Many image spams are passing through the filter (antispam v3 with MP1) these days. I have already tried forwardin them to spam@kaspersky.com but still receiving many of them. Is anyone facing the same problem?

it might be better to contact kaspersky support directly about this. one thing i can add is that as far as i am aware the default (official) address to send in new spam samples is spamtest at kaspersky.com

Hi saso,

Thanks for the reply. I will be contacting kaspersky support. The administrator's guide Appendix B stated that spam@kaspersky.com is the email address to report spams to spam analysts.

Regards

please try to set updates every 20 minutes

Hello All..

I have also same experiences in my new customers using Kaspersky AntiSPAM 3.30255 MP1 and Mailgateway (builtin SPAM Filtering as well),for the final result is SPAM still not filtered well (I have also comparing with another competitors).

But I'm not frustrating then find something new idea to configure till finding the best performance..but still poor performance..

I fully hope Kaspersky Labs team give us some advice how to solve that and improving KAS product as we know the Kaspersky Anti Virus is the BEST in our country..

add note: what's the true email account to report SPAM? spam@kaspersky.com or spamtest@kaspersky.com?


Best Regards,
Aryzzaa

spam@kaspersky.com - right address
At this moment Mail gateway uses old KAS 2.0 for spam filtering, so new engine 3.0 will be implemented only in new version.
About KAS 3.0 - we recommend to enable UDS technology, dns checks. What method do you use then you compare ant-spam software? Tests have to be run on real live mail, do not resend spam messages because some headers was modified.

Hello SergeAD..
Many thank for your answer..so AntiSPAM engine on the Mailgateway still using KAS 2.0 engine?Your answer make all clear now,as concerning my opinion yesterday,we compared KAS 3.0 MP1 is better than Mailgateway(KAS2.0).
Do you know when Kaspersky Labs will release a new product for Mailgateway (KAS3.0 engine inside)?We have waiting that moment because a lot of our customer have already testing Mailgateway product..still unsatisfied comment.

Btw..We compared KAS3.0 with Sophos Anti SPAM on real live server (on the same spec PC & OS),when the KAS 3.0 still have not filtered some SPAM.Sophos a little bit better than KAS 3.0..I hope Kaspersky team always developing / improving KAS3.0 engine performance for the next release..We are still waiting that

Best Regards,
Aryzzaa

new mail gateway based on kas 3.0 will planned to RTM on Q3 2007

about sophos: did you compare false alarm rating on different anti-spam products?