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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
kjw
I'm pretty new to KAV .. we're currently rolling it out .. have it out to most of our clients but a recent install resulted in a request from the user which I'm not sure how to handle.

After the install KAV did an update ... and when the update was done the machine re-booted on it's own. Now, I've not seen this on other machines although to be fair I've been doing most of the deployments overnight via the admin kit .. and I set the OS options on the install to re-start as needed. Does that carry thru to what happens after an update?

How do I control that if I need to? If one of my engineer's PC's reboots because it picked up an update in the middle of the day and he looses a hour's worth of work on a drawing they will be a little annoyed to say the least.

Again, I've not seen it (it's not been reported) so maybe the is an anomaly?
Bitto
QUOTE(kjw @ 28.08.2008 10:40) *
I'm pretty new to KAV .. we're currently rolling it out .. have it out to most of our clients but a recent install resulted in a request from the user which I'm not sure how to handle.

After the install KAV did an update ... and when the update was done the machine re-booted on it's own. Now, I've not seen this on other machines although to be fair I've been doing most of the deployments overnight via the admin kit .. and I set the OS options on the install to re-start as needed. Does that carry thru to what happens after an update?

How do I control that if I need to? If one of my engineer's PC's reboots because it picked up an update in the middle of the day and he looses a hour's worth of work on a drawing they will be a little annoyed to say the least.

Again, I've not seen it (it's not been reported) so maybe the is an anomaly?



I would say that's a fluke thing. If all it was is regular signature updates then more than likely just a fluke issue. Now however when you are rolling out the agent and the application for the first time that will require a reboot. You can set up your package roll out to send a notification that will pop up on the workstations telling the user that installation was complete you'll need to reboot your machine now. and it give them the option to do so.


To do that Go to "Remote Install" right click on the package that you have created for the install push. Go to properties......click on the OS reboot and set your settings there.

That's if you are using the Admin Kit.
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