Hi

New to Kaspersky products so be gentle please!!!

I am installing KAV products onto an SBS2003 server. This was protected by Trend SMB.

Before installing, all of the Trend applications were removed and the server restarted

Then I tried to install KAV server - this failed saying Trend was still installed! Have checked all of Trend support and gone through all of the uninstalling checks.

Tried to install it again - same error.

To make sure I had email protection I have installed Exchange application and this is working.

Does anyone know what the problem is?

Thanks Julian

You need to delete Trendmicro folders & registry manually before install KAVFS

Hi

Yes I have done all of that and there is nothing left...

Been through about 6 procedures and still it falls over.

I have installed the Security system, so exchange is protected from viruses and spam, but it is the server that I need to get protected now.

Any other idea's?

Please try to unistall Trend with this tool msicuu2 from Microsoft.

Thanks for the recommendation - I have already run this and there is nothing left for Trend :-(

try to delete all files in your system drive:\Program Files\InstallShield Installation Information folder (folder is hidden), and run the installation again.

or if you have an admin kit, you can create a tasks about de-installation of Trend.

Please write exact name of incompatible software which was found and shown by Kasper.

Great WORK! Thank you.

"try to delete all files in your system drive:\Program Files\InstallShield Installation Information folder (folder is hidden), and run the installation again."


solved the same prob for me thank you wicked!!!

You can try running the setup exe through cmd and at the end of the command add /pSKIPPRODUCTCHECK=1
This will disable product check.
ex. in my pc
C:\Documents and Settings\All Users\Application Data\Kaspersky Lab Setup Files\Kaspersky Internet Security 2010 9.0.0.459\English\setup.exe/pSKIPPRODUCTCHECK=1

It worked for kis 2010 but it can work for every kaspersky setup file.