Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Kaspersky Password Manager

Get help with Kaspersky Password Manager for Windows, macOS, Android and iOS
  1. MWH
    Started by MWH,

    It is both a question and a suggestion. Recently, Apple allowed developers to create extensions for the Safari browser in iOS/iPadOS 15. To keep pace with this, 1password has created an extension. As you may know, iOS and iPadOS do not allow third-party password storage programs such as Kaspersky to collect the account information you enter in the login form. This means that it is only possible to manually store passwords for new sites in a passwordstore, not in iCloud Keychain. In such a case, Kaspersky's creation of a plug-in for the Safari browser on mobile will make Kaspersky Password Saver more attractive and powerful. But do you have any plans?

    • 1 reply
    • 1.8k views
  2. ltynk
    Started by ltynk,

    Hi, I have 2 questions I can't find answers anywhere. 1. How many iterations is used for the PBKDF2? Would be nice to have some throughout whitepaper… 2. How secure is web interface. I guess vault is stored only locally in browser and not decrypted on the server itself right? Thanks

    • 0 replies
    • 1.1k views
    Flood and Flood's wife
  3. master_flomaster
    Started by master_flomaster,

    Hello. Is it possible to implement this in KPM: 1. The tree structure of folders is very lacking. In order for the created folder to be able to place not only a few records, but also other folders. Thus, it was possible to divide the sites of different categories. As a last resort, add at least standard categories. But the folder tree will be the best and most convenient solution (as it seems to me). 2. There is no recycle bin for deleted entries.

    • 1 reply
    • 1.3k views
  4. master_flomaster
    Started by master_flomaster,

    Hello. Created folders in the All Recordings category on one device are not displayed on the other. Is this how sync is supposed to work? Is there a solution to the problem?

    • 0 replies
    • 880 views
  5. Guest

    This topic builds off from thread: @drameerhama Linkhttps://support.kaspersky.com/KPM/Win9.2/en-US/153966.htm I request for consideration for what I view would be an easy work around for the Password Manager, to help accommodate the occasional scenario where one user account and password could legitimately be used across multiple domains for an account with a larger organization. Part 1: Within the Password Check on the vertical menu, there is a list of lists: “weak”, “duplicate”, “strong”, “compromised”, and “not-checked”. I recommend the creation of a new list called either duplicate - ignored or ignored - duplicates, where the color code could still be yellow. Part 2:…

    • 4 replies
    • 1.5k views
    Flood and Flood's wife
  6. Red Falcon

    As shown in attached picture, 7 logins is suggested although the vault contain only one account for this website

    • 2 replies
    • 1k views
    Flood and Flood's wife
  7. ghengis
    Started by ghengis,

    Why do i keep on getting a Kaspersky pop up box which states - “you have reached the limit of your free version” upgrade to Premium, when I have a premium subscription??

    • 5 replies
    • 2.4k views
    Flood and Flood's wife
  8. billferns
    Started by billferns,

    I am unable to launch Kaspersky Password Manager. A short while ago I purchased and downloaded an application called Restoro. During one of its sweeps this software identified KPM as malware and deleted it! I've since reinstalled KPM but have been unable to run it and access the vault. Each time I click on the open button a dialogue box appears from the Microsoft store asking me to search for an application to run it. I have uninstalled and reinstalled Kaspersky Total Security and Kaspersky Password Manager but neither resolves the problem. I am presently running Windows 10. Any help to resolve this issue would be greatly appreciated.

    • 14 replies
    • 3.9k views
    Flood and Flood's wife
  9. testerial
    Started by testerial,

    Hello. One AD user across the domain for accessing dfferent services. So every time the password is changed, I have to change it manually to 40+ logins. Is it possible to implement a feature where if username = domain.name then change password to all entries to = ########?

    • 0 replies
    • 942 views
    Flood and Flood's wife
  10. Robocop
    Started by Robocop,

    I am using Kaspersky Password Manager (KPM) premium version on a Windows 10 PC. I’ve been trying to change the main passwords several times already, but always get the same message “Failed to change your main password”. I use an external premium VPN (not Kaspersky) to connect to the internet. Also, I’d like to mention the following related to my KPM: “Data sync” setting is selected (on) “My Kaspersky account” is linked to the app. I don’t use any proxy server KPM is installed on a mobile device which has the same settings of the desktop version mentioned aboveI have tried the following measures, several times, without success: Try diverse strong new passwords Log in and o…

    • 4 replies
    • 2.1k views
  11. hbk747

    Hello, So a few days back I noticed that whenever I open the password manager and go to its search bar and type something, my keyboard will stop functioning. This lasts for a while and then it starts working again. It always works on other apps and windows without any problem and used to work perfectly with password manager as well but a few days back this issue began. My keyboard drivers are updated and as I said, it works perfectly fine (outside the password manager). In fact, I am using it without any issue right now. My password manager is up to date so I have no idea what the issue is. I hope someone can help. Take care

    • 7 replies
    • 2.3k views
  12. wdenterprises
    Started by wdenterprises,

    The state of MS updated their website and now Kaspersky will not give the option to save the username or password?? Any ideas why??

    • 4 replies
    • 1k views
  13. AllenG
    Started by AllenG,

    On www.texasgasservice.com, Password Manager would not capture login info. I have entered the necessary info directly into Password Manager, but it won’t autofill when I go to the website. No Kaspersky key symbol shows for either username or password. Anyone have any ideas on how to fix this? Cheers, Allen

    • 2 replies
    • 1.5k views
    Flood and Flood's wife
  14. celsurf
    Started by celsurf,

    When logging into Kaspersky Password manager on any of its products, an idea that came to mind is to use a physical security key instead of using a master password. Thoughts ?

