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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Nikola Miljevski
    Started by Nikola Miljevski,

    Hello, I wonder if there is any Kaspersky product for Android and possibly for Windows that will tell me when was my microphone or camera used by some application? There is some app in Google Play called Access Dots, which promise to tell if microphone or camera is used right now. I don’t know how safe or effective it is, but an application with capabilities to tell when the microphone and the camera were used (say in the past day) and by which applications would be very needed.

    • 1 reply
    • 1.2k views
  2. Moody

    Hello, I’m assuming Network Monitor tool is a real-time capturing tool for all type of traffics generated by all apps/processes. But, the attached screenshot showing something different to my assumption!!! Screenshot showing: qBittorrent (a torrent client) is receiving data at rate of 31.9 kB/s over 3 UDP connections from devices located globally. But KIS Network activity panel doesn’t show that and only showing 2 local connections without Zero traffic. Internet Download Manager (IDM) app is downloading a file over 1 TCP secure connection at a rate not exactly the same as Network Activity panel reporting. Total traffic rate of the 2 active apps listed above are not m…

    • 0 replies
    • 1.2k views
  3. RoSe345Finn
    Started by RoSe345Finn,

    I have internet security for three devices. Kaspersky does not recognise My email, nor my password on new device?

    • 1 reply
    • 1.2k views
  4. MatthewI
    Started by MatthewI,

    Kaspersky Internet Security allowed adware downloads from a website in Google Chrome: I need to remove them as soon as possible, because it is an adware. Is it possible to locate downloaded adware and remove them or should I do a full scan?

    • 1 reply
    • 1.2k views
  5. Guest
    Started by Guest,

    I don't use or even I'm going to use Password Manager or Parental Control, so because all software updates are installed without my wanting to or even seeing the installation, I always remove even the VPN that doesn't work. Before when it was all in a single installer, today buying Internet Securyt doesn't come complete anymore, every day the company modifies the software for the worse, they even took the license for 3 years.

    • 1 reply
    • 1.2k views
  6. EXPERT
    Started by EXPERT,

    how do i delete private browsing in data protection

    • 0 replies
    • 1.2k views
  7. aessam

    Hey I was updating Call of Duty Warzone today, and when starting the game, Kaspersky Internet security kept killing that task till it completely corrupted the game data files. It kept complaining like it is a Trojan, and it is not the files are downloaded from Blizzard! Did anyone encounter this issue?

    • 2 replies
    • 1.2k views
  8. Snowwolfboi
    Started by Snowwolfboi,

    Dear kaspersky i have found some malware on my machine but when i disinfect the files. It do it very slow do you guys know how to make the disinfecting of dangerous files faster?

    • 3 replies
    • 1.2k views
  9. Alireza

    Reg. Kaspersky Internet Security installation failure | I have bought Kaspersky Internet Security and try to install it on my iMac but I am getting an error message “the installer encountered an error that caused the installation to fail, contact the software manufacturer for assistance”. Please let me know how I can resolve this issue. Thanks Ali

    • 1 reply
    • 1.2k views
  10. AnteTina

    I paid yesterday for premium account of Internet Security,but i didnt get full premium,i am already on trial version. I dont know why. Google pay confirmed payment,but didnt activated premium....i am little bit confused...pls for advices Many regards.

    • 11 replies
    • 1.2k views
    Flood and Flood's wife
  11. Jerrynash123
    Started by Jerrynash123,

    I have purchased Total Internet Security and yesterday bought Secure connection for 5 devices. Haver activated on PC , but unable to activate on Android box? Will not allow the premium activation when I insert the key. TY

    • 2 replies
    • 1.2k views
  12. rufford155
    Started by rufford155,

    I am seemingly subscribed to 9 topics on here, mostly very old ones. I cannot find an unsubscribe button anywhere. Where is it ? Thanks.

    • 1 reply
    • 1.2k views
  13. Lisha90

    error notification: "Not working. Turn on accessibility for KIS." How to fix this?

    • 0 replies
    • 1.2k views
  14. susu
    Started by susu,

    A lot of my valid email gets put into spam. Is this likely Kaspersky or Xfinity?

    Igor Kurzin
  15. Timeking

    I have 10 instances of these 4 files in various folders. Win7-64. Should I just delete them all?

