Are there any videos or tutorials (screenshots) available to learn how to install KSV? Online help doesn't help to get the job done.  I also did not find any in partner portal that is helpful. Why are there no videos for Kaspersky Endpoint Security?  

Kindly help, I am the only one who is facing this issue. 

How to reach to someone from Kaspersky to let them know about this? 

There is an option to purchase two separate licenses (the same type of license) ?

We want to puchase a subscription for protecting virtual infrastructure 30 processors (cpu) with 5 years and purchase after 3 months a subscription for adding 20 processors with 4 years . Which means the two separates licenses are active the same time . This is because we will note install the whole virtual infrastructure one shot . 

The two licenses don't have the same duration of support .

Thanks for sharing your ideas with me as usual 😊

Regards

I'm trying to run KSV Light Agent on my ESXi environment, but since a week and after many install/uninstall, I'm getting the error statut "No Connection to SVM".

I Have a VCenter containing 2 Hosts. I installed A SVM on each host (Deployed successfully without any warning). I installed Network Agent on VMs, and Light Agent components. 

Can someone tell me a possible way to inspect?

Thanks.

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We have a customer site with only whitelisted URLs allowed on the firewall.

Can someone please share with me the URLs that need to whitelist in order for endpoints to communicate/send & receive updates with the cloud security center?

• Kaspersky Hybrid Cloud - ksc.kaspersky.com
• Endpoint Kaspersky Endpoint Security 11.11

#1259 transport level error connection has been terminated.

Please help these issues 

I'm facing an issue while deploying SVM on a Nutanix server. The deployment process fails with the following error:

"Problem: IP address for creating SSH session not detected. Recommended steps: unfortunately, no recommendations are available for this problem."

I've already checked for basic network connectivity issues and firewall rules but haven't been able to resolve the problem.

Has anyone encountered this error before? Any suggestions on troubleshooting steps would be greatly appreciated.

Thanks in advance for your help!

Task UpdateConfiguration_S-1-5-80-<SNIP>: The task XML contains a value which is incorrectly formatted or out of range.
After searching a bit, i found the problematic Task file. It contains the following info:

  <RegistrationInfo>
    <Author>Microsoft Visual Studio</Author>
    <URI>\Microsoft\VisualStudio\Updates\UpdateConfiguration_S-1-5-80-<SNIP></URI>
  </RegistrationInfo>

  <Principals>
    <Principal id="Author">
      <LogonType>InteractiveToken</LogonType>
      <RunLevel>LeastPrivilege</RunLevel>
      <UserId>NT SERVICE\ksnproxy</UserId>
    </Principal>
  </Principals>

It seems it has something to do with Kaspersky products, right? About 3-4 months ago, we (at work) uninstalled the KES products we had (with a local version of the Kaspersky Console) and went on Cloud. Could this perhaps be a remnant of the old product or it's something current that has somehow been broken? I've searched around and can't find anywhere a local user "ksnproxy". Except from removing the task file, how can it be fixed?

Refer to new instruction of kaspersky Security for Virtualization Light Agent I downloaded kvsl-component version 6 for ksc and installed it .

But I couldn't find light-agent 5.2 for windows packages and mmc management plug-in and.

Where can I find this package ?

Hi, I have configured Kaspersky BitLocker on a System disk. And as the System is buggy, I removed the hard disk to try to recover the data by disabling BitLocker with the recovery key I have. The problem is that it doesn't recognize the key as well.
What should I do?

Dears,

I have a susdcription for KS small business security, and we need KS cloud security, could you please advise if this is an option included in my package, upgrade option, or new subscription needed.