    • 1 reply
    • 1k views
  15. viralmvora

    I have just Re-Installed my Windows 7 Ultimate and Re-Installed KasperSky Total Security with Premium version of KasperSky Password Manager… I also installed KasperSky Password Manager Google chrome Extension… I can Login to KPM with my Main Password but Google Chrome Extension gives error “Incorrect Main Password”. Evenif the Main Password entered is correct… I have also tried the solutions given in KP Help sections but couldn’t resolve the error… Kindly help me to resolve the error

    • 4 replies
    • 2.4k views
  16. masteryoda1041
    Started by masteryoda1041,

    Hello. I’m having an issue similar to the one mentioned on the page Incorrect message for premium subscription. | Kaspersky Community. For me, I believe I first noticed the issue this past Monday. I could be wrong, though. I do know that Wednesday night, I basically said to heck with it, and chose to utilize the free version. Once I chose the free version, I chose the 15 entries I felt I’d want to use. Since choosing the 15 entries, I have been able to use Kaspersky Password Manager (with the limits of the free version). Here is my current setup: 64-bit processor, with Microsoft Windows 10 Home version 21H1, build 19043.1165, Windows Feature Experience Pack 120.2212.3530.…

      • Like
    • 2 replies
    • 2.6k views
    masteryoda1041
  17. m8001103les
    Started by m8001103les,

    https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLOC_WAWA#signon https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=SEARS&langId=en_US#signon Password manager keeps combining the above two websites into one password card. While it maintains the different userids and Passwords for the WAWA and Sears accounts, it only keeps one website. However as can be seen above the websites are different but the difference appears ~70 characters into the web address. Looking for any solution for keeping these two entries separate in Password manager. Using Version9.0.2.17031 (q) and Windows 10 Pro Than…

    • 1 reply
    • 1.4k views
    Flood and Flood's wife
  18. Nicol Bolas
    Started by Nicol Bolas,

    Hello :) I’m posting on my mother’s behalf. We both use the free version of the password manager, but only her entries are having issues. My vault does contain any of her stuff. It was working fine up until around 3-4 months ago. It’s auto-filling just fine except for two in the vault. One being a bank log in and a cable company log in. These two entries above won’t autofill anymore. I don’t know why. Could it be for security reasons that the cable company and bank have newly imposed without telling us? Thank you

    • 0 replies
    • 869 views
  19. Laxuzer
    Started by Laxuzer,

    The application won't open. I click and it won't open. I deleted and installed the app many times. It didn't work. Please help me.

    • 13 replies
    • 4.3k views
    Flood and Flood's wife
  20. ClemFandango
    Started by ClemFandango,

    Just a very general question if you use the Password Manager with a Desktop Computer. When you got to a point where all of your passwords were secure and correct, did you then remove all of your saved passwords and information in your browser of choice ? I’ve got about 500 passwords to get through :) But, at least to me at the moment, it seems to make sense to remove all of the browser-stored information once everything is securely in the vault but I’d be interested to hear people’s thoughts.

    • 4 replies
    • 2k views
    Flood and Flood's wife
  21. Leeham
    Started by Leeham,

    Hi, I am using the latest version of KPM on my iOS 14 iPhone 8 Plus. KPM has been working fine for a very long time, however recently I noticed that my KPM on my phone fails to sync up, in the sync menu it just hangs there saying that it is still syncing. When I delete the app and re install it, the first initial sync (database download) is up to date, but from then on nothing is in sync. I have checked my crash logs and there are no signs of anything wrong. My iPhone is jailbroken with Uncover 6.2.0 however this is not the cause of the issue. Thanks

    • 7 replies
    • 2.3k views
  22. MacbkAir-M1-2020-BigSur-11.5.2

    Macbook Air M1-2020 16gb Big Sur v. 11.5.2 Around 28th August 2021, KPM stopped opening. When I launch the app manually, a blank window opens, with a timer in the middle labelled “Starting...”. After some delay, several paragraphs of text fill the window, for less than a second, but not enough time to read anything. The text then disappears and the “Starting...” timer comes back for around 20-30 seconds, and the cycle begins again. In the meantime, I have no KPM functions on my laptop. I have deleted the app from the Macbook, and then reloaded KPM from the App Store, and relaunched. But the same blank window returns, flashes a bunch of text, and repeats the above cycle…

    • 5 replies
    • 1.3k views
    Flood and Flood's wife
  23. markleventhal

    Every time I sign into any website I get this stupid popup wanting me to add it to my password manager, even if that password is already in my database. How can I stop the popups

    • 1 reply
    • 918 views
  24. nl78nl
    Started by nl78nl,

    Password manager obsessively asks to re-save passwords for sites I visit DAILY, the passwords are saved, then it wants to merge them. Is there a “not bloody stupid” box i can tick that stops it asking to save passwords for sites it already has. Can take 10+ clicks to get it go away. It is very annoying, probably enough for me to change securtiy providers at the completion of this subscription. thanks.

    • 1 reply
    • 1.1k views
  25. RGausMH
    Started by RGausMH,

    we are missing the timestamp when a record was saved last time. It makes it more easy to decide which entry is new.

    • 2 replies
    • 1.1k views
    Anton Mefodys

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.