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Kaspersky Free

Get help with Kaspersky Free
  1. jamesq
    Started by jamesq,

    I have used kaspersky free for a few years without issue. A few days ago, kaspersky is showing Network Attack Blocker malfunction sign. I tried to install and uninstall, both don't work... Uninstall failed because a "NDIS Filter failed to stop" error. Install failed due to an existing installation, no idea what's going on... Any ideas?

    Flood and Flood's wife
  2. Snowwolfboi
    Started by Snowwolfboi,

    Hi kaspersky, I am using your kaspersky free on my laptop but when i am going through the gui it seems kinda laggy anyway to make kaspersky free gui not lagging

  3. Snowwolfboi
    Started by Snowwolfboi,

    Hi kaspersky, I am using your kaspersky free on my laptop but when i am going through the gui it seems kinda laggy anyway to make kaspersky free gui not lagging

  4. Mohammad Abid Yadgaari
    Started by Mohammad Abid Yadgaari,

    Im having the same problem, despite trying all the recommended approaches by some good friends around, the problem persists. Apparently something needs to be changed from the main server.

    Flood and Flood's wife
  5. roso

    What is wrong with this antivirus program? I've been using it for a couple of years, no issue. For the past few months, it's been updating multiple times a day requiring program restart. When I click yes to restart the program, it restarts then silently disables itself. I look in my system tray and there's a red Kaspersky icon. I click on it and it says the program is disabled and I have to manually enable it. WTF? Why should I have to manually enable an antivirus program that I did not disable myself? And 5 minutes after I re-enable it, I get another pop up telling me about a new update requiring restart. AGAIN? WTF? Never had to deal with this crap before. Any idea…

    Flood and Flood's wife
  6. erniecolorado1
    Started by erniecolorado1,

    I have the free virus scanner that I love, but I notice you do not have the ability to update to the most recent anti virus signatures and detections. The last I see is August 12, 2022. That is several months ago. When are you going to release the most current updates/detections/signatures for the Kaspersky Virus Removal Tool, currently at version 20.0.10.0. Database release date: 08/12/2022 08:23??? See screenshot attachment.

  7. James5
    Started by James5,

    Welcome Which is better what's the difference between them Which one to use, I don't know, I'm confused, please help me

    Flood and Flood's wife
  8. Andrew Dillon

    1. Keep getting this warning msg/similar: I put '192.168.0.52:443' in Security settings > Advanced settings > Network settings > Trusted addresses, but I still get the same warning. 2. Help page for this says to tap Show details (see below) - which doesn't exist. If tap Details, you don't get the info below. I understand the risks and wish to continue isn't anywhere.

    Flood and Flood's wife
  9. Andrew Dillon
    Started by Andrew Dillon,

    On trying to select forum at the following location, why are all forums in English grayed out? As you can see from this topic, forums in English aren't grayed out on trying to select from here:

  10. BigHotStud
    Started by BigHotStud,

    Kaspersky Security Cloud updated into Kaspersky Free a long while ago, but today I logged into My Kaspersky and noticed that I have a "Not supported in your region" text for some reason. This warning isn't displayed anywhere in the programs, only on My Kaspersky. If I click on any of the devices in My Kaspersky, it says that my subscription is active and everything's alright. To reiterate, KSC ITSELF updated to Kaspersky Free. Is it because I might've downloaded the EU version of KSC, is it something to worry about?

  11. Bmuzammil
    Started by Bmuzammil,

    https://password.kaspersky.com/ why are spaces not allowed in Passwords? Are spaces not recommended in Passwords? The following result is with spaces added. thank you

  12. BattoRem
    Started by BattoRem,

    I have tried the normal add and remove program. Once the program is removed (I check the file location and nothing is there) I restart my computer, however when I log back in the program is there to greet me. I have tried to removal tool as well. I click on the part where I agree to remove but nothing happens. I go to my task manager and the program is not there. I also checked my downloads and there is a text file. The program is still there. 10004:30b0 03:31:42.111 KAVRemover tool version 1.0.2686 10004:30b0 03:31:42.111 System language detected: langID=9, sublangID=1 10004:30b0 03:31:42.111 User language detected: langID=9, sublangID=1 10004:30b0 03:3…

  13. Cifed
    Started by Cifed,

    Hello everyone. Actually I am having confusion about kaspersky free's protection features. In file antivirus setting window or in scan settings window(any type of scan) I see a option named 'machine learning and signature ' and it is grayed out and it is not giving me to enable disable this option. Now I am thinking that kaspersky free doesn’t use ML. looks like it only use heuristic. And another key reason for my confusion is kaspersky report. In last month dozens of zero days were detected by Kaspersky but I haven't found anything in report saying machine learning detected this threat. But says reason is machine learning. anyway please let me know if …

