Kaspersky Lab Forum > cant run kaspersky

Kaspersky Lab Forum > English User Forum > Virus-related issues

woof359

7.11.2009 06:48

i down loaded kaspersky internet utilities and when i click on the file I saved to desk top it stops part way threw, a little window pops up and says "Possible virus " I know I have at least one virus so any suggestions on getting around this?

thanks (-:

richbuff

7.11.2009 07:07

Same PC as before, or a different PC?

Please attach the zipped virusinfo_syscure.zip; instructions, see: http://forum.kaspersky.com/index.php?s=&am...st&p=678334 Download AVZ from here: http://www.malwarecrawler.com/a-v-z.exe

woof359

7.11.2009 07:36

RUNNING AVZ NOW, WELL ZIP READ OUT SOON. MANY THANKS

woof359

7.11.2009 08:32

Click to view attachment

richbuff

7.11.2009 08:58

Wrong file. We need the .zip. The .zip that has the xml and htm inside.

woof359

7.11.2009 09:18

I cant open Kaspersky so i cant open the tools window

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