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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Nico_Muop

    Hi, when i want to install kaspersky internet security 19 i always get the error 27300 (see photo). I tried arround 5 different ways (provided by the forum) to solve the problem, but it still doesn't work. Need help please!! This link provides you logs: https://drive.google.com/open?id=1Msl5NDamcSoVcCebzH0RbFTr0VoRJBfS

    • 17 replies
    • 83.6k views
  2. Surgeon100

    Finde das nicht ! In 7 geht beides, ich hätte ich 8.1 und 10 auch Defender aktiviert oder wechselseitig ausgeschaltet. In Diensten ist Defender deaktiviert und ausgegraut, lässt sich nicht aktivieren ! Ich hoffe dass das nun das richtige Forum ist, bei dem Kauderwelsch steige ich hier langsam nicht mehr durch, Englisch, Deutsch, Russisch, Privatanwender, Business ! Wo kann man eigentlich das PW ändern ?? Finde ich auch nichts, weder im Profil noch unter Settings. Was hat die 2020er Version für Vorteile gegenüber 2019 ?? Irgendwas Wesentliches ?? Ich hatte jedenfalls bei 2019 null Probleme ! Mit bestem Dank !

    • 0 replies
    • 5.4k views
    battybatmam4unme
  3. ISpeye
    Started by ISpeye,

    Have gone through the Update Problems list, i.e. reboot, setting time, not on battery, etc. Before reboot, after reboot, does not matter. It hangs at ~97%. Have the current version of KIS. Freshly installed (~two days). This all followed a system problem (apps not running, connecting, etc.) Ultimately I had to do a Win10 64 Pro Reset (removing applications but keeping data). The detailed update report is attached. You can see it ran for about a minute (at 7:24) to get to 97%, then stalled. The report was run at about 7:33. It probably got there that fast because I’ve run this previously and it may be using the files downloaded earlier. GetSystemInfo log: https://www.gets…

    • 8 replies
    • 7.4k views
  4. llcphotography
    Started by llcphotography,

    Hi, I have several companies. I have bought and paid the license annually. Since we have macOS Catalina the Macs block. In Windows 10, they systemize the system and block many programs. Right now, what interests us most is that with the Adobe Lighroom and the open Kaspesky, the session of the 2017 iMac is closed with 20gb of memory. Now we have to work with the Antivirus uninstalled to prevent it from failing. I need a solution to know if we continue to pay or not. Thank you very much.

    • 0 replies
    • 5.4k views
    Flood and Flood's wife
  5. ChiriChitosan
    Started by ChiriChitosan,

    Hi, I'm using Windows 10 Home 1903 x64 on my Intel CPU computer. Kaspersky Internet Security 2020 20.0.14.1085(c) Recently, I've found something wrong after Windows Update, Adobe Creative Cloud keeps signing out when clicking check for app updates OR every few minutes. checked below nothing worked: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html turning scanning encrypted traffic off, didn't help. so I tried setting my Kaspersky not to start with boot, then reboot, after then sign in Adobe CC again. After doing that, It retains sign-in status even after setting Kaspersky starts with boot then subsequent reboot. It seems Kas…

    • 13 replies
    • 9k views
  6. Guest #6855
    Started by Guest #6855,

    my pc was affected with ransomware mypersonal documents.pictures and videos are renamed by (.grod) extension i request kis to resolve my problem and retrive my important data

    • 0 replies
    • 9.2k views
  7. Johnny5
    Started by Johnny5,

    How to unblock a labeled dangerous website, its my work website and was need to be able to access it Thank you

    • 0 replies
    • 5.6k views
    Flood and Flood's wife
  8. Obinna Alozie
    Started by Obinna Alozie,

    i bought kaspersky internet security 2013 for my clients 6 devices but its not installing on their windows 8 and windows 10, pls what could be the problem?

    • 0 replies
    • 5.5k views
    Flood and Flood's wife
  9. Sanstorm999
    Started by Sanstorm999,

    Can anyone help? I keep getting a message that a file in my Microsoft OneDrive temp folder on my computer has a file infected with uds:trojan.win32.snojan. It is deleted by Kaspesrsky Internet Security 2019. But after a while it is resynced by OneDrive and the problem repeats itself. I have scanned my OneDrive folder for any malware but nothing is found. Is this a false positive? Thank you.

    • 0 replies
    • 5.9k views
  10. Guest #6791
    Started by Guest #6791,

    I recently installed Kasperksy Internet Security for my Android mobile phone. I swiped into my phone yesterday, 16th November. It showed a notification of an update for 'Facebook New Feature'. I found this strange as I’d have expected it to just show ‘Facebook’. So I clicked on it to start a scan, but Kaspersky would not scan it and said that it was a new app and required the premium version to perform the scan. Nothing suspicious has happened on my phone since that time. I performed a quick scan, then a full scan later. Both returned no issues. The Application Manager shows Facebook installed, but no ‘Facebook New Feature'. Should I be concerned about this? If so,…

    • 2 replies
    • 7.3k views
    Flood and Flood's wife
  11. Guest

    Kaspersky deleted my program because he decided that I use it too rarely. How to disable this function?

