Kaspersky Free
390 topics in this forum
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I have installed the Kaspersky extension but it is gray and not working. PS I have a chromebook.
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- 2 replies
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- 1 follower
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Hi, I hope the day is going well! Recently I discover some issue on Kaspersky Cloud Free 21.3.10.391(f) and Windows 11. Opening Kaspersky than the support icon near the settings icon that can be found on bottom left showing I’m on Windows 10 when I’m on Windows 11. I hope Kaspersky can fix this in the future as the program should be already compatible with the latest Windows version that is 11! I also faced the issue Secure traffic in Window Operating System not monitored but thanks to the mentioned post I resolved the issue. I don’t know if Kaspersky staff checks post here and keep track of bugs that free users seems can just report by the community, I hope so. Have a ni…
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- 13 replies
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- 2 followers
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Recently Pause protection and Settings options were disabled in the trey icon context menu. Restoring the settings to default and restarting the computer did not help ....both remain greyed-out. This has happened before and at that time I had to uninstall Kaspersky Free. I then installed Kaspersky Cloud Security Free, which has recently updated to Kaspersky Free ....under Kaspersky Cloud Security Free this grey-out never happened and I have been using Kaspersky Cloud Security Free for a few years until the recent upgrade/update to Kaspersky Free .
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- 10 replies
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- 1 follower
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I am running a full scan, it has now been running for 14+ hours, has scanned over 1.6million files (and is still going) but has been displaying "99%, less than a minute left" for the last 12 hours! Around 750,000 files had been scanned at that point. Is this correct? and when will it ever end? Virtually all of my files (Word, Excel, photos, music etc) are kept on an external 1TB hard drive (connected) which is less than half full. I do not do gaming nor do I have that many installed programmes. Seems excessive - is it? Is it safe to stop the scan?
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- 5 replies
- 5.1k views
- 2 followers
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Hi, I'm having an issue where i'm trying to watch videos from playvirtuoso.com and the videos will only ever load 2-4 minutes then will stop playing. the video won't load any more and skipping through the video fails to load. the video still won't play when refreshing the page and the only way to play the video again is to close and reopen the browser or switch to another internet connection. however, even when doing so, the video will again only load 2-4 minutes and stop again. i've tried multiple browsers, multiple internet connections, disabled all extensions etc. and still had the same issue. i can play YouTube and Netflix videos at the same time as the videos on…
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- 4 replies
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- 2 followers
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I have noticed a bug with the free Kaspersky Free AV package in that I am seeing it create a new folder with a GUID-like pattern in my system's TEMP folder approximately once every hour, all containing the same four identical files (amounting to just under 3MB in each folder and the DLLs inside them have AO Kaspersky Lab digital signatures on them): binaries.hsh msi_common.dll msi_misc.dll product_info.dll I don't mind what the software does so long as it self-cleans up after itself, but is there any way to prevent these duplicate files from being continuously and needlessly generated? This drive is a 4GB RAM disk on my home server and I al…
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- 1 follower
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Since latest update to 21.6, I keep getting this error. The UI does seem to restart itself no problem but leaves this message on the desktop along with an abandoned icon in the system tray.
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- 25 replies
- 12.7k views
- 2 followers
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Hi, I found a potential security issue in Kaspersky 21.5.113.384 (a) that affect my Kaspersky account as well. Where I can report this as I’m a free customer and ticket helpdesk never reply to free users?
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I had purchased license from india and now im in bahrain i cannot activate my second license due to country change please help !
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- 2 followers
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I have been getting this notification that the "authenticity cannot be guaranteed" for map.windows.com and given the option to disconnect or continue. When I look place the domain into my browser, it cannot be reached. Should I continue or disconnect this authorisation?
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- 2k views
- 1 follower
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I realised that the behavioral detection component of Kaspersky Free is System Watcher, though, it says that System Watcher protects against Ransomware and other cryptolockers, it doesn't mention any other malware. Does it protect only against these kinds of malware or ALL kinds?
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- 1 reply
- 3.5k views
- 3 followers
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I've been troubleshooting an old (virus free) application.exe that just fails to install. I have another PC same Windows OS without Kaspersky and no issues. 'Pause Protection' doesn't do what it says on the tin and I'm losing confidence. I can prove Kaspersky is still active by saving files or accessing my router control panel (No HTTPs certificate) and Kaspersky AV is still actively monitoring my IP network traffic. When an application says 'Pause protection' I expect it to do that and not run background services i don't know about? I want to stop Kaspersky completely, disable/stop its processes without its app security objecting or getting a belly ache, then restar…
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- 5 replies
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- 3 followers
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Trying to go to this link to pay mortgage, but KF is blocking access. see screenshot https://discoverhomeloans.mtgsvc.com If I click continue and confirm, I get the 2nd screenshot that goes to touch kaspersky. ;-)) I have to turn KF off and then I can make a payment.
