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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
elly00
Hi,

trying o run remote setup of the network agent on a Pc part of a workgroup from admin kit the error is:

remote install fail: shared folder \\pc client\admin$ not available. Unable to download the network agent because it's not installed on target host

thanks
Elena
Helmut
Hi Elena,

please use a specified account (workgroup\administrator) for this task not the default account.

Helmut
elly00
QUOTE(Helmut @ 7.11.2006 12:23)
Hi Elena,

please use a specified account (workgroup\administrator) for this task not the default account.

Helmut
*



Hi Helmut,
nice to see you again tongue.gif
I already do that but the error is still the same. It's like I cannot access to admin $ folder of the workstation (I use push install mode)
The error is remote install fail on host: shared folder \\ip address\admin$
not available for the specificed accoutn worgroup name\Administrator
Unable to download package with network agent because it's not installed on the host target yet
The network is based on a workgroup. Admin kit ver kasp5.0.1152

Thanks
Elena
elly00
Using predefined user the error is:
Setup fail on hostshared folder "\\ipworkstation address\admin$" not available: Unable to find name on the network.
OS is windows 2000 pro
bill
sir,
check if client pc can access the shared folder
jeff
QUOTE(elly00 @ 7.11.2006 17:58)
Using predefined user the error is:
Setup fail on hostshared folder "\\ipworkstation address\admin$" not available:  Unable to find name on the network.
OS is windows 2000 pro
*


What is the OS of the client?
try to install using the local admin account of the desktop. If the error still occurs please check the network connectivity between the server and the client.
bill
The error is remote install fail on host: shared folder \\ip address\admin$
not available for the specificed accoutn worgroup name\Administrator
Unable to download package with network agent because it's not installed on the host target yet




in the deployment wizard instead of selecting "Administration server credentials to access remote computers"
try selecting "Use specified account: Account name, Password, Confirm password"
then click next..... biggrin.gif
elly00
QUOTE(bill @ 9.11.2006 11:48)
The error is remote install fail on host: shared folder \\ip address\admin$
not available for the specificed accoutn worgroup name\Administrator
Unable to download package with network agent because it's not installed on the host target yet
in the deployment wizard instead of selecting "Administration server credentials to access remote computers"
try selecting "Use specified account: Account name, Password, Confirm password"
then click next..... biggrin.gif
*



Hi,

I've solved installing netagent locally..
Now way to install it from admin kit to workstation. blink.gif

Thanks to all for the support
Bye
Elena biggrin.gif
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