I recieved my last Admin server update Monday at 2:00pm EST and since then, The Admin server keeps getting an error when downloading the updates. I have stopped the service and removed the \bases\ directory and started the Admin server update task manually and it got 3/4 the way through then it gave the following error...

Failed
Severity: Error
Application: Kaspersky Administration Kit
Version number: 6.0.1405
Task name: Download updates
Computer: Administration Server <servernamehere>
Group: Servers
Time: Tuesday, September 25, 2007 1:31:03 PM
Description: Update task complete. A file necessary for updating is missing from the update source. Troubleshooting recommendations: 1) If you are updating from Kaspersky Lab servers, run Updater again. If the error occurs again, send the Updater trace to Technical Support to clarify the problem. 2) If you are updating from a user-defined source, copy the correct database to that source.

I am not sure what the "updater trace" is that it says to send to Tech support. There is sufficent space on the hard drive (3-4 gigs), so that doen't seem to be the problem. What should I do next, all of our clients are no longer recieving signature updates?

Thanks

Open a support ticket at http://kaspersky.com/helpdesk they help you to resolved the problem.

Regards

Done, thanks.