Hi,

I have problem with connection to a Network Agent on a Server.
The status on the Applications Tab show "Kaspersky Network Agent Inactive"
I have found the certificat file from the server was missing, that I have fixed.
When running klnagchk.exe, everything seems OK :

Starting utility 'klnagchk'...
Checking command line options...OK
Initializing basic libraries...OK
Current host is PARTNERS\PARTNERSSRV03


Reading the settings...OK
Settings verification...OK
Network Agent settings:
Administration Server address: 'PARTNERSSRV06'
Use SSL connection: 1
Numbers of the Administration server SSL ports: '13000'
Numbers of the Administration server ports: '14000'
Administration Server certificate: available
Use proxy server: 0
Open UDP port: 1
Numbers of UDP ports: '15000'
Synchronization period, min.: 15
Connection timeout, sec.: 30
Send/receive timeout, sec.: 180

Attempt to connect to the Administration server...OK
Attempt to connect to the Network Agent...OK
Administration Agent is running
Receiving the Network Agent's statistical data...OK
Network Agent's statistical data:
Total number of synchronization requests: 1
The number of successful synchronization requests: 1
Total number of synchronizations: 0
The number of successful syncrhonizations: 0
Date/time of the last request for synchronization:14/2/2008 8:58:52 AM GMT (14/2/2008 9:58:52 AM)


Deinitializing basic libraries...OK

When trying to synchronise the server from the admin kit, I got error : Cannot synchronize host settings now. Operation will be completed when host becomes available on the network .

Hi.
Look at "Last connection" host properties attribute in Administration Console. It must not differ much (hour and more) from current time.

In the Admin Console, I have the following attribute on the host properties (as today 2/19/2008 4:47 PM) :

Last update date : 11/28/2007 3:03:04 PM
Last visible time : 2/14/2008 9:56:18 AM
Connecting to Server : 12/3/2007 9:40:56 AM

.. about 2 weeks the server cannot communicate with the host ...

I found something strange : in the network Domain view I have multiple instance of the same host like :

- PARTNERSSRV03
- PARTNERSSRV03~255

And the second one is active.

So I delete All instance, wait 2 minutes, then the host appear with its correct name.
Then add to the group.

Now seems working fine.