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Kaspersky Lab Forum > English User Forum > Protection for Home Users > Kaspersky Internet Security & Anti-Virus for Windows
karen402
I'm sure it's in the help file, and been ask in this forum but I've looked for hours.
I'm using Kaspersky Internet Security 2009 on this computer. It is part of my wireless network at home. My other computer has the router and has McAfee installed.

Before I installed Kaspersky I was able to send documents to the printer, which is on the other computer. Also I can no longer share files between computers. I'm sure I'm missing a easy setting somewhere.

McAfee is about ready to expire on my other computer and I was thinking of getting a three user thing with Kaspersky but to be honest this seems like a very hard program to learn to use
Thanks
EPR35
Check that your network is set to Local

Settings > System Security > Firewall > Settings > Networks > Select right click and set to local
karen402
Thanks bunches, that did fix the print sharing,,,,but file sharing still does not work.
It did before and we use it quite a bit so I really need it
Thanks again
Don Pelotas
.....................and these pc's are still using McAfee?
karen402
QUOTE(Don Pelotas @ 19.12.2008 22:48) *
.....................and these pc's are still using McAfee?


My main computer, and notebook still have McAfee and file sharing works fine.
My daughters computer the one I just put Kaspersky on is the one that file sharing is not working on. It worked fine until I installed Kaspersky so I'm sure I'm missing a setting somewhere
When I go to networks I can see her computer files, I just can't access them either direction
Thanks
EPR35
Please post a GSI log following this step by step guide

1. Click here to download the GetSystemInfo tool

2. Unzip & next run getsysteminfo.exe., choose where you wish to save the text file... the desktop is the easy choice.

3. Click here to upload your GetSystemInfo log. (Note: It’s not a requirement to register you can use normal access scrolling down the web page)

4. Now copy and paste the link to the log you have just made into your next post in this thread.

Don Pelotas
The requested log(s) is from every pc you have in the network................of course it will work between McAfee equiped pc's like it would between Kaspersky pc's, but maybe we will notice something in the GSL logs.
karen402
QUOTE(Don Pelotas @ 20.12.2008 00:18) *
The requested log(s) is from every pc you have in the network................of course it will work between McAfee equiped pc's like it would between Kaspersky pc's, but maybe we will notice something in the GSL logs.


I have to go to a school thing tonight but will post the logs
I mis-spoke when I said file sharing wouldn't work in either direction. The computer that has Kasperky I can drag files from both computer to it. I just can't get files out of it
Thanks
JohnMH
I am having a similar issue. I have an old desktop running XP and a new laptop running Vista. I had been running Verizon's security SW on the desktop, and a temporary trial version of something else on the laptop (I don't actually remember what it was). On both, I uninstalled the old security SW and installed Kaspersky 2009. Before I did that, I was able to see the files from either computer on either computer. Now, I can't see the other computer's files. I have set both to Local home network, as was stated in the previous post, but am still unable to access the other computer's files. I mapped a network drive, and could see the folder names, but when I would click on a folder, I get "access denied". When I go to "Network" on the Vista laptop, it is not seeing the other computer, which it used to do automatically before I installed Kaspersky.

Please help.

Thanks.
-John
JohnMH
*EDIT* Nevermind. I found that Kaspersky didn't pick up the name of the network and used the name of the router as the network name. Once I renamed it to the name I had given the network, all was good. I'll leave the original question up in case someone else has the same issue.
richbuff
QUOTE(karen402)
... file sharing ...

More information, and diagnostic steps, see: http://forum.kaspersky.com/index.php?showtopic=82962
karen402
QUOTE(JohnMH @ 20.12.2008 03:59) *
*EDIT* Nevermind. I found that Kaspersky didn't pick up the name of the network and used the name of the router as the network name. Once I renamed it to the name I had given the network, all was good. I'll leave the original question up in case someone else has the same issue.


Mine is the name of the router as well. I don't know that my network has a name. I sure didn't give it one....you mean like Work Group?
dburress
QUOTE(JohnMH @ 19.12.2008 19:59) *
*EDIT* Nevermind. I found that Kaspersky didn't pick up the name of the network and used the name of the router as the network name. Once I renamed it to the name I had given the network, all was good. I'll leave the original question up in case someone else has the same issue.

Where at in KIS 2009 do you rename your network?
JohnMH
QUOTE(dburress @ 20.12.2008 20:16) *
Where at in KIS 2009 do you rename your network?


You don't rename it in KIS. KIS changed the name, But it was in the Vista control panel, under Networks, that you change the name.
karen402
This didn't work for me, guess I've got something else going on. I changed this to my network name anc still can't access my files, under file sharing
JohnMH
QUOTE(karen402 @ 20.12.2008 21:53) *
This didn't work for me, guess I've got something else going on. I changed this to my network name anc still can't access my files, under file sharing


Maybe check to see if the folders are still marked as shared. The fact that you can see the files and move other things between other computers sounds suspiciously like the files are not shared. That said, KIS didn't change that when I loaded it on my computers. But it's worth checking.
karen402
My problem was not related to Kaspersky, I guess it just happened when I installed the program.
I did a google search on file sharing xp to vista and there was a regedit to try. I'm not sure what I did other than follow the directions.
Anyway I'm good for now
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