Hi all,

I've installed Kaspersky 5.6 Mail Gateway on my linux machine, everything works fine until the updating section, when it try to download 1st updates, it creates error...here are the error message that appear in my terminal...

Network operation timeout expired 'http://ru1h.kaspersky-labs.com/bases/as/kas300/black.lst'

Network operation timeout expired 'http://ru2h.kaspersky-labs.com/bases/as/kas300/black.lst'

Invalid file signature 'http://ru3h.kaspersky-labs.com/bases/av/avc/i386/daily-ec.avc'

Invalid file signature 'http://ru3h.kaspersky-labs.com/bases/as/kas300/data.check'

Download error 'http://ru3h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://ru4h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://ru5h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'ftp://ru1f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://ru2f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://ru3f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://ru4f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://ru5f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'http://eu1h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://eu2h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://eu3h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://eu4h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://eu5h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'ftp://eu1f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://eu2f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://eu3f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://eu4f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://eu5f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://eu3f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'http://us1h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://us2h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://us3h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://us4h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://us5h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'ftp://us1f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://us2f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://us3f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://us3f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://us4f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://us5f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'http://cn1h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Network operation timeout expired 'http://cn2h.kaspersky-labs.com/bases/as/kas300/def_base.tgz'

Download error 'http://cn3h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://cn4h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://cn5h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'ftp://cn1f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://cn2f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://cn3f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://cn4f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'ftp://cn5f.kaspersky-labs.com/index/6/u0607g.xml'

Download error 'http://jp1h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'http://jp2h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Network operation timeout expired 'http://jp3h.kaspersky-labs.com/'

Download error 'http://jp4h.kaspersky-labs.com/bases/as/kas300/uds.dat'

Download error 'ftp://downloads3.kaspersky-labs.com/index/6/u0607g.xml'

Update 'Kaspersky Mail Gateway' failed

I need your help on this....

Thanks in advance...

Hi all...

Today i'm installing Kaspersky Mail Gateway 5.6 on another Linux Machine (Red Hat Enterprise Linux Server 5), same thing happen when it updating the database...here are the output

Invalid file signature 'http://ru1h.kaspersky-labs.com/bases/as/kas300/data.check'
Download error 'http://ru1h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://ru2h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://ru3h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://ru4h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://ru5h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Failed to resolve source DNS name 'ftp://ru1f.kaspersky-labs.com/'
Download error 'ftp://ru2f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://ru3f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://ru4f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://ru5f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'http://eu1h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://eu2h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://eu3h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://eu4h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://eu5h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'ftp://eu1f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://eu3f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://eu4f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://eu5f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'http://us1h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Failed to resolve source DNS name 'http://us2h.kaspersky-labs.com/'
Download error 'http://us3h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://us4h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://us5h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Failed to resolve source DNS name 'ftp://us1f.kaspersky-labs.com/'
Download error 'ftp://us2f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://us3f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://us4f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://us5f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'http://cn1h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://cn2h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Failed to resolve source DNS name 'http://cn3h.kaspersky-labs.com/'
Download error 'http://cn4h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://cn5h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'ftp://cn1f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://cn2f.kaspersky-labs.com/index/6/u0607g.xml'
Failed to resolve source DNS name 'ftp://cn3f.kaspersky-labs.com/'
Download error 'ftp://cn4f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'ftp://cn5f.kaspersky-labs.com/index/6/u0607g.xml'
Download error 'http://jp1h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'http://jp2h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Network operation timeout expired 'http://jp3h.kaspersky-labs.com/'
Download error 'http://jp4h.kaspersky-labs.com/bases/as/kas300/uds.dat'
Download error 'ftp://downloads4.kaspersky-labs.com/index/6/u0607g.xml'

Can someone help me to resolve this problem...

Thanks in advanced...

I think the better solution is open a support ticket in Kaspersky´s helpdesk

Regards