Kaspersky Internet Security

Listed as Other Networks, I see the Public Network must be a constant, for me to use my network. This for me, seems improbable and incorrect, but maybe someone could enlighten me on the usage of the software, and tell me whether this process running, is supposed to be like this all the time. Or am I supposed to be able to have a trusted network, without having the public network, listed under Other Networks, running? I’m suspicious this might be another connection into my computer, that I did not authorize, or maybe it’s the way the firewall and network system works, using the kaspersky security. New user of the software. Thanks. Should I…

Hello, Kaspersky web anti-virus is blocking an iframe in my website https://testbook.com whenever a user clicks on login or sign-up button. Is this a mistake on our end? If not then who do I contact to get this fixed?

Hi, I tried to login to My Kaspersky account in order to check my license keys but I cannot login. I provide correct e-mail and password (I use a password manager) and I DO NOT get wrong mail/password message. After entering correct login details I am redirected back to homepage my.kaspersky.com but I am not logged in. (I have tried to use Firefox and Chrome but the result is the same.) Could you help me with this someone, please. When I want to ask for technical support from the KIS software, I am directed to my.kaspersky.com. But since I cannot login, I am stuck. Thanks a lot.

Hello everyone! I have been using the Memuplay emulator for a long time, downloadable from the URL:ttps://www.memuplay.com. Unfortunately the download but after a few seconds the antivirus cancels it. I could disable the antivirus and install it, but I would like to understand if there are particular reports on the Memu-Installer.exe file, downloadable from the Memuplay website. I would like to understand why Kaspersky Antivirus does not allow this file to be downloaded and deletes it just after downloading. Do you have any information to give me, or can you advise me how to get support on this?

If I remember correctly, there were either 3 or 5 mobile devices that could be linked to one PC Licence(for one computer), correct? Mobile devices shouldn’t count as “devices” when buying a licence for one “device”, right? Devices in this case means computer.

Would have been nice to have a bit more explanation as to what's going on! But that's progress, I guess. I'll just see where this post lands!!

I note that ESET security software has an anti-virus function for Windows devices as well as Android devices. I'm not sure if any other anti-virus suites have a similar feature but would that not be a good feature to add to Kaspersky products for added peace of mind?

Edge chromium Insider and I keep getting this error message. I have exported the cert and added to the trusted certificate authority (local machine) but still getting that annoying error dialog. Also, why is my version of Kaspersky not updated to 2020 , given the expense of renewing my subscription. BTw the support request form is useless as not matter what I enter in the mandatory fields the submit/save button is not enabled - perhaps you should test this.

A moderator deleted my previous post so I am reposting as this is a problem on 3 of our computers since the recent updates. The URL advisors are not working so missing from browser search results. Tried on different computers Win10 and Win7, Firefox & IE11. I have followed the moderator link and checked our settings and they are set up correctly and anyway, we have not touched them and no-one else has access to our computers.

I've just set up a mining program and the behavior of Kaspersky is disappointing. Instead of informing me and giving me the joice Kaspersky only shows a permanent window without choice. And then, without my permission it destroys every program which was set up. Be it NiceHash or Cudo Miner. Kaspersky destroys it without informing or giving you a choice. Yes, I know, AV programs can't recognize bad from good miner apps, but then it shouldn't PRETEND to be able to and give the user the choice. So please ... thanks.

Hello, I have a phone with an activation code for Kaspersky, but I changed my old phone for a new phone, and I want to stop the activation on the old phone and turn it on on the new phone. please help. Thanks.

I use Mailstore Home to backup my Gmail account but it stopped working last month, giving the following error, preventing it accessing my Gmail account: An error has occurred. The SSL/TLS certificate verification failed. In order to skip the certificate verification, please enable the "Accept all certificates” option. Details: Unable to perform revocation check of the server certificate. If I pause Kaspersky, it works correctly, so it looks like Kaspersky is blocking access for some reason. (The Mailstore Home error message isn’t quite correct as there is no "Accept all certificates” option. Is there a setting in Kaspersky that I can change to fix this? I’m running…

Hello all - I am trying to manage a Win 7 desktop PC via My Kaspersky. I can log in from the Win7 PC to My Kaspersky using the link provided in the Kaspersky app. I see my 2 other devices, but not the one I'm logging in from. The KB doc says that by logging in via the app on the device, it should show up in My Kaspersky. This is not happening. What am I missing? Thanks!

