I'm trying to install Kaspersky Anti-Virus 8.0 For Windows Servers Enterprise on a Windows Server 2008 R2 with Terminal Services installed on.
The installation fails when tryes to start the Anti-Virus Service, a pop-up message says "Service Kaspersky Anti-Virus (KAVFS) failed to start. Verify that you have sufficient privilege to start system services" (i'm using a domain admin account) than the installation rolls back.
In the event log the following messages appear:
[i]Log Name: Application
Source: Application Error
Date: 10/04/2011 17:49:47
Event ID: 1000
Task Category: (100)
Faulting application name: kavfs.exe, version: 18.104.22.1689, time stamp: 0x4cf3d8b4
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Fault offset: 0x0002ea00
Faulting process id: 0x1540
Faulting application start time: 0x01cbf796eb0db129
Faulting application path: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 8.0 For Windows Servers Enterprise Edition\kavfs.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 28c3c184-638a-11e0-b6ef-3e51d4164da2
Log Name: System
Source: Service Control Manager
Date: 10/04/2011 17:49:25
Event ID: 7000
Task Category: None
The Kaspersky Anti-Virus service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
I've already tried utilities like kavremover and Ccleaner to clean the registry with no success.
On an another server with a configuraction practically identical to the first one the installation was successful.
I also tried to scan the system disk for viruses from another server, nothing founds.
So now I've finished ideas. Anyone knows what could be the problem?