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manawa
Hello,

Can anyone tell me what is the reason to this?

Software installed on 31/08/2007
Activation date is 24/09/2008
Expire on 16/12/2008
a.Markov
Your license has probably been generated on the 15/09/2007 (15 month before the expiration date). Basicly you have 3 month to install your license after the generation date. If you install for expamle 5 month after the generation date you loose 2 month and get only 10 month of activation instead of 12.
manawa
QUOTE(a.Markov @ 2.10.2008 12:37) *
Your license has probably been generated on the 15/09/2007 (15 month before the expiration date). Basicly you have 3 month to install your license after the generation date. If you install for expamle 5 month after the generation date you loose 2 month and get only 10 month of activation instead of 12.



Hello,

Thank you for reply. you're right, key has generated 15/09/2007.
But according to http://forum.kaspersky.com/index.php?act=a...st&id=74174
this activation date is impossible. we have activated that 24/09/2007 & it shows 24/09/2008.
according to license this pc license should expired by now. But it still getting updated.
any ideas?
a.Markov
Oops, in this case no idea.

... we need an explanation by a KL employee I guess ;-)
manawa
QUOTE(a.Markov @ 2.10.2008 15:12) *
Oops, in this case no idea.

... we need an explanation by a KL employee I guess ;-)


Thank you for your help Markov.

unsure.gif Please respond any KL employee in forum.

Thanks!
manawa
QUOTE(manawa @ 2.10.2008 15:31) *
Thank you for your help Markov.

unsure.gif Please respond any KL employee in forum.

Thanks!


Hello,

Is there any one can help in this problem?
Caos
Hi,

I send the info about this post to Kaspersky Lab.

Regards
manawa
QUOTE(Caos @ 3.10.2008 16:56) *
Hi,

I send the info about this post to Kaspersky Lab.

Regards



ok thank you

Please reply when you get result


namh
your license key is activated on 15/09/2007, means it will expired on 16/09/2008.. but, usually kaspersky will give a buffer time about 3 months after that.. means your key will valid until 16/12/2008..

but, you must remember this.. even though the lisense key is active for 15 months, when you install on PC, it can only active for 1 year (12 month).. for example, if you install kav on 15/09/2007, it will expired on 15/09/2008.. if you install on 1/10/2007, it will expired on 1/10/2008.. but, if you install on 24/9/2008, it will expired on 16/12/2008..

for your case, the installation date is 31/08/2007.. and the activation date is 24/09/2008.. i suspect, during the installation on 2007, you installed it using different license key.. and you recently use the new license key that expired on 16/12/2008, to replace the old key.. and you do this on 24/09/2008..
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