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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
viruscatcher
Hi everybody,

I have a strange problem with KAV 6.0.
When a user wants to send a File (for example a pdf file) from the desktop with an right click -> send to -> Mail recipient (Outlook), is the Windows explorer crashes (explroer.exe) mad.gif

Microsoft has tested the issue and came to the result that KAV is causing the problem!
After uninstalling KAV 6.0 the issue is fixed.

Any suggestions?

Many thanks and best regards
viruscatche
Whizard
Hello,

Do you have memory and DrWatson's dump files?
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