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Kaspersky Password Manager

Get help with Kaspersky Password Manager for Windows, macOS, Android and iOS
  1. greydevil
    Started by greydevil,

    I got my new Samsung s24 today, transferred all my apps, everything is going great and i can even login into Kaspersky. But then it asks me to login again to use the password manager and it says that my main password is incorrect, but it isn't. I've tried deleting the app on my phone and reinstalling but nothing seems to work, i've been looking online for a solution but don't really see anything helpful. I also checked on Kaspersky's site, there is a section where it asks me to enter my main password and what i'm entering there is accepted but it's not "correct" when i try on the app so i'm at a loss. Am i missing something obvious? Edit: Yes, i did miss somet…

  2. billferns
    Started by billferns,

    I am unable to launch Kaspersky Password Manager. A short while ago I purchased and downloaded an application called Restoro. During one of its sweeps this software identified KPM as malware and deleted it! I've since reinstalled KPM but have been unable to run it and access the vault. Each time I click on the open button a dialogue box appears from the Microsoft store asking me to search for an application to run it. I have uninstalled and reinstalled Kaspersky Total Security and Kaspersky Password Manager but neither resolves the problem. I am presently running Windows 10. Any help to resolve this issue would be greatly appreciated.

    • 14 replies
    • 3.8k views
    Flood and Flood's wife
  3. Gurumniejszy
    Started by Gurumniejszy,

    Problem nadal trwa. W moim przypadku na mobile z Androidem.

  4. thenax
    Started by thenax,

    hello i have kpm included with kaspersky premium but I can't sincronize archives ("unable to synchronize"). i tried to disconnect account and reconnect but it won't work version 25.0.0.501 (a) / 1760810612_7731 / 1.1.0.2_1

  5. Ngocbich205
    Started by Ngocbich205,

    I installed a newer version of kaspersky internet security without uninstalling the older one (because I forgot the password) and it wasn't installed properly and now it is preventing me from using internet. How do I uninstall or regain the password?

  6. k.semrad
    Started by k.semrad,

    The Kaspersky password manager got damaged on my computer (it was impossible to open it, I tried for a few days with no results). I was forced to delete it and install it again, but the installation did not even start and the "unknown error" occurs. Is there any know solution?

    Flood and Flood's wife
  7. ADIGA
    Started by ADIGA,

    Hello, My KPM vault unlocking is taking long time more than 1 min to unlock, this wasn't the case before, I tried to reinstall the software but without any luck, I have about 500 entries but without any documents, my system info as follows: OS: Windows 10 Pro 22H2 OS Build: 19045.4046 KPM: 24.0.0.428 (a) / 1707729190_7547 / 1.1.0.2_1 CPU: Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz 2.11 GHz RAM: 16.0 GB Thanks

    Flood and Flood's wife
  8. RouseA
    Started by RouseA,

    I currently have a KTS licence for 3 devices. I want to upgrade to 10 devices. I assume this means placing a new order. Will I still have access to the passwords currently saved in Password Manager?

    • 0 replies
    • 857 views
  9. MauroBR
    Started by MauroBR,

    I would like to know if there is any prospect of implementing 2FA in PASSWORD MANEGER. It is worrying that this company that works safely does not implement this function to the program. We know that several other competitors already make use of this necessary resource, thus guaranteeing their customers greater reliability in the program and brand of the supplier company.

    • 9 replies
    • 2k views
    Flood and Flood's wife
  10. Arn0

    Hello I'm using Password manager on Macos and Windows 11 with Chrome browser. It worked fine on Windows but not on MasOC. So I have installed the extension for MacOS but then made the mistake to uninstall the extension for windows. How can add the windows chrome extension again ? could you please share a safe link ? From the app it is noted as installed...

  11. DMB
    Started by DMB,

    Simply need to find a download

    Flood and Flood's wife
  12. Saleh
    Started by Saleh,

    Today morning I purchased Kaspersky Password Manager. I have installed it on my new laptop and saved the backup database of my passwords from the my older version Kaspersky password manager on my old laptop. I downloaded and installed KPM on my new laptop and attempted to import my password data base which was created in KPM older version but with no success. Each time I try to import the database it will say that it can't import from Kaspersky password manager older version!!!! I created a ticket with Kaspersky and spoke with a customer service rep. She told me that I have to enter my database entries one by one to the new version!!!!!What she is talking about I have lik…

    Flood and Flood's wife
  13. Guest #11601
    Started by Guest #11601,

    I have always used the virtual keyboard to enter the master password on Password Manager but now it won’t enter anything. Do I need to use the VK or can I use my actual PC keyboard? The VK works everywhere else. I’ve been trying for days to get into P manager to access sensitive accounts but have no success. I’m worried about using the PC keyboard because of keyloggers.

