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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
jaykay81
Hi,

My servers are updating and scanning ok. But if I check the admin kit, they are shown in red, and it says 'The comuter has not been scanned in a very long time.'
I have worked out that it is a communications problem between the admin kit and the servers. When I look in the kaspersky event viewer on the servers, I see this error:
'Resource not accessible. Port address/number specified may be incorrect or not accessible.
Transport level error while connecting to http://server1: remote host doesn't respond, possibly invalid address or port

Error information: 1081/0 (Cannot connect to the component instance '1093;87;1.0.0.0;1093-87'), O:\CS AdminKit\development2\kca\prcp\proxybase.cpp, 514'

When I was setting it up, I kept the default ports for Kaspersky, ie. 13000 for SSL and 14000 for non-secure connections.

Any ideas on this? Thanks.
Ali-Gerami
Hi
You can check this command in this address:
*\program files\kaspersky lab\networkagent\klnagchk.exe – logfile c:\log.txt
bt.gif
jaykay81
Here's the reult:

C:\Program Files\Kaspersky Lab\Kaspersky Administration Kit\Nagent>klnagchk.exe
- logfile c:\log.txt
Starting utility 'klnagchk'...
Checking command line options...OK
Initializing basic libraries...OK
Current host is DOMAIN\SERVER1


Reading the settings...OK
Settings verification...OK
Network Agent settings:
Administration server is installed on this computer
Synchronization period, min.: 15
Connection timeout, sec.: 30
Send/receive timeout, sec.: 180

Attempt to connect to the Administration server...OK
Attempt to connect to the Network Agent...OK
Administration Agent is running
Receiving the Network Agent's statistical data...OK
Network Agent's statistical data:
Total number of synchronization requests: 138
The number of successful synchronization requests: 138
Total number of synchronizations: 28
The number of successful syncrhonizations: 28
Date/time of the last request for synchronization:9/10/08 6:22:21 PM GMT (9/10/
8 11:22:21 AM)


Deinitializing basic libraries...OK
Helmut
Sorry, you must run this utility on your clients. Not on the admin server.

What are your setting for Scan on demand?
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