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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. boyd
    Started by boyd,

    encrypted client hello not working as indicated in below 2 sites: https://www.cloudflare.com/ssl/encrypted-sni/#results https://defo.ie/ech-check.php it works in a freshly installed windows 11; not working after installing kaspersky. OS: windows 11 browser: firefox

  2. VISt

    Hi! I have a question or a proposal for you. Situation: I'm working in windows 10 desktop under domain user account with simple user privileges. There is a KIS installed. From time to time a have notifications from It about upcoming software updates, but(!)... I'm unable to install them from User account and KIS gives me a suggestion to ask my system administrator to update them. It is Ok, since I have another local account with admin rights. But(!) due to some software installed, I can not just "switch user" and update software with KIS, instead of this I have to completely log-out (e.g. close my environment, browser, working files, e.t.c... - a lot of stuff an…

  3. Kuso_saru

    Turning off protection entirely is the only way I found to get pages to load. What's more confusion is that neither Network Monitor, nor Application Activity lists Chrome at all.

  4. BigShiningZ
    Started by BigShiningZ,

    Version of your operating system : Windows 11 Home Name and version number of the Kaspersky application: Kaspersky Internet Security 21.3.10.391 Explain in details the nature of your problem. When protection is on Microsoft Store will display connection failure when disabling protection I can open and connect to Microsoft Store without issue

  5. Larry Guy
    Started by Larry Guy,

    it's such a beautiful thing. i finally learned how to use it after 7 years. my firewall is impenetrable. i approve and can see everything. but im in the US. with 90 days left. i hope i can somehow figure out how to keep using it. i blocked microsoft edge because i never use it and nvidia container and anything else, crapware. even back in the day trying to get under 30% memory usage was hard. Almost like the other software companies paid them off to make us use compromised US antivirus and see adds. total sell out. well, here we are. gina raimondo commerce secretary that allowed kaspersky to be banned former gov of RI, i used to like her. now i have to worry about …

    Flood and Flood's wife
  6. Conroy

    I had to reinstall Windows on my second computer so I did a clean install on a new drive. When I installed Kaspersky I found when I right click on the task bar icon the options are different from my main computer, particularly the Pause Protection option is not available. How do I fix this?

  7. DH LEE

    I have a problem about license renew ]rocess. There is a zip code error when I tried to renew my Kaspersky License. Please help me how to solve this problem. P.s. Screenshot attached

    • 0 replies
    • 874 views
  8. maryvan
    Started by maryvan,

    I’ve been advised that it can take months to get a website scanned. I’ve had this site for a few years now and it still is listed as no information on website safety. I’m wondering if I can ask for it to be scanned please? I hope this is the right place to ask. Thank you.

    • 0 replies
    • 799 views
  9. ARMOUR
    Started by ARMOUR,

    hi Who is the official supply time of Kaspersky 21.4.20.669? please send me link installer kaspersky IS AND TS 21.4.20.669. regurds

    • 0 replies
    • 1.9k views
  10. LisaMechelle7
    Started by LisaMechelle7,

    How can I add other devices to my account?

    • 0 replies
    • 662 views
  11. Mitra Dimova
    Started by Mitra Dimova,

    Dear team, I want to uninstall Kaspersky Kids from my child Macbook. I tried everything you list in your help and here. It says Locked. Thank you, Mitra

    • 0 replies
    • 1.1k views
  12. Seymatinsar
    Started by Seymatinsar,

    Hi! I have tested many ways like this: intowindows com/how-to-disable-the-software-updater-in-kaspersky/ It doesn’t work! I am a Windows 11 user. and I should mention that the software updater cannot download! Anyway I wanna disable this feature. please guide me if you can.

    • 0 replies
    • 934 views
  13. DJX
    Started by DJX,

    i tried everything i can still not passed 58% i run 3 time the full scan :(

    • 0 replies
    • 670 views
  14. harguthm
    Started by harguthm,

    I would like to disable kaspersky for a short time while downloading dell updates. How?

    • 0 replies
    • 1.2k views
  15. Vinuka07
    Started by Vinuka07,

    Like in the image when I use the dropdown, it doesn’t show the objects. What has happened ? Does someone know ?

    • 0 replies
    • 1.1k views
  16. Norfolk Geezer
    Started by Norfolk Geezer,

    I currently have Kaspersky Internet Security license for 10 devices for 1 year, and am using just 1 of the 10 for my PC which expires in 5 days. What happens to the other 9? do I lose them in 5 days. To put it another way, does the license always expire after a year regardless of how many devices I cove, even if they start at various times within the year. Any advice would be greatly appreciated.

    • 0 replies
    • 790 views
  17. Ayush Achin

    Will using Kaspersky Security Cloud offer an extra protection if I use it along with Kaspersky Internet Security?

    • 0 replies
    • 645 views
  18. rtang
    Started by rtang,

    I would like to report that I receive this error ERR_HTTP2_PROTOCOL_ERROR when I open this website: https://randomnerdtutorials.com/ Please fix it, because it's a safe website. I need to access it. I am aware that it has been reported as fixed elsewhere in this forum, BUT it is not fixed for me at the mentioned site! Please?

    • 0 replies
    • 1.1k views
    Flood and Flood's wife
  19. oursgenial
    Started by oursgenial,

    For a few days, it is impossible to log to "https://randomnerdtutorials.com/" “echec de la connexion sécurisée” Can you help me, Regards Van Den Bril

    • 0 replies
    • 797 views
  20. Chi
    Started by Chi,

    I m using the mac version with OS monterey. I can’t find the Network settings screen like the one that the attached image shows. How can I go there??

    • 0 replies
    • 2.6k views
    Flood and Flood's wife
  21. Snowwolfboi
    Started by Snowwolfboi,

    hi i whould like to know when the kis mr5 is gonna be released and what new features it come with

    • 0 replies
    • 986 views
  22. tterb76

    Hi everyone ? I want to do a few things on “My Kaspersky”. Basically, there are a few old entries that are no longer valid. Namely, KAV and old KIS entries. I also have two KIS for Android entries for some reason. One was recently renewed and I want to use that one on my phone (Pixel 5). But when I look at that one, it’s for my old phone (oneplus). The other one is (currently) for my Pixel, but I don’t want it’s licence renewed. So, how can I remove to avoid getting billed again for the Android KIS and remove the defunct KAV and KIS windows entries?

    • 0 replies
    • 995 views
    Flood and Flood's wife
  23. Slade

    Hello All, I’m using KIS 2021 with all protection features enabled I have trouble using any site requiring personal identification by a Qualified Electronic Signature (QES) while KIS is active. The QES certificate is kept on external usb device. Anytime a site requiring ID by QES is accessed it requires the external device to be plugged in for identification. However, during the identification the connection with the website is lost and the following message appears (Chrome): This site can’t be reachedThe connection was reset. The same happens when using other browsers - MS Edge and Internet Explorer I can use the QES ID freely when KIS is temporarily disabled. My OS is…

    • 0 replies
    • 1k views
  24. jonathanpah
    Started by jonathanpah,

    When trying to install the latest version (Feb./2022) of Kaspersky Internet Security, right after downloading, I get the message that the installation failed, as shown below. The install failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running the scripts in the “kismac.pkg” package.) I am using macOS Monterey 12.3 system. The computer's processor is Intel. Would anyone help me with an alternative to install KIS?

    • 0 replies
    • 1.8k views
  25. DzakyAlmeer
    Started by DzakyAlmeer,

    • 0 replies
    • 7k views

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