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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
lefloresg80
This is my problem:

On my computer I run Kaspersky and I get this problem:

detected: Trojan program Trojan-Downloader.Win32.Hmir.alm File: c:\windows\system32\drivers\daml9.sys

Kaspersky has deleted the file a couple of times but it comes back, when I try to open it in notepad, copy, paste, or anything it tells me that the file is being used.
knightm4r3
even in safe mode you are unable to copy it or anything?
lolipok
QUOTE(lefloresg80 @ 8.04.2008 05:53) *
This is my problem:

On my computer I run Kaspersky and I get this problem:

detected: Trojan program Trojan-Downloader.Win32.Hmir.alm File: c:\windows\system32\drivers\daml9.sys

Kaspersky has deleted the file a couple of times but it comes back, when I try to open it in notepad, copy, paste, or anything it tells me that the file is being used.



Hi,
Have you try using Unlocker? Unlock the file and then zip it with password, then send to newvirus@kaspersky.com
Maybe they can analyze the file.

Try scan your computer in safe mode with system restore off.

Regards,
lolipok
dave16
QUOTE(lolipok @ 7.04.2008 21:47) *
Hi,
Have you try using Unlocker? Unlock the file and then zip it with password, then send to newvirus@kaspersky.com
Maybe they can analyze the file.

Try scan your computer in safe mode with system restore off.

Regards,
lolipok

Hello, try doing some the the sugguestions on this thread http://forum.kaspersky.com/index.php?showtopic=21869
dave16
QUOTE(dave16 @ 7.04.2008 21:53) *
Hello, try doing some the the suggestions listed on this thread http://forum.kaspersky.com/index.php?showtopic=21869

Also you may try what lolipok said.
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