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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
eraynatch
Have had 2 crashes since installing 8.0.2024. I'm getting an event 2019

Event Type: Error
Event Source: Srv
Event Category: None
Event ID: 2019
Date: 3/31/2008
Time: 11:29:23 AM
User: N/A
Computer: SERVER
Description:
The server was unable to allocate from the system nonpaged pool because the pool was empty.

I upgraded to 8.0.2048 a few days ago but the problems persist.

I've been running memtriage, poolmon, etc monitoring what's going on. All indicators are pointing to klserver.exe and klnagent.exe as my issue. It appears to be leaking memory. When I checked handles earlier, klserver.exe was over 145,000 handles and klagent.exe was over 50,000 handles. This is after running for about 3 days. It takes about 2 1/2 to 3 weeks before it crashes the server. I restarted both services and their handles are both below 2000 now.
Tybilly
Hello,

What is the Operating System of your Administration Server?
Also you should open a support ticket to escalate this issue to developers.
eraynatch
QUOTE(Tybilly @ 16.10.2009 03:42) *
Hello,

What is the Operating System of your Administration Server?
Also you should open a support ticket to escalate this issue to developers.



Windows Server 2003. I will open a ticket, thanks.
Jerry Rice
We believe we are seeing this same issue, and it's bringing plenty of machines down. Did you get anywhere on the support ticket? Any word on a fix?
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