Kaspersky Lab Forum > Host out of control

Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses

newgeek

13.11.2008 03:15

Hi All,

I have a workstation that will not connect to the Admin Kit.
I had to rebuild the machine after my boss looted it for parts. This included formating the hard drive.

I have installed the Network Agent and the Workstation components, but it will not connect to the Admin Kit. The icon appears as a faded red.

I have tried running klmover and klnachghk (see below)

Does anyone have any advice?

CODE

C:\Program Files\Kaspersky Lab\NetworkAgent>klnagchk

Starting utility 'klnagchk'...

Checking command line options...OK

Initializing basic libraries...OK

Current host is DOMAIN\W49

Reading the settings...OK

Settings verification...OK

Network Agent settings:

        Administration Server address: 'av.eb'

        Use SSL connection: 1

        Numbers of the Administration server SSL ports: '13000'

        Numbers of the Administration server ports: '14000'

        Administration Server certificate: available

        Use proxy server: 0

        Open UDP port: 1

        Numbers of UDP ports: '15000'

        Synchronization period, min.: 15

        Connection timeout, sec.: 30

        Send/receive timeout, sec.: 180

Attempt to connect to the Administration server...OK

Attempt to connect to the Network Agent...OK

Administration Agent is running

Receiving the Network Agent's statistical data...OK

Network Agent's statistical data:

Total number of synchronization requests: 1

The number of successful synchronization requests: 1

Total number of synchronizations: 1

The number of successful syncrhonizations: 1

Date/time of the last request for synchronization:13/11/2008 12:11:41 AM GMT (13/11/2008 11:11:41 AM)

Deinitializing basic libraries...OK

CODE

C:\Program Files\Kaspersky Lab\NetworkAgent>klmover -address av.eb

Starting utility 'klmover'...

Initializing basic libraries...OK

Checking command line options...OK

Opening the list of services...OK

Stopping service 'KLNagent'...OK

Settings verification...OK

Reading the settings...OK

Preparing settings...OK

Writing settings...OK

Starting service 'KLNagent'...OK

Operation completed successfully.

newgeek

13.11.2008 03:32

[quote name='newgeek' date='13.11.2008 11:15' post='801195']
Hi All,

I have a workstation that will not connect to the Admin Kit.
I had to rebuild the machine after my boss looted it for parts. This included formating the hard drive.
<snip>

I worked out my problem.

I was trying to get the Admin Kit's old record of the machine to connect up to the 'new' machine.

I added the machine as a new machine and got it to connect to the Admin Kit.

Thank you all.

seslmis

13.11.2008 09:29

From your message, I suppose you are using back same PC name.
Before install KAV products, delete away PC_name in your Admin Kit first next time.
Then should be able to install smoothly and connected to KAK.

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