Kaspersky Internet Security

I no longer own one of the mobile devices on my Kaspersky account. How do I remove this device from my account? Thank you.

I have an active KIS subscription; I’m being notified to upgrade my Password manager feature to premuim. May I use my KIS to activate the KPM?

I Installed program but i can not see in application control in list or in firewall is not listed here as trusted and all categories untrusted low restricttion etc... Why? How to add program manually to the exclusion (block internet connection for this program)

Can I remove aprotected device (android tablet) and replace it with a windows laptop?

Hello friends. Sorry again but I have the following doubt: KIS 21.3.10.391 (b) is stopped at 11:16 AM (CET-1 timezone), but after that as the image capture illustrates the updates have been large and the database distribution time has not advanced. I am grateful for any clarification. Sorry, for my English. JP

Hello. The technical support for UK users redirects https://support.kaspersky.com/b2c to https://support.kaspersky.co.uk/b2c/GB which instead of the previous incident report system has a dreadful supposed AI Assistant called Peter plus chat and phone. Even the “Support” option in my.kaspersky.com redirects to this poor replacements. Who made the idiotic decision to scrap the incident report system for UK users, who now have to use a VPN, for example setting the location to USA, to get anything near a decent incident report system. Thank goodness there are other solutions out there.

I may have already found the answer to my own question. My 2011 MacBook Air is running MacOS High Sierra 10.13.6, and it's unable to update to a more recent MacOS version. I recently noticed that it's running Kaspersky version 20.0.0.829a.b.c.d.e, which is labeled as the "latest version." However, when I attempt to update it, the last update was on February 27, 2023, but the databases were last released on December 19, 2022. It seems that my MacBook Air is not able to accept the newer databases. In contrast, my iMac, which is only 12 months old and runs MacOS Ventura 13.2.1, is running Kaspersky version 21.1.0.150a.b.c.d.e.f.g. The latest update on the iMac was …

Kaspersky asked if I allowed a program to use my camera. I said no by mistake and now I can’t teach my online lessons! How/Where do I reverse that command?

I have used Kaspersky Internet Security for several years now but this year after inputting my renewal activation code in in February it seems to have started my year’s subscription immediately instead of automatically renewing it in March when my 2020/2021 licence expired- so I have lost i month’s subscription!! Why has this happened?

I had to renew my license recently (which I already considered an “subscription” since it was time limited to 2 years. After activating it I am somewhat surprised: the new license shows explsictly as “Abo” = subscription, while the old one did not the new license was not appended after thr end date of the current license but started running immediatelyquestion 1) What is the difference between those two things? Do I have to explicitly cancel the new subscription thingy to not have it auto renew? Is there any official dodcumentation for it? question 2) why did it start even if My Kaspersky knows I already have a valid license?

Hello Kaspersky Technical Experts: Based on KIS is available as free/freemium, which is correct: Please let us know? Thank you🙏 Flood🐳 +🐋 References: Support Rules for Kaspersky Software (updated December 18, 2020) KIS, How to get technical support

I currently have Kaspersky Internet Security license for 10 devices for 1 year, and am using just 1 of the 10 for my PC which expires in 5 days. What happens to the other 9? do I lose them in 5 days. To put it another way, does the license always expire after a year regardless of how many devices I cove, even if they start at various times within the year. Any advice would be greatly appreciated.

Scenario is as follows: My daughter’s PC originally had Kasperski license for one device (the PC). [Let’s call this License A]. This license expires in about 100 days. I recently installed a new Kasperski license for three devices on the PC. [License B]. This was intended for the PC + an Android phone + a spare. This license expires in about 700 days. However, in this process, Kaspersky transferred the PC from License A to License B, and then assigned the Android to License A. But ideally I really wanted to add the Android to License B, so that protection for both the PC and the Android expires at the same time.I realize that at the present time the Android is still pr…

Every day each half hour I recdeive Troyan mail from same mail address. Kaspersky delate automaticlly, but I want remove or block before arrive to my mail address. OS is Window 10 Mail programm is Out look. I am a user of Kaspersly Interner Security And name is : HEUR: Trojan-Downloader.Script.Generic I use same mail addresses in another machine but with this another machine I do not receive this troyan mail, so problem should be infection in some system in one machine. I scanned with Kaspersly but no virus was detected. What can I do??? Thank you

Hello, Kaspersky has incorrectly labeled “https://mydoctorsf.com” as a phishing or dangerous site. In fact, we are a legitimate medical practice in San Francisco and no other tools or blacklists have identified a problem - just Kaspersky. ref: https://opentip.kaspersky.com/mydoctorsf.com/ Please review asap as patients of ours are reporting your tools are misidentifying our site as dangerous. Thank you, Paul Abramson MD

How can I return Kaspersky internet security if I bought it as a guest? I have not activated the product. Because of an accident I end up with two of them and both were ordered as guest. Is it possible that I use the un-used one next year?

Hi all, I’m set PW for protect KIS, but I meet taskbar icon can pass PW stop or end KIS. I have two device install KIS, the same config import, still have problem.

Email from Kaspersky-mail today had a link to “4 ways to royally leak your company data”. Clicking this gave the attached warning - certainly not expected from your own email ! What should I do ?

Hello. Is Kaspersky Internet Security for Android compatible with Android 10?

Hello friends Why is my Kaspersky not automatically updated? The methods I used to solve this problem: 1. Complete removal of software from the registry (completely) 2. Install the free version 3. Install the Internet Security version (current version 21.2.16.590) 4. Reset antivirus settings The latest version of Windows 10 operating system Installed Kaspersky KIS finally thanks

Dear Sirs/Madams, I have bought a Kaspersky Internet Security as I have written for the tittle of this topic for 3 years and 5 users. I did used it already for 3 users and starting to input for the 4th user but cannot detect on the 4th device. It also said, the license is not supported in your region, it should be because I bought the product in a physical store with a certificate of authenticity, authorized by the company and sole distributor of your product. Please HELP. I did try to go online help for technical support but no avail. Thank you very much.

I had no problems with Deutsche VPN ot which i hold a subscription. I activated Kasperzky VPN since the (I believe) Deutsche VPN does not respond. when I try to reinstall I get a window answer that this exe. file cannot be accessed as the required permissions are not in place. What happened. How can I reinstalle the .exe file?

Hi there :) I just have a general question about safe money. If I open a protected window, will I be protected from potentially malicious add-ons (Firefox) and extensions (Chrome)?? Thanks!

When I log on to Nextdoor, or Instagram the Fred's wont load. I am new as of yesterday. Photos wont load.

I am using Google Chrome browser extension Kaspersky Security 21.1.0.1. Also I am using JIRA cloud (https,//www.atlassian,com/cloud) in my machine for my office work. In that following hear beat requests are getting delayed a lot. Because of that all the UI crashes. As soon as the extension is off this work fine. Any specific reason for this?