KPM could not run properly. I have been using this for 2 years without issues, but it doesn't open for a few days. When I try to run the app I can see kpm.exe for a few seconds in the Tasks Manager and then it disappears. kpm_service.exe also starts with kpm.exe but it keeps being active. I have reinstalled this app and it still doesn't work. My license expires in a few months so maybe it is an excellent time to find another password manager because I cannot find the solution. Windows 10 Pro 22H2 19045.2604 Kaspersky Total Security 21.3.10.391 (j)

    Flood and Flood's wife
  23. Ammar20100

    I'm having an issue where the Kaspersky Password Manager extension isn't working at all on Helium (a Chromium-based browser). Curiously, the main Kaspersky Antivirus app works perfectly fine and integrates without any issues. Is anyone else experiencing this with Chromium browsers, or is there a known workaround to get the password manager extension to load?

  24. Flood and Flood's wife

    Anyone have Kaspersky Password Manager Extension - in Edge Chromium working? Anyone know why the MS store shows: Kaspersky Password Manager Extension. This is an extension for Microsoft Edge Legacy 🤔 KPM 9.0.2.5123 (j) / 1582042652_6393 / 1.0.363.0-0.8.3.0_1 Microsoft Edge is up to date. Version 80.0.361.111 (Official build) (64-bit) Windows 10 Pro 64-bit, 1909 18363.752 Patch I for Kaspersky Password Manager for Windows version 9.0.2.767 was released on February 13, 2020. Support added for Chromium-based version of Microsoft Edge browser. https://youtu.be/0lSje-q5b9w?t=10 Thank you🙏 Flood🐳

    • 1 reply
    • 1.3k views
    Flood and Flood's wife
  25. Tomer84Jx
    Started by Tomer84Jx,

    Hey, I installed KPM extension in Firefox browser and this is not work - see the picture I attached. How can I’ll fix that’s issue?

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