I'm trying to update my admin kit to the latest version and I'm running into an error. I'll get through the parts where it asks for information but when it gets to the part about upgrading the database, it errors out with this message: "Attention! An error occurred while installing the application. Setup could not create the database. WE recommend that you restart your computer and run the setup application again. If the error persists, please contact your system administrator or kaspersky lab technical support service."
I've restarted the machine and I still get this error.
Any ideas what's going on here?
Full Version: Upgrading the Admin Kit error
Did you ever have any luck installing the admin kit update? I am receiving the same error. Reboots do not resolve the problem.
QUOTE(Gravity Gripp @ 6.10.2008 10:13) 
I'm trying to update my admin kit to the latest version and I'm running into an error. I'll get through the parts where it asks for information but when it gets to the part about upgrading the database, it errors out with this message: "Attention! An error occurred while installing the application. Setup could not create the database. WE recommend that you restart your computer and run the setup application again. If the error persists, please contact your system administrator or kaspersky lab technical support service."
I've restarted the machine and I still get this error.
Any ideas what's going on here?
I've restarted the machine and I still get this error.
Any ideas what's going on here?
QUOTE(Gravity Gripp @ 6.10.2008 21:13)
I'm trying to update my admin kit to the latest version and I'm running into an error. I'll get through the parts where it asks for information but when it gets to the part about upgrading the database, it errors out with this message: "Attention! An error occurred while installing the application. Setup could not create the database. WE recommend that you restart your computer and run the setup application again. If the error persists, please contact your system administrator or kaspersky lab technical support service."
I've restarted the machine and I still get this error.
Any ideas what's going on here?
I've restarted the machine and I still get this error.
Any ideas what's going on here?
Hi! Please attach screenshot, Administration Server/Console installation logs (http://support.kaspersky.com/faq/?qid=208280736).
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