I'm using Kaspersky Sercurity 5.5 for Microsoft Exchange. I am unable to view the backup storage so that I can see the files moved to my blocked mail folder. I get the following error:
Failed to display the content of the backup storage: Unspecified error.
Full Version: Security 5.5 fro Exchange Problem
QUOTE(PTmon @ 8.02.2008 17:52) 
I'm using Kaspersky Sercurity 5.5 for Microsoft Exchange. I am unable to view the backup storage so that I can see the files moved to my blocked mail folder. I get the following error:
Failed to display the content of the backup storage: Unspecified error.
Failed to display the content of the backup storage: Unspecified error.
Try to restart kaspersky service and MMC console
QUOTE(SergeAD @ 12.02.2008 15:42)
Try to restart kaspersky service and MMC console
Hi, i'm also having this problem.
Didn't work with service restart/console restart. Any ideas what could it be?
Thx
QUOTE(kod @ 14.03.2008 18:45)
Hi, i'm also having this problem.
Didn't work with service restart/console restart. Any ideas what could it be?
Thx
Didn't work with service restart/console restart. Any ideas what could it be?
Thx
Any news on this issue? I am having the same issue at multiple customer sites?
QUOTE(alex farr @ 11.08.2009 16:14)
Any news on this issue? I am having the same issue at multiple customer sites?
1. Disable anti-virus and anti-spam protection via the product interface.
2. In about a minute stop Kaspersky Security 5.5 service for example by running the command
net stop kscm4e
3. Make sure the process kavscmesrv.exe is MISSING from the list of processes
4. Unpack file QbStrqJET.zip and copy file QbStrqJET.dll to Kaspersky Security folder instead of old one.
5. Start Kaspersky Security 5.5 service, for example, by the command
net start kscm4e
6. Enable the anti-virus and anti-spam protection via the product interface.
QUOTE(paguti @ 11.08.2009 10:07)
1. Disable anti-virus and anti-spam protection via the product interface.
2. In about a minute stop Kaspersky Security 5.5 service for example by running the command
net stop kscm4e
3. Make sure the process kavscmesrv.exe is MISSING from the list of processes
4. Unpack file QbStrqJET.zip and copy file QbStrqJET.dll to Kaspersky Security folder instead of old one.
5. Start Kaspersky Security 5.5 service, for example, by the command
net start kscm4e
6. Enable the anti-virus and anti-spam protection via the product interface.
2. In about a minute stop Kaspersky Security 5.5 service for example by running the command
net stop kscm4e
3. Make sure the process kavscmesrv.exe is MISSING from the list of processes
4. Unpack file QbStrqJET.zip and copy file QbStrqJET.dll to Kaspersky Security folder instead of old one.
5. Start Kaspersky Security 5.5 service, for example, by the command
net start kscm4e
6. Enable the anti-virus and anti-spam protection via the product interface.
Got the same error after doing this.
Greg
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