Help - Search - Members
Full Version: The problem with "Kaspersky Security 6.0 for Exchange 2007 "
Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
jimmychen
Here is some problem with KSE6.0 please help me to reslove .

I completely install KSE6.0 , I use Management Console to open KSE6.0 and add new server by localhost.

when i click local host icon to open main application windows will show " ErrorMessage" Internet script error


taskdiv.getElementsByTagName(...) is null or not a object

file://c:\Program Files\Kaspersky Lab\Kaspersky Security 6.0 for Mivrosoft Exchange server 2007\res\Html\taskpad.html
[color="#FF0000"][/color]

The error message will be place to attachment!!

My Eviroment

OS: Windows Server 2003 Enterprise R2 X64 SP2 (Traditional Chinese)
Exchange Server: Exchange Server 2007 X64 (Traditional Chinese)
KSE 6.0.715.302 (English)
Tybilly
Hello jimmychen,

Have you installed an Anti-Virus application on your server to protect file system ?
Have you customized configuration of your browser ? I mean, if you have disable some features (Javascript for example).

Also please try to reset configuration of browser to default.

Regards,
D.
jimmychen
QUOTE(Tybilly @ 7.03.2008 16:06) *
Hello jimmychen,

Have you installed an Anti-Virus application on your server to protect file system ?
Have you customized configuration of your browser ? I mean, if you have disable some features (Javascript for example).

Also please try to reset configuration of browser to default.

Regards,
D.


Hello Tybilly

I dont' have install any Anti-Virus application on my 2003 server , and I reset my browser (IE6.0) to default value. (Enable Java ActiveX Script feature)

The problem still can't fix.



Tybilly
Hello,

Check the solution provided on this FAQ, perhaps it can help you.

Regards,
D.
jimmychen
QUOTE(Tybilly @ 8.03.2008 01:26) *
Hello,

Check the solution provided on this FAQ, perhaps it can help you.

Regards,
D.


Dear Tybilly

I am very appreciate that your suggestion.

and i will also to ask kaspersky helpdesk about this problem.



This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2009 Invision Power Services, Inc.