    • 3 replies
    • 5.8k views
  12. Ryuu

    Why can't my Kaspersky be updated even though it's been reinstalled but still can't? thank you

    • 0 replies
    • 5.7k views
  13. simon_owl

    I need to add folders in "Manage Exclusions” with different scopes: In the first case, I need to exclude the files in the folder and all of its subfolders In the second case, I want to exclude only the files in the folder: I don't want to exclude the subfoldersI didn't find in the forum any clear explanation of how the wildcards work in KIS 20. Can anyone give me a clarification? Thanks in advance.

    • 2 replies
    • 6.1k views
  14. redssd

    When I open vanguard.com and click on password help I get a blank screen. When I pause Kaspersky the program works fine

    • 4 replies
    • 8.5k views
    Flood and Flood's wife
  15. Skyracer
    Started by Skyracer,

    I have 3 Android devices, 2 phones and a tablet and all 3 have the same issue. KIS works for a few days then closes itself with no warning or alert.Manually restarting works fine for another day or 2 then the same happens. Anyone else seeing the same or have a fix? It's strange that is the same on 3 devices all different manufacturers and different skins and all running the latest version of KIS and OS's up to date (2 Android 8 and 1 Android 9).

    • 5 replies
    • 7.6k views
    Flood and Flood's wife
  16. smike
    Started by smike,

    Hello, I had to upgrade my computer. Some files were recovered but the programs were wiped clean. I have a subscription with KIS. Is there a file somewhere that I can get so I can reactivate the program? I wrote down my License Key beforehand, and hopefully it is correct.

    • 1 reply
    • 5.6k views
  17. Minh Phuong

    Dear Kaspersky Community, The question that has popped up in my head just recently is directly related to phishing email/website. I had (in a stupid moment) opened a suspicious e-mail (seemingly a phishing email) with a link to a website, which I stupidly clicked on. I was then redirected to a website, which is luckily blocked by Kaspersky because it was recorded in the Kaspersky’s phishing database. My question is, what happened with my personal data after this. Do I still have to worry much about losing my information, even if Kaspersky prevented me from entering this toxic site? do I have to take any extra measures (like reset my computers etc.) after this? Thank…

    • 0 replies
    • 6k views
  18. iosman123

    Hello, Kapersky says I should Leave this on in the bios, how ever I have found that turning it on Kapersky causes high cpu usage. Turning it off I have noticed better over all performance on my Amd 10 7800 cpu, by the way Kapersky is the only program that uses this feature on my pc. So I am wondering is it safe to leave this feature turned off, and what dangers there really are turning this off as I can not find a good answer online to this question? thanks iosman

    • 9 replies
    • 7.5k views
    Flood and Flood's wife
  19. malube
    Started by malube,

    hi all, after installing windows 10 pro 64 bit, Kaspersky internet security 20 Firewall does’t let me connect to internet, although the network is set on private (or reliable). I must disable the firewall for having the internet connection to work. Any solution? Thank you in advance

    • 0 replies
    • 1.6k views
  20. wgcuser

    Has the display in the Red K icon (yes, I changed from Green one!) of KIS 20.0.14.1085(d) of Rootkit Scanning been removed/disabled? Have I upset a setting? If so, which one, please?

    • 18 replies
    • 3.7k views
    Flood and Flood's wife
  21. Guest #6621

    I HAD UPDATED MY KASPERSKY INTERNATE SECURITY ABOUT 21 DAYS AGO …. NOW I CANT UPDATE THE PLZ HELP ME

    • 1 reply
    • 1.3k views
  22. Gniblett

    Does KIS 2019 v 19.0.0.1088(i) give full protection against Ransomware via the System Watcher? I also have Cybereason RansomFree installed and wonder whether this is overkill or a sensible precaution to have these days.

    • 5 replies
    • 1.8k views
  23. Helen

    Tengo una gran inquietud que planteo os planteo en general a quien tenga conocimiento en la materia en cuestión: como muchos de vosotros tengo un laptop Toshiba con Windows 7 pro y no quiero cambiar de laptop a Windows 10. Es seguro seguir utilizando internet Chrome vpn google etc. a partir del 14 de enero 2020 utilizando solo Kaspersky Total Security o la última actualización? o quizás tiene previsto Kaspersky hacer algo al respecto para proteger a los millones de usuarios que tenemos Windows 7 y nos negamos a comprar otro laptop y abocarnos a pasarnos a Windows 10? Os agradezco mucho vuestra respuesta… I have a great concern that I raise in general to those who have k…

    • 0 replies
    • 1.8k views
  24. Judith
    Started by Judith,

    Hi, Is there any solution against DDOS attack? Thank you

    • 0 replies
    • 1.3k views
  25. CL4

    I was looking for something in the settings for K.I.S. & i came across this.”Computer is connected to My Kaspersky portal”.There is also a clickable box for disconnecting from the portal.(1) what is it ,appears to be remote access.(2) do i need it & what will happen if i disconnect it.

    • 1 reply
    • 1.4k views

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