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a piece of cloud

21.10.2008 04:42

17
Invalid file signature

from 17.10.2008 I can't finished the update for the whole update

they always error of "Invalid file signature"

a piece of cloud

21.10.2008 09:04

this about report log

Natalia Pasynkova

21.10.2008 09:41

QUOTE(a piece of cloud @ 21.10.2008 05:42)

17
Invalid file signature

from 17.10.2008 I can't finished the update for the whole update

they always error of "Invalid file signature"

Please, add to the ini-file this line (to the end of file):

CODE

component=UPDATER;AVS;ADB;AHI386;AHX64;AP;AS;BB;BB2;CORE;KAV2006EXEC;NEWS;RM;RT;
WM;
;AK6;INDEX60

And run Updater.bat.

Inform me about result, please. Will the update process complete?

a piece of cloud

21.10.2008 10:26

OK, I try it~

Thank you Natalia Pasynkova

best wishes

a piece of cloud

21.10.2008 10:32

OK the update finish successful
but does it can update for full product ?

......
updated 'D:/share/Updates/bases/av/avc/i386/base165.avc'
File updated 'D:/share/Updates/bases/av/avc/i386/unp000.avc'
File updated 'D:/share/Updates/bases/av/avc/i386/unp022.avc'
File updated 'D:/share/Updates/bases/av/avc/i386/unp023.avc'
File updated 'D:/share/Updates/bases/av/avc/i386/unp036.avc'
File updated 'D:/share/Updates/bases/av/avc/i386/daily.avc'
File updated 'D:/share/Updates/bases/av/avc/i386/gen005.avc'
File updated 'D:/share/Updates/bases/av/avc/i386/fa.avc'
File updated 'D:/share/Updates/bases/av/avc/i386/avp_x.set'
File updated 'D:/share/Updates/bases/av/avc/i386/black.lst'
File updated 'D:/share/Updates/bases/as/pas/pas-0607g.xml'.
Retranslation operation result 'Success'
________________________
35
Retranslation successful and update is not requested

Natalia Pasynkova

21.10.2008 10:58

QUOTE(a piece of cloud @ 21.10.2008 11:32)

OK the update finish successful
but does it can update for full product ?

Most probably you cannot download all set of databases before new set databases is laid out onto KL sites. This problem is connected with the download speed. Now, when you have downloaded the main part of databases, try deleting the “component” line and starting the updater.

a piece of cloud

21.10.2008 12:28

QUOTE(Natalia Pasynkova @ 21.10.2008 15:58)

CODE

component=UPDATER;AVS;AVS_OLD;ADB;ADBU;AH2I386;AHI386;AH;AH2X64;AP;APU;AS;BB;BB2
;CORE;BLST;KAV8EXEC;KAV2006EXEC;KAS20EXCH;KAS300;KASBASES;KAS303;KASBASES;INFO;NE
WS;EMUI386;PAS;PARCTL;PCDB;KDBI386;SSA;ASTRM;HIPS;AK6;INDEX60;INDEX50

if i use this code that can successful
but when i deleting the “component” line
it error again

"Invalid file signature"
-------
......
Invalid file signature 'ftp://downloads4.kaspersky-labs.com/bases/blst/bl0001.dat'
......
-------
very puzzle??

Natalia Pasynkova

21.10.2008 12:55

QUOTE(a piece of cloud @ 21.10.2008 13:28)

but when i deleting the “component” line
it error again

"Invalid file signature"
-------
......
Invalid file signature 'ftp://downloads4.kaspersky-labs.com/bases/blst/bl0001.dat'
......
-------

Please gather trace of the utility - http://support.kaspersky.com/faq/?qid=208279906
And see the version of file Updater.exe (in its properties).

a piece of cloud

21.10.2008 13:22

QUOTE(Natalia Pasynkova @ 21.10.2008 17:55)

Please gather trace of the utility - http://support.kaspersky.com/faq/?qid=208279906
And see the version of file Updater.exe (in its properties).

this is a part of trace

version
product version=9.0.0.11
file version=3.1.0.4

a piece of cloud

22.10.2008 09:12

QUOTE(a piece of cloud @ 21.10.2008 18:22)

this is a part of trace

version
product version=9.0.0.11
file version=3.1.0.4

that's another trace

Natalia Pasynkova

22.10.2008 16:42

QUOTE(a piece of cloud @ 22.10.2008 10:12)

that's another trace

Now we are researching the problem. As soon as I have the information I will inform you.

a piece of cloud

27.10.2008 10:15

QUOTE(Natalia Pasynkova @ 22.10.2008 21:42)

Now we are researching the problem. As soon as I have the information I will inform you.

OK Thank you Natalia

take care

Natalia Pasynkova

28.10.2008 16:30

QUOTE(Natalia Pasynkova @ 22.10.2008 16:42)

Now we are researching the problem. As soon as I have the information I will inform you.

Try to download all bases now - we have resolved the problem.

a piece of cloud

30.10.2008 05:53

QUOTE(Natalia Pasynkova @ 28.10.2008 21:30)

Try to download all bases now - we have resolved the problem.

OK ~~That's update for full products successes~~

thank you Natalia ~

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