QUOTE(kashamlin36)
I have bought Anti-Virus 09 for my wife's computer, and now I cannot access www.kaspersky.com to download the software. No Kaspersky website can be accessed and my e-mail goes unanswered.
Welcome. (Please post in correct section). Check your host file, copied from:
http://www.kaspersky.com/support/kis2009/error?qid=193238615 "A lot of viruses that have appeared lately use the HOSTS file to prevent the user from connecting the antivirus company site and downloading antivirus database updates. If your computer is infected with the virus, to rectify the problem, do the following:
Find the HOSTS file. Depending on the operating system (OS) you use the file is
- for Windows-95/98/ME: in the root catalogue of the disc where the OS is installed
- for Windows NT/2000/XP/Vista: in the folder System32/drivers/etc
correct the file by deleting all the lines except: 127.0.0.1 localhost"
Next, flush DNS:
http://forum.kaspersky.com/index.php?s=&am...st&p=653915 Then, contact your ISP. Please try some troubleshooting so as to attempt to resolve issue, so you can download from authorized, official source, the unofficial download source is not recommended. Try download from here:
http://devbuilds.kaspersky-labs.com/devbui....454%20release/