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Kaspersky Lab Forum > English User Forum > Protection for mobile devices
Paul Stirk

Hi,
I seem to have a problem with the scheduled scans and scheduled updates. I'm running windows mobile 6 professional with Kaspersky 7.0.0.33 and have set a daily scan for 10.30am and a daily update for 10:00am. However, looking at the updater reports and scan reports, the scheduled operations do not appear to working as I would have expected. For instance, both the scan and the updater do not appear to run every day at their scheduled time, the times seem to vary. Please note, our phones are set to pin lock after two minutes of activity, but I'd expect the schedule jobs to run regardless of the pinlock. Is there anything we could try to resolve this issue.

Thanks,
Paul.
Viktor
QUOTE(Paul Stirk @ 16.06.2008 16:03) *
Hi,
I seem to have a problem with the scheduled scans and scheduled updates. I'm running windows mobile 6 professional with Kaspersky 7.0.0.33 and have set a daily scan for 10.30am and a daily update for 10:00am. However, looking at the updater reports and scan reports, the scheduled operations do not appear to working as I would have expected. For instance, both the scan and the updater do not appear to run every day at their scheduled time, the times seem to vary. Please note, our phones are set to pin lock after two minutes of activity, but I'd expect the schedule jobs to run regardless of the pinlock. Is there anything we could try to resolve this issue.

Thanks,
Paul.

Hi, Paul,
we will check this problem and we will try to reproduce it
Paul Stirk
QUOTE(Viktor @ 18.06.2008 19:19) *
Hi, Paul,
we will check this problem and we will try to reproduce it


Thanks viktor, if you'd like any more information or want me to test anything please let me know.
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