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- 6 replies
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- 1 follower
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I am a Kaspersky Free user since early 2020, i have recently re-installed windows on my computer with a diferent OS version [ I was Win 10 Enterprise now i am Win 10 Pro ] Kaspersky didn't recognize this as my actualy computer anymore and my kaspersky free licence was still only activated on the " ghost computer " i was unable to transfer it and there is no support for Free users. I tried to remove the old PC and just make a fresh Free programme, however now it seems that Kaspersky Free doesn't actually exist anymore and that this new Kaspersky Cloud Free is not availalble in Greece, so i am stuck without an Anti-virus [ except the Win 10 default one ] though i had a…
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- 11 replies
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- 2 followers
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Help Please!!!!
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- 1 follower
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I ran a .exe file I downloaded and Kapersky started advanced disinfection. a Trojan.Multi GenAutorunReg.a was found and disinfected within 30 seconds according to the log. Should I assume the file is now safe and I can use it? Should I delete the file that had the Trojan?? Should I do a system restore before I downloaded the file just to be safe? Please help. Thanks, John
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- 1 follower
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CCleaner gave warning not to use. US government warning not to use anymore. Kaspersky antivirus has no connection to the war correct.
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- 2 replies
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- 4 followers
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Dear Kaspersky Free Antivirus Support Team, How's things?, I'd to kindly say that after using this new free antivirus version of yours and after it was configured from in the settings immediately noticed my computer then became fully protected and glad to have found a free antivirus made by you. I never ever had full computer protection before finding your free antivirus and there is a noticeable difference between your free antivirus and from my other free antivirus when compared. Your free antivirus always detected every kind of computer nasties each time and removed all each time wit…
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- 1 reply
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I would get the issue with Kaspersky not loading on start up, even trying to force shut down would not do anything. Is there any way to fix this? If I could, I could go back to this program.
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Version of my operating system Device name Arf Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.20 GHz Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 10 Home Version 21H1 Installed on 2020-Oct-28 OS build 19043.1645 Experience Windows Feature Experience Pack 120.2212.4170.0 Name and version number of the Kaspersky application Kapersky Free 21.5.11.384 (b) ------------------------------------------------- Explain in details the nature of your problem. Ever …
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- 3 replies
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Hi Kaspersky I have been using a free Kaspersky version on Windows10 for a long time. I then decided to install windows 11. Now how do I install that old free Kaspersky version licence in Windows11? Remember, the free subscription licence key is different from the regular licence key (contains more characters).
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- 3 replies
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- 2 followers
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I just installed kaspersky free on my windows 10 pc and created a my kaspersky account and after the installation I entered my email and password but i still can't successfully sign in because the app wants me to enter a 20 character long activation code? I went to my kaspersky account page clicked on send activation code but the email from kaspersky says '' You have no activation codes or applications connected to your account.'' How can I sing in to my free kaspersky antivirus and activate and start using the app? thanks.
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- 4 replies
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- 3 followers
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I am currently using Kaspersky Free and Windows 10. Whenever there's a threat, a notification from Kaspersky will pop up, asking me to take action. Is there a way to make Kaspersky take action automatically?
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- 18 replies
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- 3 followers
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In the Getting started section for the new Kaspersky Free 21.5, it states - In order for Kaspersky Free to fully support browsers, the Kaspersky Protection extension has to be installed and enabled in browsers. Kaspersky Free uses the Kaspersky Protection extension to inject a script into traffic. The final sentence in this same paragraph states - Kaspersky Free can embed the script without using the Kaspersky Protection extension. This last sentence seems to conflict with the first sentence. In regard to browser protection, does Kaspersky Free now require the installation of the browser extension? Or is it the same as Security Cloud Free where the…
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- 4 replies
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- 2 followers
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As ironic as it is to say that kaspersky free security cloud failed to block a threat test using this script : ECHO off :top START %SystemRoot%\system32\calc.exe GOTO top Security cloud did nothing and it successfully k.o.d my pc (had to force restart) Just to let you know it was not a real threat just a safe test to measure my antivirus software response. Kinda disappointed.. Using Windows 7 Ultimate x64 build 7601 Kaspersky Security Cloud version : 21.3.10.391 (h)