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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. nexon

    Are servers down? dm.kaspersky-labs.com I want check if it is available new version in czech language… In past i check this out via products.kaspersky-labs.com (this is working but only for 2019 version)… I saw someone post dm.kaspersky-labs.com link which exact link here → https://community.kaspersky.com/b2c-forum-para-usuarios-hispanohablantes-70/como-estan-funcionando-las-versiones-2021-10920 is exact link http://dm.kaspersky-labs.com/es-es/pure/21.1.15.500/startup.exe But main page dm.kaspersky-labs not working why?

    • 3 replies
    • 1k views
  2. LadyBeetle
    Started by LadyBeetle,

    I have just tried to do a google search while in the safe money browser however the letters that I typed did not resemble the letters that appeared in the search bar! Complete jargon. I recently did a full scan and found 2 trojan ransom ware files on my computer which I naturally deleted. Could this have interfered with my computer and is there any chance that they are still there hiding somewhere? I don’t know how long these trojans were on my computer because they were only picked up when I did the full scan which is a bit of a worry. I have my suspicions on how they got on my computer.

    • 22 replies
    • 2.6k views
  3. Guest #11420
    Started by Guest #11420,

    Dear Friends I have been using of Kaspersky AV for last 15 years. My OS isr win 10pro 1083 . Now I have for few days the my installed KIS2019 ( now by auto update exact version is KIS 20.0.14.1085 (j) )has been deactivated automatically . Though it is showed in program menu etc. Though Kaspersky secure connection running as it is. I have been reinstalled at least 7 time after fresh down load from website (www.kaspersky.co.in). The new installation working fine but after reboot its again disabled. please Help!! Thanking You in advance Jayadev Lenka

    • 7 replies
    • 1.5k views
  4. vdorta
    Started by vdorta,

    I have 3 devices (Windows desktop, Windows laptop, Android phone). I have Kaspersky Antivirus on the 2 Windows devices and Kaspersky Free on the phone. I still have 268 days remaining on my Antivirus subscription. I want to have Kaspersky Internet Security on all three devices and I'm sure there is a way to upgrade, but don't know how to do it. Thanks.

    • 1 reply
    • 859 views
  5. fando
    Started by fando,

    Hello, is it possible to somehow install the current KIS on a EI Capitan MacOS? Unluckily, my Mac is quite old and does not support a newer version of the OS. Otherwise, is it possible to get access to a older KIS Version and can I use this with my License Key for the KIS 2020? Thank you a lot for your help. :)

    • 1 reply
    • 2.4k views
  6. Guest #13383
    Started by Guest #13383,

    KIS keeps running rootkit scan every few hours automatically even after disabling ‘Search for software that is intended to conceal traces of malicious program in the system (rootkits)’ checkbox. Can someone please tell me what is going on and how do I stop it?

    • 5 replies
    • 1.2k views
  7. Samuel Kim
    Started by Samuel Kim,

    Hi -- I would like to disable ALL Kapersky’s notifications, such as the one below. I just want the software to run on the background and be invisible while protecting the computer. As such, I don’t want ANY pop-up/notification to appear in my screen. I have tried to disable notifications on settings/additional, but they keep coming. In case there is no solution, I will consider cancelling my subscription and install another product. Thank you Samuel Kim

    • 5 replies
    • 3.3k views
    Flood and Flood's wife
  8. 7AIR

    hi, i would like to ask if everything is ok, with having the case of the following shown with screenshots without personal data; showing Microsoft Edge using the webcam but not being active in the taskbarchecking the task-manager afterwards, with having the Store in but no Edgesometimes the notebook-system reacts slowly, and the latest security updates had been made just before facing this issue. it has been clicked on the Start Screen somewhere to find out where the shown photo comes from. this usually opens the Edge. any helpful information would be highly appreciated. Is this something to worry about, or should be some further action be taken? If all the scans made s…

    • 7 replies
    • 3.4k views
    Flood and Flood's wife
  9. tulle

    I did a scan using GRC shields up at www.grc.com .The result are as follows :GRC Port Authority Report created on UTC: 2020-08-12 at 02:23:47Results from scan of ports: 0-1055 0 Ports Open 1050 Ports Closed 6 Ports Stealth--------------------- 1056 Ports TestedNO PORTS were found to be OPEN.Ports found to be STEALTH were: 135, 137, 138, 139, 445, 646Other than what is listed above, all ports are CLOSED.TruStealth: FAILED - NOT all tested ports were STEALTH, - NO unsolicited packets were received, - NO Ping reply (ICMP Echo) was received.I am using latest kaspersky internet security 21.1.15.500

    • 1 reply
    • 916 views
  10. Guest #13370
    Started by Guest #13370,

    Cannot subscribe to you tube channels after Kaspersky Internet Security install. Also can't get overlays on me weather app. (Accuweather)

    • 0 replies
    • 1.3k views
    Flood and Flood's wife
  11. Guest

    KIS 2021 NO scan vulnerabilities in operating system only installed applications?

    • 0 replies
    • 617 views
  12. JPEKaspersky
    Started by JPEKaspersky,

    Good afternoon. Patch (L) was released a week ago today. My question is as follows: Do new patches take too long to arrive? Best regards

    • 10 replies
    • 2.5k views
  13. Guest #13240

    Kaspersky app updating and shutting systems down .. not restarts just 100% cpu usage not allowing the workers to work...

