All Activity

@huyvupham110 For privacy reasons we don’t request system logs , please contact Kaspersky Technical Support : https://support.kaspersky.com/b2c/#contacts

@Berny I cannot open the Kaspersky Standard installer either

Thank you very much for all your help

@huyvupham110 Welcome. Please upgrade for free and download /install Kaspersky Standard

I have used KIS once on my computer, and deleted it. Now I want to reinstall it, but cannot open the installer. I don't know what the version of the app was. I have tried kavremover tool and run it on compatibility mode, but those methods seem to not work.

@Alexey Todirash Syncing time on iPhone and iPad takes some seconds 🤔

Okay, after testing it for 2 weeks, I can definitely say (at least in my case) the sync problem happens only on my Samsung phone. On xiaomi device sync runs smoothly. The only difference between the two as far as I observed, is KPM on galaxy store released by Kaspersky Labs Middle East, while KPM on Xiaomi GetApps released by Kaspersky Labs Switzerland.

@Merthalde Welcome. Kaspersky products are available here → https://www.kaspersky.com/home-security In the meantime please try this → https://www.kaspersky.com/downloads/free-virus-removal-tool

I am into world of warcraft and went to get a update bit of code for a addon when i clicked on it said i was infected with 7 virus and MacAfee's was expired woud like to know how to get a copy to kav

Version 21.13 is getting obsolete and has some issues/bugs...

You can try restarting your computer first to see if Kaspersky updates the expiration date. If it still shows the old expiration date, it should be safe to re-enter the activation code. Just make sure you don’t enter it multiple times to avoid potential issues.

Once You uninstall Kaspersky, Windows antivirus will auto-enable. The problem is solely due to Kaspersky because I tried putting it on stand-by and Firefox worked. In those few seconds my computer was vulnerable. Maybe I should install a different antivirus

Migrate 21.13 to last one 21.21 / 21.22.

https://forum.kaspersky.com/topic/discord-does-not-open-when-kaspersky-is-on-28554/?page=2#findComment-206334

To narrow down the issue, check Kaspersky's firewall settings and ensure Citrix is whitelisted. Review the network activity logs to identify what's being blocked. You can also try running Kaspersky in passive mode to see if that resolves the issue without disabling it completely.

21.3.10.391 (m) for me.

Yes @AlexeyK Already reported for beta product, but nothing Bug listed under No. 8620896

@BernyOui c'est ça

я обычно роботам в чатах, пишу "Пригласи оператора" , иногда помогает, а иногда он и это не понимает. правда иногда приходится просить пригласить несколько раз, ожидание может затянутся. это универсальный совет, в любых чатах с роботом а иногда если ответ робота меня не устраивает и он спрашивает - нет ли у меня других вопросов, я ему один итот же по нескольку раз задаю, и иногда он сам зовет оператора, хотя бывают и такие, что сколько им не задавай одно и тоже , они тоже столько же одно и то же отвечают - сумасшедший робот, что с него возьмёшь?

First of all we have to understand why we need Migration to a New KSC Server --> If old KSC server has low system resources and connected Workstations are many. --> When if the Os of old KSC server is outdated which is may be Windows server 2008 or 2012 --> if OS of KSC Server got corrupted in anyway in system components But if you have issues like these below , Multiple duplicate groups, policies, and tasks. Many endpoints not connected for a long time (obsolete). Expired license. You have to solve these issue manually one by one , migrating to a new server through old KSC backup won't solve these issues directly . I would recommend to raise queries on forum on every issues you are facing or raise ticket on https://companyaccount.kaspersky.com/account/login Still if you want to Migrate from Old KSC to New KSC server on newer version of OS like windows Server 22. Please find the KSC Server Migration Prerequisites listed below. Create KSC backup of old KSC server using Kaspersky Backup Utility. Keep the three most recent KSC backups from the previous KSC server machine on the new server machine. Keep the hostname/domain name(FQDN) and IP address of the new server the same as the previous server machine, and shut down the previous KSC server. Please install SQL Server Standard and KSC 15.1 on a new server machine and restore the backup of old KSC using Kaspersky Backup Utility. Please find the attached support guides on Migration of KSC KSC Migration guide: https://support.kaspersky.com/ksc/15.1/en-US/294180.htm I would recommend resolving your current issues rather than migrating. Please let me know if you have any questions or concerns during the migration. Regards Ahnaf Tahmeed

@tistou77 Bonjour 1) Lors d'un renouvellement → L' abonnement se renouvelle lorsque l' abonnement actuel tombe à échéance 2) Lors d'un achat → L' abonnement démarre lors de l'achat

What version of Kaspersky product installed?

Oui, mais pour un abonnement Donc on perd où les jours restants de l'abo actuel ou les jours du nouvel abo en attendant la fin de l'ancien abo

This might be an old topic, but just had the same happen to me, discovered this topic, paused kaspersky and it immediately worked, reenabled kaspersky. My kaspersky is up to date, as is my windows updates. And discord was working fine last night. Just today it got stuck in a loop.

Once You uninstall Kaspersky, Windows antivirus will auto-enable.