Hi,

I have a question regarding obtaining an activation code. I have contacted the tech support but haven't received a reply in days...I am hoping to have more luck here.

I purchased the software for 2 years, now(few months later) I have a problem activating the firewall and anti-virus, error message reads: Activation Code has been entered incorrectly or system date is incorrect.Check system date settings...

Please ensure your system date and time is correctly set as Kaspersky is very sensitive to incorrect setting. Also check your BIOS for the correct time and possibly replace a motherboard battery.

I appreciate the advice, however it didn't solve my problem....I even changed the motherboard battery but I still get the same error message.

Any other possible advices? Much appreciated.

Have you tried creating a keyfile using your activationcode and applying that instead?

https://activation.kaspersky.com/

If your time/date is now correct you probably will have to do this to erase all bits:

1. Download KisKav6Remove.zip

2. Unpack the downloaded archive KisKav6Remove.zip to a folder, boot into safemode and run the file KisKav6Remove.exe. When the utility finishes its work, restart the computer in the normal mode. Only works if installed in the default c:\ location with windows!

3. Install Kaspersky again.

Remember to download the latest version here. Oh & version 7.0 which you can upgrade to for free is not that far away so come back and check for that in a months time or so.

I finally got around to doing this. You're method of removal seemed to work fine. However now I'm receiving an error message saying that my Activation code is incorrect. How can I contact customer support in order to verify my account and get another code perhaps.

Here http://support.kaspersky.ru/helpdesk.html?LANG=en.