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a.m.SASH
Cant finish the update with build 358. It says "black list for licenses lost or damaged". I activated KAV as trail.

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restarted KAV and i saw in the reports window that the update are still in running?

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my os: 10.6.1
Vartan Minasyan
QUOTE(a.m.SASH @ 16.10.2009 13:34) *
Cant finish the update with build 358. It says "black list for licenses lost or damaged". I activated KAV as trail.

Click to view attachment

restarted KAV and i saw in the reports window that the update are still in running?

Click to view attachment
Click to view attachment

my os: 10.6.1


Hello!

I had such bug then previous installation wasn't cleaned completely. Try to uninstall product, reboot, install product again. If you have time, you can manually clean everything in /Library/Application Support/Kaspersky Lab :-)
a.m.SASH
hmm, but I used the cleaner from the install file.
a reboot helped me. second update was fine.

BTW: the autostart from KAV starts my parallels > the problem is still known wink.gif
Ricky Fletcher
Where is this product in KORM?? bc.gif
Vartan Minasyan
QUOTE(Ricky Fletcher @ 17.10.2009 00:05) *
Where is this product in KORM?? bc.gif


Ricky, please ask your territory manager about this. :-)
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