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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Guest

    I have created such rule and keep it on the top: However I see many public IPs trying to reach from 443 port in logs. I’m not sure if it works properly. I think It might cause some connection issues. Also I have some connection issues with github. Sometimes I get “ERR_CONNECTION_TIMED_OUT”, then i execute ipconfig /flushdns, and it works for a moment after that, but then stops working again. It blocks also some traffic from 1.1.1.1 (my DNS) from port 853. This might cause issues described above.

    • 1 reply
    • 1.9k views
  2. nexon
    Started by nexon,

    Hi all! It is possible to show BUY NOW button later? Because license expiration - 29 days remain. My proposal is show this button when it is 7 days remain until expiration (license will end about 7 days then show this button BUY NOW).

    • 2 replies
    • 1.4k views
  3. Guest #16083
    Started by Guest #16083,

    which is the best method for buying internet security? I’m study in cbse class 9 maths at my way teaching.

    • 0 replies
    • 988 views
  4. fogged
    Started by fogged,

    Operating system Microsoft Windows 8.1 Home x64 Build 9600 Application version 21.1.15.500(c) One of the features I use is SOFTWARE UPDATER. On 11/24/2020 1:34PM I received an update push on Kaspersky for my app iTunes the push states. Important Update Vendor: Apple Version 12.10.10.2 to 12.11.0.26 Size of update 209 MB I did not install this update but later went to my iTunes app and checked for updates. My iTunes app made a connection to iTunes and checked. The response back was version 12.10.10 is the latest version. For several months now I have checked the iTunes app and there are sometimes important updates available with security patches however I do not get an…

    • 0 replies
    • 907 views
  5. seacoder
    Started by seacoder,

    Hello :-) If I try the demo for KIS and then buy a license will I be able to enter my license using the “demo” or will I have to first uninstall the demo and then download and install a more “official” version ? Thanks for reading this.

    • 1 reply
    • 1.1k views
  6. Guest

    Hello. I need default firewall rules per packet for Kaspersky Internet Security 2021. I'm not interested in restoring app default settings. I just need to know what are default rules. I also need all properties per rule, not only list of rules. Could you send me it? Either text or screenshot way is fine.

    • 0 replies
    • 2.4k views
  7. Guest
    Started by Guest,

    Hello !! I have a question. If i live in Greece (EU) which i do and i have an EU activation key, does it matters which app version i downloaded ?? I mean there is eu, uk, us, us california, brazil, israel… etc versions of the KIS. Is there any restrictions about that to activate the product ??

    • 4 replies
    • 2.6k views
  8. L4ev
    Started by L4ev,

    How do I regain user acct control, one of my neighbors hacked my wifi and disabled my wifi ethernet and Kapersky VPN. My admin PW doesn’t work at all.

    • 4 replies
    • 3.1k views
  9. Dave Lorde

    I installed the Kaspersky Protection extension on the new Edge browser (Version 83.0.478.58 (Official build) (64-bit)) under Windows 10, and enabled it in the extensions page, but it remains stubbornly greyed out. If I click on it, it displays this unhelpful image: I don’t see any settings in Kaspersky Internet Security for the extension, so any ideas what the problem is?

    • 11 replies
    • 6.5k views
    Flood and Flood's wife
  10. leotavano
    Started by leotavano,

    I am requesting the development of one app: My Kaspersky

    • 0 replies
    • 726 views
  11. MirceaForce

    Hello, It’s normal that when did a restart on my pc new version of kis 2021 was installed automatically over the old one is this normal ? I did found some articles but did not find this settings in kis interface https://support.kaspersky.com/KAV/2017/en-EN/71677.htm https://support.kaspersky.com/KIS/2021_mr1/en-US/71677.htm

    • 11 replies
    • 3.3k views
    Flood and Flood's wife
  12. HokieJohn
    Started by HokieJohn,

    Have tried many times to get Kasperski extension for Safari to enable - won’t. No problem with Chrome or Firefox extensions.