  14. rfhaney

    My Kaspersky Free display does not fit entirely on my laptop screen. In particular, there are three icons in the lower left of the display that I cannot access individually, not even by shifting focus around on the screen via use of my Tab key. I can drag the display upward momentarily so that I can see the three icons. But soon as I lift my fingers off of the touchpad controls, the display snaps back down so that the top of the display coincides with the top of the laptop screen. And -- except for the PrntScr key -- I cannot exercise at least a few other controls while the display is held upward. Moreover, the Kaspersky Free display does not respond to the Ctrl- and…

  15. Snakeford
    Started by Snakeford,

    Hi, I too have suddenly got a 'subscription blocked' notification on my Free account. What can I do about this? Thanks in advance.

    Flood and Flood's wife
  16. Jopa66

    OS - Windows 7 Home Premium SP-1, Kaspersky Free v.21.6.7.351 Hello... Browsing the file system, I've noticed this folder containing many other folders numbered sequentially since the day the app was installed. Presumably these are created when the program updates itself. My question is why do I have to keep all these old patches? At the moment there are 111 folders, each containing the exact same content with a couple files being newer each time. Disk space used is small - only 3 Mb, so that's not an issue. Explorer counts 777 files and 777 folders within the PATCH folder. I would like to delete these if not needed.

    Flood and Flood's wife
  17. 0scarletcortez
    Started by 0scarletcortez,

    I just got the kaspersky free and after not even two weeks it's demanding a subscription in order to work, which it's either the standard paid version or the plus version. Isn't the point of FREE version be free?? Why is it demanding this? I'm aware that a free version has limitantions and I was fine with that, but why it's asking for a code and pretty much became an useless app now? Is that it? This "free" version it's just a tool to get people try for not even 10 days and make them pay? Wihtout telling them about it?

  18. dee_emm

    Started right after download. Not terribly computer literate. But this is the first times (20 in 2 days) I've seen the blue screen of death. And a stopcode that flashes by too fast to catch it (bddci.sys but it's supposed to be 0x-something, no?). I will uninstall Kaspersky if I have to, but do I really have to???

  19. BALTAGY
    Started by BALTAGY,

    Hi, Kaspersky Free context menu is missing when i right click on a partition, but it's there when i click on folder or file

  20. Malwaremuncher

    It says loading application over and over and never loads up. I have had this happen 3 times using this product both on Windows 10 and 11, I have tried reinstalling the OS and software and it works fine for a few weeks, and then goes back to this annoying loading issue. I try to stop the service but there is one exe running that never lets me close it and I am therefor unable to uninstall it, I had to use an uninstaller to force remove it.

  21. Guest #12645
    Started by Guest #12645,

    Hi guys, about a week ago, my Kaspersky Free began to show warnings about Dangerous URL blocked “https://doubleask.com/wsn” This is not a site I use/visit and don’t have any idea what could be the problem, Only happens when i have chrome opened (That is 98% of the time). I run several scans, Quick and Full and nothing show up. The problem is that the notifications shows up about every 10 seconds, making my life miserable. Any idea what can be the problem? Thanks! Edgar.

    • 5 replies
    • 2.6k views
  22. always_working
    Started by always_working,

    Are these executables related to Kaspersky VPN only or are they necessary for other AV functionality? I don't use the VPN and am not sure if I should allow them to run (I generally like to limit exe's when possible). Information appreciated!

  23. Astraaa

    Hi all I just installed Kaspersky Security Cloud Free (file: ks4.021.3.10.391en_25100) and when I am asked to input my email, nothing happens after clicking on continue? I tried again after rebooting and still nothing. I attached the screenshot of the issue at hand. Please help!

  24. BigHotStud
    Started by BigHotStud,

    I ran an "application vulnerability scan" using Kaspersky today and it found a file in the "C:\MinGW" directory that it couldn't process. I had MinGW installed at one point but, from what I know, I completely uninstalled it. There's no environment path for it and the folder is never in my "C:\" directory. How did Kaspersky pick it up? Is it something to worry about? How do I remove it? EDIT: I ran another two vulnerability scans and neither of them picked up the file again. Was this some sort of bug or is it something to worry about? For context, I don't ever remember using the vulnerability scan feature apart from now.

  25. Impaler

    Hello, When I remote into my PC using any remote access tool and this "Failed to Establish Secure Connection" pop up appears when I choose to connect, it completely blocks all mouse and keyboard inputs. I end up having to push a forced reboot the PC to regain access. Any ideas on how to fix this other than disabling this feature?

    Flood and Flood's wife

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