I have been experiencing problems with KAV Mobile. Here is my story.

installed the trial version of KAV Mobile on Saturday morning and thought it was great.

went to sleep on Saturday night still happy.

woke up on Sunday morning and my device would no longer recognise my pin number. i had to do a soft reset to bring it back to life.

woke up on Monday morning with the same problem as yesterday, only today KAV had also stopped my alarms from sounding. hence i was an hour late for work and if it wasnt for a hungry cat, i'd still be in bed now!

what went wrong? is this a common problem? i have now removed the software until a solution Can be found.

What version of KAV Mobile did you use? What is your device model?

KAV Version 6.0.0.62 running on WM6 CE OS 5.2.1238 (Build 17745.0.2.3)

O2 XDA Orbit which I believe is an HTC P3300. The model number in device info says ARTE200.

I have just sent you 6.0.0.63, plz try it

unfortunately that version is even worse! i loaded it onto my phone and started a manual scan. i came back to my phone 30 Minutes later and it wouldrt even turn on. it didnt even ask me for my pin this time.. just a black screen.

Would you like to install our new product Kaspersky Mobile Security 7.0? It was released yesterday

ok i installed v7 and was instantly Very impressed. the features of this look amazing! however the proof of the software was whether it caused any funny issues with my phone like the lock ups i experienced recently.

i am happy to report that my phone works perfectly, the software ran a scan overnight and my alarm went off in the morning meaning i got to work on time.

great software...thanks for your support and i will definitely be extending my license after the trial period!