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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
jjk_Brenham
I am having a difficulty to synchronize a node to the server.
I checked possible forums but I don't find solution related with my problem although there are several similar cases.

The node is running Windows XP Pro Service pack 3.

I appreciate receiving any help. Thanks.

===================================

Starting utility 'klnagchk'...
Checking command line options...OK
Initializing basic libraries...OK
Current host is STMARYOFFICE\MUSICDIRECTOR


Reading the settings...OK
Settings verification...OK
Network Agent settings:
Administration Server address: 'ApplicationServer.StMaryComputers.office'
Use SSL connection: 1
Numbers of the Administration server SSL ports: '13000'
Numbers of the Administration server ports: '14000'
Administration Server certificate: available
Use proxy server: 0
Open UDP port: 1
Numbers of UDP ports: '15000'
Synchronization period, min.: 15
Connection timeout, sec.: 30
Send/receive timeout, sec.: 180

Attempt to connect to the Administration server...Transport level error in process of communication with 'http://ApplicationServer.StMaryComputers.office:13000': timeout period is expired
Full error information:
Transport level error in process of communication with 'http://ApplicationServer.StMaryComputers.office:13000': timeout period is expired

Error information: 1255/0 (Error was occured in trasnport layer. Error code - '11004'.), O:\CS AdminKit\development2\transport\trf\socket\transfersocket.cpp, 435

Attempt to connect to the Network Agent...OK
Administration Agent is running
Receiving the Network Agent's statistical data...OK
Network Agent's statistical data:
Total number of synchronization requests: 0
The number of successful synchronization requests: 0
Total number of synchronizations: 0
The number of successful syncrhonizations: 0
Date/time of the last request for synchronization:


Deinitializing basic libraries...OK

=========================
manawa
QUOTE(jjk_Brenham @ 2.01.2009 06:45) *
I am having a difficulty to synchronize a node to the server.
I checked possible forums but I don't find solution related with my problem although there are several similar cases.

The node is running Windows XP Pro Service pack 3.

I appreciate receiving any help. Thanks.

===================================

Starting utility 'klnagchk'...
Checking command line options...OK
Initializing basic libraries...OK
Current host is STMARYOFFICE\MUSICDIRECTOR
Reading the settings...OK
Settings verification...OK
Network Agent settings:
Administration Server address: 'ApplicationServer.StMaryComputers.office'
Use SSL connection: 1
Numbers of the Administration server SSL ports: '13000'
Numbers of the Administration server ports: '14000'
Administration Server certificate: available
Use proxy server: 0
Open UDP port: 1
Numbers of UDP ports: '15000'
Synchronization period, min.: 15
Connection timeout, sec.: 30
Send/receive timeout, sec.: 180

Attempt to connect to the Administration server...Transport level error in process of communication with 'http://ApplicationServer.StMaryComputers.office:13000': timeout period is expired
Full error information:
Transport level error in process of communication with 'http://ApplicationServer.StMaryComputers.office:13000': timeout period is expired

Error information: 1255/0 (Error was occured in trasnport layer. Error code - '11004'.), O:\CS AdminKit\development2\transport\trf\socket\transfersocket.cpp, 435

Attempt to connect to the Network Agent...OK
Administration Agent is running
Receiving the Network Agent's statistical data...OK
Network Agent's statistical data:
Total number of synchronization requests: 0
The number of successful synchronization requests: 0
Total number of synchronizations: 0
The number of successful syncrhonizations: 0
Date/time of the last request for synchronization:
Deinitializing basic libraries...OK

=========================


Please try to remove netagent then install manually & check
Syn
This error is usually an error with one of two things.

1. Make sure "ApplicationServer.StMaryComputers.office" either has it's firewall disabled or at least have ports 13000 + 14000 tcp/upd open and 15000 udp.
2. If you continue having problems connecting to it, make sure your client pc can in fact connect to that NS name "ApplicationServer.StMaryComputers.office". You can use klmover -address IPOFAPLICATIONSERVER and use the IP instead of the name if the IP for that server is static.
andkaz
QUOTE(jjk_Brenham @ 2.01.2009 03:15) *
I am having a difficulty to synchronize a node to the server.
I checked possible forums but I don't find solution related with my problem although there are several similar cases.

The node is running Windows XP Pro Service pack 3.

I appreciate receiving any help. Thanks.

===================================

Starting utility 'klnagchk'...
Checking command line options...OK
Initializing basic libraries...OK
Current host is STMARYOFFICE\MUSICDIRECTOR
Reading the settings...OK
Settings verification...OK
Network Agent settings:
Administration Server address: 'ApplicationServer.StMaryComputers.office'
Use SSL connection: 1
Numbers of the Administration server SSL ports: '13000'
Numbers of the Administration server ports: '14000'
Administration Server certificate: available
Use proxy server: 0
Open UDP port: 1
Numbers of UDP ports: '15000'
Synchronization period, min.: 15
Connection timeout, sec.: 30
Send/receive timeout, sec.: 180

Attempt to connect to the Administration server...Transport level error in process of communication with 'http://ApplicationServer.StMaryComputers.office:13000': timeout period is expired
Full error information:
Transport level error in process of communication with 'http://ApplicationServer.StMaryComputers.office:13000': timeout period is expired

Error information: 1255/0 (Error was occured in trasnport layer. Error code - '11004'.), O:\CS AdminKit\development2\transport\trf\socket\transfersocket.cpp, 435

Attempt to connect to the Network Agent...OK
Administration Agent is running
Receiving the Network Agent's statistical data...OK
Network Agent's statistical data:
Total number of synchronization requests: 0
The number of successful synchronization requests: 0
Total number of synchronizations: 0
The number of successful syncrhonizations: 0
Date/time of the last request for synchronization:
Deinitializing basic libraries...OK

=========================


Please, try command

telnet ApplicationServer.StMaryComputers.office 13000

Whether it connects or fails to connect ?
FPI Greg
I'm having the same exact issue. Wondering if it's an update, KAV bug, or SQL issue.

I can connect fine between clients & server, aside from KAV. I can do the klmover function and switch it manually from servername to it's IP. But the IP isn't static so, no good.
andkaz
QUOTE(FPI Greg @ 23.01.2009 02:44) *
I'm having the same exact issue. Wondering if it's an update, KAV bug, or SQL issue.

I can connect fine between clients & server, aside from KAV. I can do the klmover function and switch it manually from servername to it's IP. But the IP isn't static so, no good.


Possibly name resolution does not work.
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