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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
Steve Bates
When using the Admin Kit (new version) to push either the Network Agent or Workstation 6 (latest versions) to PCs with Citrix (presentation server 4.0) apps running (seamless through the citrix web interface 4.0) they get disconnected everytime?? Is this normal can it be avoided. Its like someone disabling the network connection then re-enabling??? Any ideas would be much appreciated..
Helmut
Hi Steve,

I think you install AV with NDIS-driver. Then the network connection was interrupted shortly. What is the OS from your clients?
If you don´t use Vista you can install AV without NDIS-driver.
nadams
QUOTE(Steve Bates @ 21.02.2008 06:53) *
When using the Admin Kit (new version) to push either the Network Agent or Workstation 6 (latest versions) to PCs with Citrix (presentation server 4.0) apps running (seamless through the citrix web interface 4.0) they get disconnected everytime?? Is this normal can it be avoided. Its like someone disabling the network connection then re-enabling??? Any ideas would be much appreciated..


This is exactly what happens. It disables the network card, installs the NDIS filter, then re-enables the network card. I run into the same problem where my users have the IBM Client Access for AS/400 open. It will disconnect at any slightest network blip, so they get kicked off during the install and lose anything they're working on. At least with Citrix, their session should still be open for them to reconnect to, right?
nadams
QUOTE(Helmut @ 21.02.2008 09:08) *
Hi Steve,

I think you install AV with NDIS-driver. Then the network connection was interrupted shortly. What is the OS from your clients?
If you don´t use Vista you can install AV without NDIS-driver.


Windows XP doesn't require the NDIS filter? If that's the case, I can save myself a lot of headache with a majority of my machines being XP and win2k.
Helmut
QUOTE(nadams @ 21.02.2008 15:10) *
Windows XP doesn't require the NDIS filter? If that's the case, I can save myself a lot of headache with a majority of my machines being XP and win2k.


Only Windows XP Prof. x64 bit and Vista requires this filter.
nadams
QUOTE(Helmut @ 21.02.2008 09:30) *
Only Windows XP Prof. x64 bit and Vista requires this filter.


Is it best to leave it installed, though? From that article, it sounds like it offers better protection than if not installed. Even on XP/2000
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