    • 0 replies
    • 1.2k views
  16. Guest #15219

    Hello, I was just playing video games when I got a kaspersky prompt to disinfect a file. I saw a file name with the word “trojan” and allowed kaspersky to disinfect and reboot two times without fully reading the prompt (I panicked a bit). I do mod my games every now and then but I am surprised I managed to get some malware despite using sites I thought were safe. Anyways, after it’s all said and done, I reopen kaspersky and start a full scan. In the task manager, I can see “Safe: All Objects Disinfected” and under that it said “1 object disinfected”. I clicked on it and it brought me to a quarantine tab with nothing in it. I guess my question is: How can I see which fi…

    • 4 replies
    • 1.2k views
  17. taimour17

    Hi Kaspersky Team, I have a website, which is showing a phishing site due to the google tag manager's enhanced e-commerce tracking system. It picks up a data layer of the transition and shows them in my google analytics but does not show any kind of sensitive data. I have scanned the site multiple times but there is nothing out of the ordinary. Please reconsider and remove it from the list. I am losing potential sales and traffic due to this. URL: hxxps : // steampunkdesk . com regards //Mod Edit: deleted link to malicious URL.

    • 1 reply
    • 1.2k views
  18. Worawut

    My kaspersky internet security blocks sending of images via the Lines application. How do I set up the program? So as not to block sending pictures via Lines

    • 5 replies
    • 1.2k views
  19. Zycher20

    Anyone know how to get rid of this issue. I receive a Kasp. notification that the following were blocked… but only occurs when I go to one particular tab on a particular site. Would like to get this out of my sytem, but Kasp. scans identify nothing. Any help/info would be great. From the Kasp. Report: Blocked an advertisement website or a URL that can be used by criminals to damage your computer or personal data https://dashvintage.biz/metric/?mid=&wid=52678&sid=&tid=8868&rid=OPTOUT_RESPONSE_OK&t=1585605289094 Object: https://dashvintage.biz/metric/?mid=&wid=52678&sid=&tid=8868&rid=OPTOUT_RESPONSE_OK&t=1585605289094 Objec…

    • 1 reply
    • 1.2k views
  20. Localhost
    Started by Localhost,

    I am experiencing an issue with installing KiS. I am getting always the same message: We couldn't establish a secure connection with the application's source. I have tried everything. Any possible solution? Thanks, Manos

  21. Vym90
    Started by Vym90,

    Im using Windows 10 v2004 and KIS v21 Audio notification regarding virus/detection is not working. and some pop-up notification is also not working.. so i have to open kaspersky GUI to see what it detected.

    • 2 replies
    • 1.2k views
  22. george26
    Started by george26,

    Hello, I have issues with watching videos from this url: atresplayer,com/programacion/ It´s a spanish tv page and I cant watch the videos. I´ve tried to put the url in secure navigation and internet protection exceptions but still can not watch the videos. When I close Kaspersky I can watch it but I dont want to risk at all. Have you got any suggestions for resolving the issue? Sorry for my bad english. Thanks! EDIT: I´ve tried with all the browsers but still can not watch it.

    • 0 replies
    • 1.2k views
    Flood and Flood's wife
  23. Hungry_American

    After an initial three years of Kaspersky Security (when I am available), I am sold on this bright and early ritual. If I take this Hewlett Packard to the local Best Buy (technical device store) should I have any problem buying another three years at the market rate? Or is the hard sell of a different internet security product from a distant competitor likely to be the general order of the day? Please advise. Alive at 55 and yours truly, John R. Bateman

    • 1 reply
    • 1.2k views
    Hungry_American
  24. nexon
    Started by nexon,

    When open google page kaspersky protection addon is red why? Web analysis enabled... EDIT : Fixed! Solution : in browser setting i deleted cookies and cache from the whole period. And seems to be worked now.

  25. Armed9

    Hi I am running KIS 2020 20.0.14.1085(i) with Windows 10 X64 1909 b. 18363.720 I cannot access My Kaspersky, there is just a spinning logo with the words Loading... This might take a few moments. That continues for hours. I cannot login to get Support acces to raise a request for help with this problem. I get the same Loading... This might take a few moments. Any suggestions how I might helpresolve this. Thanks

    • 6 replies
    • 1.2k views
    Flood and Flood's wife

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