    • 1 reply
    • 2k views
    Flood and Flood's wife
  14. Guest
    Started by Guest,

    please tell me on how or where to get warzone rite virius please text me on xxxxxxxx@gmail.com //Mod Edit: deleted personal email address.

    • 1 reply
    • 1.1k views
  15. wdenterprises
    Started by wdenterprises,

    The state of MS updated their website and now Kaspersky will not give the option to save the username or password?? Any ideas why??

    • 4 replies
    • 996 views
  16. Edward T. D.
    Started by Edward T. D.,

    I have been using Kaspersky Password Manager for about a year without many issues. However, recently, there is a very strange bug on my program. When I use the number bar above the QWERTY characters on the keyboard, it types some characters instead of the numbers. If I use Shift, it types the capitalized version of said characters, instead of these characters ! @ # $ %. This issue also happen at the start screen when the program asks me to input my master password also, making it very inconvenient (since I have special characters in my password) and insecure for me to unlock my passwords. This only happen in my Kaspersky Password Manager and no other programs. I can type …

    • 4 replies
    • 7.1k views
    Flood and Flood's wife
  17. YeetingBagels
    Started by YeetingBagels,

    Does the password vault gets stored some where in the cloud, or do I have to make a backup of the vault until I eventually renew my license

    • 6 replies
    • 2.3k views
  18. PitbullESP
    Started by PitbullESP,

    I know it's very unlikely to happen, but what if Kaspersky closes down and my passwords are stored in Kaspersky Password Manager? Would there be a warning? Would there be any way to recover them?

  19. Tadashi_Iko
    Started by Tadashi_Iko,

    HI. Can you please inform what is the format of csv to import data into KPM? Is there any headline? Is there like this? a,b,c,d,e 1,2,3,4,5 a1,b2,c3,d4,e5

    • 22 replies
    • 13.6k views
  20. hbk747

    Hello, So a few days back I noticed that whenever I open the password manager and go to its search bar and type something, my keyboard will stop functioning. This lasts for a while and then it starts working again. It always works on other apps and windows without any problem and used to work perfectly with password manager as well but a few days back this issue began. My keyboard drivers are updated and as I said, it works perfectly fine (outside the password manager). In fact, I am using it without any issue right now. My password manager is up to date so I have no idea what the issue is. I hope someone can help. Take care

    • 7 replies
    • 2.3k views
  21. lucky
    Started by lucky,

    In KPM download page, I only find version 9.0.2.767 and version 10, but in Kaspersky Basic | Standard | Plus | Premium page it says that: Kaspersky is compatible with the following Kaspersky applications: Kaspersky Safe Kids 1.5 Kaspersky Password Manager 9.2 Kaspersky Software Updater 2.1 Kaspersky Virus Removal Tool 2015, 2020 Kaspersky VPN Secure Connection 4.0, 5.0, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6 The new application is only compatible with KPM 9.2, so where can I download KPM version 9.2 ? Kaspersky plus 's default version of KPM is 9.0.2.767.

    Flood and Flood's wife
  22. Bomi Ebi
    Started by Bomi Ebi,

    I use Kaspersky premium products.I can't update Kaspersky Password ManagerThe version I'm using Kaspersky Password Manager 9.0.2.19011 (s)After automatically updating to Kaspersky Password Manager version 9.0.2.19011(s), I am unable to Check for updates. Who is like me?

    • 13 replies
    • 2.9k views
  23. XChoP3r16

    i noticed one thing the search has gone, please fix it on mac version

    Artem Kruglov
  24. Thecanofmase
    Started by Thecanofmase,

    Why does the password security vault export to a txt file, when most every other passwords require a csv file. I just want to put my passwords in Kaspersky to chrome, and I understand that if I understood how to create a csv file from the data in the txt file, I could probably find some way of exporting. Why would I have to though? I should be able to export these to any format I want.

    Flood and Flood's wife
  25. Polaroid44
    Started by Polaroid44,

    So whilst browsing Testermans.co.uk I noticed the prices were hugely inflated. With KPM enabled in Firefox and Edge prices are crazy and simply disabling the addon reverts them to normal. I have tried clearing the cache etc and reinstalling the addon but it persists? Would like to get to the bottom of this! I tried contacting the website developers but they could not recreate the fault and seems to think it’s a local issue. If anyone could test this out and let me know if it’s happening to anyone else it would be appreciated! :) just click this link to test : "https://testermans.co.uk/product-category/electrical/electrical-testing-equipment/multifunction-testers/mul…

    • 2 replies
    • 1k views

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