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Duke 3D
Hello,

I have a Windows SBS 2003 with Kaspersky admin kit 6.0.1572 installed. There are also 10 workstations in the system with network agent 6.0.1572 as well as Anti virus for workstations ver. 6.0.3.837 installed. Some time ago three computers from a single group stopped to update. Precisely, when I manually restart the update process it goes to 28% and then it stops reporting a failure. As I recall this development of events coincides with addition of a new computer to the network. However this new computer has no problems updating.

Any ideas?

Best regards
Duke
S1nned
This, maybe?:

http://support.kaspersky.com/wks6mp3/error?qid=208279891



QUOTE(Duke 3D @ 29.09.2008 06:39) *
Hello,

I have a Windows SBS 2003 with Kaspersky admin kit 6.0.1572 installed. There are also 10 workstations in the system with network agent 6.0.1572 as well as Anti virus for workstations ver. 6.0.3.837 installed. Some time ago three computers from a single group stopped to update. Precisely, when I manually restart the update process it goes to 28% and then it stops reporting a failure. As I recall this development of events coincides with addition of a new computer to the network. However this new computer has no problems updating.

Any ideas?

Best regards
Duke

Duke 3D
QUOTE(S1nned @ 30.09.2008 23:09) *


Thank you for your effort but data u directed me to could not solve my problems.

I have also noticed one thing lately, the computers that fail to update slowly accumulate large quantity of Kaspersky log files which in turn leads to HDD overload. Is there any valuable data in these logs that I could send to Kaspersky support team?

seslmis
Delete away all files in C:\Documents and Settings\All Users\Application Data\Kaspersky Lab.
But keep kav6 foder
qtester
QUOTE(Duke 3D @ 7.10.2008 13:05) *
Thank you for your effort but data u directed me to could not solve my problems.

I have also noticed one thing lately, the computers that fail to update slowly accumulate large quantity of Kaspersky log files which in turn leads to HDD overload. Is there any valuable data in these logs that I could send to Kaspersky support team?


post export of one of the failed updater task report - open updater task report and press [save as...] button.
Duke 3D
QUOTE(qtester @ 8.10.2008 11:09) *
post export of one of the failed updater task report - open updater task report and press [save as...] button.


I hope this is the right report.

qtester
QUOTE(Duke 3D @ 8.10.2008 12:58) *
I hope this is the right report.


It is almost right:)
You must open Updater Report in Antivirus local GUI. And then export report by means [Save As...] button in text format.
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