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Kaspersky Lab Forum > English User Forum > Protection for Home Users > Kaspersky Internet Security & Anti-Virus for Windows
javaidh
http://www.getsysteminfo.com/read.php?file...febe67ec6a79527

Okay so I have Windows 7 and I've tried to run Kaspersky, I think I have a virus, but its quite the unique type in the sense that I think its disabled Kaspersky and mostly anything I can do.

1) I can't access Remove Programs from the Control Panel
2) Last time I tried to run a Kaspersky full scan, I got the Blue screen of death.
3) Kaspersky doesn't launch on startup
4) The Windows Action Centre says that Kaspersky is turned off, and when I try to turn it on, nothing happens.
5) When I try to reinstall/update it, the setup crashes as soon as the .msi is extracted (It just closes)

I'm wondering what virus/problem I have, and how I can fix up my PC without formatting the harddrive and reinstalling from scratch =/
RaytheBear
QUOTE(javaidh @ 2.03.2010 20:34) *
http://www.getsysteminfo.com/read.php?file...febe67ec6a79527

Okay so I have Windows 7 and I've tried to run Kaspersky, I think I have a virus, but its quite the unique type in the sense that I think its disabled Kaspersky and mostly anything I can do.

1) I can't access Remove Programs from the Control Panel
2) Last time I tried to run a Kaspersky full scan, I got the Blue screen of death.
3) Kaspersky doesn't launch on startup
4) The Windows Action Centre says that Kaspersky is turned off, and when I try to turn it on, nothing happens.
5) When I try to reinstall/update it, the setup crashes as soon as the .msi is extracted (It just closes)

I'm wondering what virus/problem I have, and how I can fix up my PC without formatting the harddrive and reinstalling from scratch =/


Two quick things you should do now until more help comes along:

1) Remove McAfee Sec. System see link below on proper removal:

http://forum.kaspersky.com/index.php?showtopic=5233

2) Disable (or remove) Asus Data Security Manager

Ray
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