Kaspersky Internet Security

Did the same happen to you too?

I'm trying to renew my license but seems like an anti virus company can't get a simple checkout process right?!?! If you look at the first screenshot, it states that for 3 devices across 2 years - the cost is SGD99 but once I decide that I want to renew, the next page magically changes the number to USD119.99 which effectively makes me SGD 160?? How am I to trust Kaspersky if it already tries to scam x2 of my money right from the start?

When I click on a news story that has/is a video it doesn’t play. If I Pause Protection, it does play and these news videos all have a lead in advertisement. I’m not certain which option in KIS to disable. I’ll suffer thru the Ads to see the video. Would someone advise which setting needs to be changes? Thanks - Lance

I'm having difficulties just using/checking the Forum! Is there a Knowledgebase for doing so? I'm English, 76yo & not really web savvy. Only signed up 2hours ago after using Free Avast for ages. (It was not for me) But I've had to change my password just after signing up! 180days it said & I need a new one. But I only started this morning: ) Not a good start? ; ) Advice please. John F.

Hi, i have an email infected with HEUR:Hoax_Script.mailoy.get and it is in the deleted items folder , i try to clean the folder but i can't , the outlook freezes and i couldn't delete this email. can you help me.

I have Kapersky Internet Security 2019. Is there a way to disable Safe Money?

I’m considering purchasing Kaspersky Internet Security for 3 devices, one of which will be an Android phone. I have installed the trial version on the 3 devices. If or when I purchase a license for 3 devices for one year, will the Android phone be covered under the same single license?

Does the (consumer software) KIS protect against fileless attacks or do only enterprise products do so?

Hello. I am a new user to Kaspersky and I am wondering if changing the security level of a full scan from optimal to any other of the other options would speed the time to complete the scan. For example, would changing the level to extreme make it complete faster at the expense of more computer resources? Even though I know a full scan may take a bit, I am still trying to get the fastest full scan. I don’t mind if the scan makes my computer unusuable for the duration if it means that it ultimately completes faster. Thanks in advance.

I just noticed, that I’ve got lots of blocked outbound traffic in my KIS 2020 logs, appearing each minute. They are UDP/TCP, going to ports 546, 547 and 5355. Remote address is sometimes listed as ff02::1:3. Local ports are 546, 547 and 55704. My system should be clean, and it’s tested weekly. I’ll run a USB boot stick scan to maximise testing, but IMO everything should be OK. What application/tool can I use to catch the program or service trying this connection? It might be totally harmless, but nevertheless -- I wanna see who’s doing it. I’m running Windows 10, fast insider.

I have formated my smartphone, and I can’t active the Kaspersky again. When I insert my activation code, the app says that my activation limit was reached. I used this code only on my smartphone before format.

Ran selective scan on my drive D which contains over 28 000 files but kaspersky found 46 000 now it is over 90 000 99% and until the end less than a minute :D one hour is one minute? Still scanning and scanning And also 99% of RAM usage ;) 16GB after kaspersky finished scan RAM from 99% to 17 actually 21% 3,50 GB

Hi, I’m sorry for the trouble, but I have a little issue with Safe Money when trying to open a bank website.. It never happened in the past, but now, with various browsers like firefox and chrome, when I try to open RBCRoyalBank website, there’s not prompt for action message, instead the website is opened directly via normal browser, without any prompting by Safe Money anymore.. I tried with other Banks websites, and there’s no problem, there’s always a prompting message asking if I want to open it via Safe Browser.. So, I’m really sorry for the inconvenience, but I would like to know if it’s my issue, or it’s the same for others too with this particular website bank..…

I want to uninstall KIS. I cannot update to Windows 11. I will re-install it after Windows 11 is installed. Tks.

Version 20.0.0.829 iMac v10.13.6 Kaspersky updated yesterday and seemed to be running fine. This morning, it said not all Kaspersky components were running and suggested I reinstall (or contact support). I updated and the system rebooted. Still problems with "not all components are running". Note, this same "not all components are running" behavior is showing up on my iMac (v10.13.6) and my MBP (v10.12) this morning. I downloaded and re-ran the install on my iMac. The installer script is stuck at 78% installation.

I have a downloaded KIS User Guide from 2016 which must be well out of date now. I cannot find the equivalent for KIS 2020 anywhere ! Am I missing something or is it all online now? Thank you for any advice.

Sometimes support asks customers to run GetSystemInfo even for easy questions (like why does AVP.exe connect to site xy). I noticed that this is done via an unencrypted zip over an unencrypted e-mail exchange. Is there no encrypted channel to upload this sensitive data? Among other things the zip includes the name of my computer, Firefox computer name, all IPv6 addresses of my computer (ipconfig) and KIS settings (what is enabled/disabled). It also includes information about what bank offered me how much money over what periods of time. This is because these are encrypted PDF files that include this information as names that are listed in KIS log files as not being scan…

hi, I've bought a copy of Internet security 2020 with a card contains an activation code but unfortunately it hasn’t worked on my labtop (gives an error: invalid activation code) how can i fix this thanks

Hello, Have win 10 pro x64 latest updates/drivers/bios and since today new version of Kis 21.3.10.39 installed success to patch a, and the error “ use a PC that supports Hardware virtualization occurred “ Have tried this: https://support.kaspersky.com/common/safemoney/13713?cid=SAAS_21.1&utm_source=interceptor&utm_medium=product&utm_campaign=SAAS_21.1#block1 already did not have any hyperv or win defender on, Bios virtualization on ( did try on/off) I don’t run any virtual machine…. It’s there a bug with this version, can you check on your end ?

Hello I have read this information from the xda-developers forum If that's true then it's terrible, camscanner mod apk has been with me for a very long time. I just want to make sure this is verified?

Good night community. I would like to know if it is normal to have no KIS 21.3.10.391 (b) entry in the task manager. I searched all the entries and found no entries for the KIS 2021. I have 21H1 (SO 19043.1023). However, the software is working perfectly. Thanks for any clarification.

I am using a trial version of Kaspersky Internet Security version no. 21.3.10.391 (f) on a computer running Microsoft Windows 10 x64 Build 19043. My question concerns the yellow event warnings on the attached screenshots for System Watcher and File Anti-Virus reports. Should I be taking some action to eliminate the warnings?

Hi, I am curious why the SecureList Map shows no data for UK. Can someone enlighten me about this? Many thanks

I want to renew my license but I couldn't because I am having problem entering the activation code after buying another license. The message is enter your password which I couldn't really remember creating and I have tried any other password known to me. I have also tried de installing Kaspersky but this is also impossible. Please what can I do?

i bought a packet and it had 3 packets and i broke one and took the card and scratched it and downloaded everything and i had a trial pack going on but it says it is incorrect (the code) pls help thanks