I have bought KMS 7.0, no problem in installation, but can't activated,
every time when I activated, a message "Wrong user agent' appear.
I have checked my Pocket PC's time and date are correct, and already
connected to the internet via 3G.
When activated, I have tried both the activation code and also the tried code,
both have the same message.

I am using O2 Atom Life with Window Mobile 6 professional Chinese version.

Thanks for any help !

Plese, send me to PM your activation code, we willl check logs on our server on Monday

Hi, LMK1328,
could you try to activate KMS again?

Hi, Viktor,

I activated again, but same problem, same message
'Wrong user agent' return again.

Your user agent is really wrong:
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322) VIDTX

Then I don't understand, what is the question is ?
my Pocket PC is using IE mobile not Mozilla,
can you tell me how to solve the problem and to activate KMS ?

Thanks for your help

About my activation problem, I also email to Kaspersky HK supporting center looking for help,
today they ask me to connect my mobile device to internet through my computer via ActiveSync,
and then activate.

It work, now my problem solved.

But I still don't understand why my Pocket PC cannot activate via 3g ???

Thanks for your help, Viktor.

It looks like your ISP changes User-Agent in http requests

LMK1328: by the way, what is your mobile network privider name?

Hi, Viktor,
My mobile network provider is 'Smartone-Vodafone'.

But now I have another problem of my KMS, it can update via 3g/3.5g
but (1) it cannot scan my mobile device, every time when I choose scan,
it reture a message 'Cannot initialize engine'
(it only can scan one time, it mean that when I activeted KMS, I can scan
my mobile device, but 2nd time when I choose scan, it reture the above message)

(2) The setting shown on 'Staus Screen' looks like freeze and lock by something.
Now that page shown - Real-time protection : Disabled
Last scanned : 26.03.2008 22:55:26
Last updaed : Never
Firewall: medium
Anti-spam : Disabled
whatever I change the setting to another level, such as enable the real time protection
or set the fire wall to low level etc., the information as shown on 'Staus Screen' same as
above, didn't change anything.

I don't understand what is the problem is? is my mobile device or KMS ?
Thanks for your help

Could you try to
1. uninstall product
2. check that /ProgramFiles/KasperskyLab is empty
3. install product again

I uninstall and reinstall KMS 2 times, first time same as yesterday, 2nd time OK,

1st time installation
Installation, activation, scan the mobile device and change the setting all OK
then I choose update (use my mobile device's 3g/3.5g), first time update is OK,
but when I check the Status screen, the information shown
about LAST UPDATE is (I forgot to mark down the message) 'AV.....or corrupt',
I choose update again (via 3g), then the mobile device hanged, after reboot,
the situation same as yesterday.

2nd installation
everything same as above, except update I connect to internet through my computer
via ActiveSync, up to this moment, everything OK

It looks like cannot activate and update via my mobile device's 3g/3.5g network,
may be tomorrow I try to update again via 3g, see what happen.

Thanks for your help, Viktor

I still cannot update virus bases through my Pocket PC's 3g network,
it just can update through the computer via ActiveSync.
If this is KMS's problem, hope Kaspersky can fix the bug soon

Thanks

So, am i right that the problem is "The first update was successful. During all next updates the device hanged". Could you try to do update after soft-reset? What progress-bar state did you see at the moment that device hanged?

No, the problem is 'KMS cannot update through my device's 3g network, just can update through the
computer via ActiveSync. I have try to do update after soft-reset, but same problem, it hanged.
The progress-bar state is 'New Anti-Virus bases installed', and then the software hanged ( sorry I make mistake,
it is the software hanged, not the device hanged), I cannot close the software with the EXIT button, only can press
the mobile device's top right 'X' button to close it.

When I return to KMS, the situation same as I reportd previously, the Status screen freezed...etc.'