In mid-November, I installed Kaspersky AV on a WIndows 2003 Small Business Server, with about 20 client PCs, at a business client.

This morning, my contact at the client office forwarded me this from one of the users: (This is the entire body of the email.)

*************
Something has happened to my compuiter. I can no longer cut and past anything into or out of Outlook.

Ever since Steve installed this virus software on my computer it runs like a dog. I want it removed.
*************

1) Is it conceivable the cut'n'paste problem is at all related to the KAV software?
2) I haven't been to the client site yet to look into this, so for all I know there is something obvious to remedy the 'runs like a dog' problem. What should I look for?

For the time being, the KAV on the user's PC is paused. I've just remote'd to the KAV server, and found the following:

Server: KAV 5.0.77
Client PC: KAV 5.0.712

On the complaining user's PC:
Last scan was Jan. 19, 2007. 21 Viruses were found.
If I look at the 'events' of his Workstation, I see hundreds (maybe thousands) of instances of 'VBA Macros Monitoring', 'VBA Macro Executions' blocked. I opened a different user's PC and looked at the events of it for comparison, and saw no instances of VBA Macro Exceutions being blocked.

It seems reasonable to me that perhaps the VBA Macro monitoring is causing the sluggishness, and disabling that will speed things up to the point where I can re-enable the protection. Does this sound plausible?

Is this an unwise risk?

Thanks,
Steve

Hi!

Have you disabled the realtime scan of NETWORK DRIVES ?

This scan will slowdown your machine completly!!

defekt!

I agree, this is wat i disable after i encounter many complaints from customer installed with Kaspersky.

Thanks guys - I haven't been to the client's office yet to look at this, but will report back here as soon as I do.

-- Steve