    • 2 replies
    • 1.1k views
  14. moudy alnefaie

    When logging in through Kasper on your laptop and typing the email, the parts of the email reflect when you type the number 4 So: 4u@hotmail.com_jewel What is the solution to log in?

    • 0 replies
    • 663 views
    Flood and Flood's wife
  15. Guest #13305
    Started by Guest #13305,

    Hi, I have been using an OpenVPN client and use 2 or 3 browsers depending upon the context. Today, I wanted to log into my facebook account but the login page was different. The url seems legit, and upon further inspection using "inspect element" I found the following websites "https://static.xx.fbcdn.net/rsrc.php/v3/y......" which also seems legit facebook address used for "cross domain concerns" I have attached the respective image files for reference. But the thing is, if I try to access the same website from chrome I get the regular login page. I also noticed that when I log into my router a message, " this website is not secure" pops up (by kaspersky). It also sho…

    • 1 reply
    • 15.3k views
    Flood and Flood's wife
  16. Jmcd
    Started by Jmcd,

    I like to use DuckDuckGo as my default but just learned you don't protect that browser. I would like to maintain my non intrusive browsing along with the protection. Any chance you will include DDG in the future? Jmcd

    • 3 replies
    • 2.7k views
    Flood and Flood's wife
  17. John Sellers

    Internet Security Support suggested using https://opentip.kaspersky.com/ When I submitted github.com URL as a destination to what I thought should be checked out, within a split second it returned to me and told me it was a site with a good reputation and I could not see any other activity as a result of my attempt to scan the site. The response was so fast that I KNOW it was not enough time to scan the site, so I was not assured that I could trust the results at that moment in real time. The fact is, if you browse the Internet you will find out that the site was attacked and contaminated several times this year. I am suspicious of the github.com site for three reason…

    • 2 replies
    • 1.6k views
  18. maxmathew
    Started by maxmathew,

    Hello, I downloaded KIS 2021 and installed in my laptop. I’m a kaspersky user and i never wrote any feedback up to today, because everything on kaspersky was making me very content up to this version. :) I didn’t need to write anything about this product. After i installed KIS 2021,i saw that report interface was changed. I understand that this was done to be able to save content for benefits of users. But this report interface looks very complex, hard to be seen, and it doesn’t even consist of “show all” option, and so on. Briefly, this report interface disappointed me in visual point and in easiness for users point. I have a suggestion for this issue: This report interf…

    • 7 replies
    • 1.7k views
  19. Guest #12374
    Started by Guest #12374,

    Dear friends, Please can you provide a KIS 2021 offline link please, either beta or any other version? Thanks.

    • 12 replies
    • 12.2k views
    Flood and Flood's wife
  20. PunKabi
    Started by PunKabi,

    Hello, I have Kaspersky internet security which is currently purchased and installed in may laptops and mobile phone. Its update always fails. Could you help me on it. Thanks

    • 0 replies
    • 2k views
  21. tulle
    Started by tulle,

    im trying to block certain IP adresses in KIS 20.0.14.1085( l). I am able to edit “packet rules” in the firewall but i got problems. settings-protection-firewall-configure packet rules. example: Edit packet rule Action: Block Name: untrusted IP Direction: Inbound/outbound Protocol: All Address: Adress from the list Remote adresses: (for example google DNS) 8.8.8.8 Status: Active Save. it works when i am using “ping 8.8.8.8” in the command prompt. I can see the IP is blocked. when i run an application that needs internet access ,it doesnt follow my specific packet rules in the firewall. So i tried to edit the specific applications rulesset instead, when connecting to inter…

    • 6 replies
    • 3.1k views
  22. Polyhive
    Started by Polyhive,

    I am running 20.0.14.1085 (k) Database release 05/08/2020 on win10 pro There is a site I use a lot and for whatever reason it is being blocked. I cannot find how to access the exemptions list as on line the 2019 screenshots from Kaspersky bear no resemblance to what I see on my screen. I am to say the least frustrated to the point I am thinking of dumping the program and sacrificing the cash.

    • 5 replies
    • 1.7k views
  23. cropersky

    How about this for an idea? Would be great if Kaspersky’s website and mobile apps would stop the peddling of their add-on services and make it easier to remove licenses from devices (not just add them) through the user account on website. Compared to companies like F-Secure your the level of peddling of add-on services is pathetic.

    • 0 replies
    • 678 views
    Flood and Flood's wife
  24. Flood and Flood's wife
    Started by Flood and Flood's wife,

    Hello @hydrasun, Welcome! For Kaspersky English GUI: Open Kaspersky, allow the software to fully load. Hold the Shift key & press F12 To return to the original language → hold the Shift key & press F5 Regarding long delay: The Kaspersky Secure Connection Settings can be changed so Kaspersky Secure Connection at startup is not enabled. With Secure Connection disabled & KIS auto-run & AV both set as per Kaspersky (not your mods) may we have a video of delay = 3m+ Run a GSI & Windows Logs & post please? Please post back? Thank you🙏 Flood🐳

    • 23 replies
    • 6.3k views
  25. ShathiRise

    Hey Wise people, I am facing a certain problem regarding my kaspersky antivirus. its frequently not permitting to download some specific files . whats the solution of it? please assist me. regards.

    • 0 replies
    • 626 views

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