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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
David Waldmann
Just installed Admin Kit 8.0 and MP4 AV. I am getting a Failed update with the following message:

Task "Download updates task" initialization error: incorrect username or password.

I have the task set up to use my Domain Admin account and verifed that it is correctly entered. Does this have to do with something new that the Kaspersky Lab Update Servers require? If so, where do I get the info and where do I enter it?

TIA,

David
Alexander Ilin
QUOTE(David Waldmann @ 2.10.2009 19:38) *
Just installed Admin Kit 8.0 and MP4 AV. I am getting a Failed update with the following message:

Task "Download updates task" initialization error: incorrect username or password.

I have the task set up to use my Domain Admin account and verifed that it is correctly entered. Does this have to do with something new that the Kaspersky Lab Update Servers require? If so, where do I get the info and where do I enter it?

TIA,

David

Please deleate this task and create new one.
David Waldmann
That seems to have taken care of it.

Thanks,

-d
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