Last month I purchased 2 extra installs of KIS as part of my annual renewal. This was in anticipation of purchasing two smart phones. When I started the recently purchased (two) Sony Xperia XA2 (other s’phones are available! 😉 (one for me one for wife) I found AVG already installed. My questions are :- If I install KIS for Android will it overwrite AVG? Will KIS conflict with AVG and give me false positives / poor protection? Is the best method of install to:- Force Stop & Disable AVG and then install KIS for Android? Leave the phone alone and put up with AVG? 😥

I don't want to use ultra av, but was told it would be auto installed. What would happen if i continued to use kaspersky

Hi I use web based accounting programme and has been working for a long time without any problems on my computer. Today, when I start to log payment to invoice , URL is blocked stating reason as “ Heuristic Analysis” . programme opens ok. How do I add this URL to trusted zone

Hi all. Turning on my pc, KIS couldn’t start: when clicking on its icon nothing happened, while checking on windows security, it said that KIS was “postponed”. It happened just once and after rebooting the pc,everything seemed (and still seems) to be just fine but I’m still worried. The scans show no threats so it’s probably some paranoia from my part but could there be a virus or a bug that makes it seem like my protection’s on while it actually isn’t? My OS: Windows 10 Home 1909 KIS version: 20.0.14.1085 (e)

Always uses 15-20% CPU when firstly launching chrome, and browsing feels very slow overally. I even disabled web protection and kaspersky firewall and enabled postpone computer scan tasks when high cpu load. just activated my trial as I want to switch from bitdefender but this is annoying.

Hi just wondering if anyone has heard of axie infinity, is it legit? and safe to download? thank you and im sorry for wasting your time i know its a stupid question :( https://axieinfinity.com/ and their wallet as well https://chrome.google.com/webstore/detail/ronin-wallet/fnjhmkhhmkbjkkabndcnnogagogbneec thank you very much for your time!

I am trying to develop applications using react.js. However when I run gulp serve command, the web browser opens and I get an error ERR_CONNECTION_RESET. After spending several days trying different solutions, uninstalling and reinstalling,etc, I found that if I right click on KIS and choose exit and then if I run gulp serve, my application works without any issues. I am able to reproduce this again and again. As soon as I enable KIS and run gulp serve, the application fails. If I exit KIS completely and run gulp serve, my application works. I am not facing this issue on systems which don’t have KIS and which have older version of KIS. Only after I updated to latest vers…

https://support.kaspersky.co.jp/13875#block1 こちらの修正プログラム Eがダウンロードされないのですが、まだ公開されていないのでしょうか？いつ頃適用されるのでしょうか？

It’s a floating Kaspersky shield that persists on all screens of my Android phone. It doesn’t do anything if I click it and if I drag it...it just snaps to a different edge. I can’t get rid of it. Thanks for your help.

I have a problem with a Person that sends me every morning von 1 till 3 in the morning one SMS after tha other with always the same Message. I can block his number and it stops but the next night it starts again with a different Cell number and wecks me up again. Like I wrote,the Message is always exacktly the same so I was thinking that I could work with that????

I try for days to send report to Kaspersky to help me transfer license from old , broken computer to new one: but always got same error . So how to contact Kaskpersky when server is down for days???? Anyway I have old computer with Kaspersky Internet security 2019 on Windows 7 x64 machine. Then I disconnect it in My Kaspersky and try to transfer that same license to my new computer that run Kaspersky Internet Security 2020 with Windows 10 x64. First time I got error Exceeded number and that is all. Every next time when I try to transfer license got Activation error . License is active, currently not attached to any computer and it is valid ( 268 days left) It is a…

I purchased kaspersky internet security and on installing on my windows 10 pc, the setup file does not opens. I tried downloading the KIS from from many different websites, the result is same, "The setup file simply does not opens" the system dose not even throws any exception. I tried downloading KIS from many different sources but the result is same. I have collected GSI log but i couldn't upload here. the link to GSI log is https://drive.google.com/open?id=1mMThCq78IBMnFZXXD55SktYeln8Mz_hS please provide resolution Thank you.