    • 4 replies
    • 3.9k views
    Flood and Flood's wife
  13. Rav
    Started by Rav,

    Hi, I have used Kaspersky Internet Security Android for a while now and have set up a Kaspersky lock for my device screen lock. Due to my skin peeling off and forgeting the password, I now can't unlock it and set up a device screen lock. I have already tried deleting the app but it didn't work.

    • 0 replies
    • 1.8k views
    Flood and Flood's wife
  14. Guest #16037
    Started by Guest #16037,

    Hi, everybody, I just bought my first Macbook and I already had a Kaspersky Internet Security license. It happens that after the installation on my Macbook I just can’t run the protected browser (Safe Money) on Safari. When I open the bank account window it just won’t open the protected browser as happens with my windows 10 pc. Can you, please, help me ? Thanks.

    • 0 replies
    • 3.2k views
    Flood and Flood's wife
  15. Sulieman
    Started by Sulieman,

    Hi, KIS started blocking .net 5.0 blazor application from running. it says it is a trojan. object name: VHO:Trojon.Win32.Sdum.gen. I think it as a false positive. Is this normal

    • 6 replies
    • 2.6k views
  16. dave1960
    Started by dave1960,

    I've had kapersersky for years but since purchased new licence 10 months ago it's taking two days to do full scan,any ideas would be appreviat3d

    • 8 replies
    • 1.5k views
    Flood and Flood's wife
  17. spuddo

    Hi just upgraded Windows 8 to 8.1 , all went well. Tried to reactivate my currently valid license and after download it would not execute the install. Little help please.

    • 0 replies
    • 1.7k views
  18. Legion
    Started by Legion,

    My Kaspersky <noreply@mail.my.kaspersky.com>to:@gmail.com date:Nov 20, 2020, 4:51 AMsubject:? Verify your email addressmailed-by:mail.my.kaspersky.comsigned-by:mail.my.kaspersky.comsecurity: Standard encryption (TLS)

      • Like
    • 1 reply
    • 11.6k views
  19. MohamedHasan
    Started by MohamedHasan,

    HI I use Kaspersky internet security 2020 i want to block USB ports and URL and allow to pass 3 sites only how i can do this ..

    • 0 replies
    • 1.9k views
  20. Rimanah

    Hello, I had a strange occurance today. I’ve been using a well known program called Xampp and about two days ago they released a new version. I have downloaded this version without any problem, but once the file was downloaded I couldn’t immediately access it. The icon was missing(there was just the default “sheet of paper” icon). This was happening before when downloading files, but usually it took about 10 or so seconds before the file was normally accessible. I think this is a part of Kaspersky’s protection, because it seems like the file is being scanned by the File-antivirus component(real-time protection) before letting user open the .exe file. Well as I said, since…

    • 1 reply
    • 2.1k views
  21. Rimanah
    Started by Rimanah,

    I don’t know when this was changed, but it seems like this specific Packet rule was disabled by itself? Is it a new default in the new versions? Any ideas why it would happen?

    • 2 replies
    • 4k views
  22. ronbar

    Revert to previous version; KIS 2021 back to KIS 2020

    • 10 replies
    • 1.6k views
  23. Guest #15942
    Started by Guest #15942,

    This morning I received a notification from kaspersky internet security “scan new app google play store”, i forgot the exact words. I am confused because I haven’t installed a new app. I ran the scan anyway and KIS didnt any virus or malware. I also ran malwarebytes scan and it did not find anything. Worth noting that in malwarebytes scan result , the numbers of apps are the same with previous scans which is 259 apps. Both KIS and malwarebytes are the free version. I am using android.

    • 1 reply
    • 1.4k views
  24. ashwinaaras

    No details are provided in this notification about which application needs restart. This makes user confused

    • 5 replies
    • 4.2k views
  25. Steffen Lysemose Andersen
    Started by Steffen Lysemose Andersen,

    I remember quite clearly that I previously had the opportunity to see which version the clients I manage had installed when I logged in via my.kaspersky.com This I can no longer see? Or do I overlook something?

    • 3 replies
    • 908 views
    Steffen Lysemose Andersen

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